Hotel Universal

1.5 star property
Hotel with free parking, near Zócalo

Choose dates to view prices

Photo gallery for Hotel Universal

LCD TV, DVD player
Exterior
Property amenity
Room amenity
Standard Room, 1 Double Bed | Free WiFi
Hotel Universal occupies a prime location in Mexico City's vibrant center. Travelers appreciate the practical conveniences - rooms with WiFi, free parking, and a 24/7 front desk to assist with tour arrangements and local advice.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)

Highlights

LCD TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

LCD TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown Mexico City, a neighbourhood in Mexico City, Hotel Universal is near the airport. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and travellers looking to shop may want to visit Paseo de la Reforma and Antara Polanco. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Sports Palace Dome.
Map
Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270

What's nearby

  • Alameda Central - 3 min drive - 2.3 km
  • Paseo de la Reforma - 4 min drive - 3.1 km
  • Palacio de Bellas Artes - 4 min drive - 3.1 km
  • Basilica of Our Lady of Guadalupe - 5 min drive - 4.2 km
  • Zócalo - 5 min drive - 3.4 km

Getting around

  • Estacion F.C Hidalgo (destruida) Station - 3 min walk
  • Mexico City Buenavista Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 14 min drive

Restaurants

  • ‪Tortas Gigantes la Villa - ‬8 min walk
  • ‪Tortas don juan - ‬8 min walk
  • ‪Meson del Molinero - ‬5 min walk
  • ‪Barbacoa Atotonilco esq. Estaño - ‬6 min walk
  • ‪Las Yardas - ‬5 min walk

About this property

Hotel Universal

Hotel near Paseo de la Reforma
Near Alameda Central, Hotel Universal provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • A 24-hour front desk, luggage storage and a front desk safe
  • A vending machine, a lift and tour/ticket information
Room features
All guestrooms at Hotel Universal boast comforts such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels and DVD players
  • Daily housekeeping and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage and a carport

Family friendly

  • DVD player

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 8:00 AM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 2 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

Parking height restrictions apply

Property is also known as

Hotel Universal Mexico City
Universal Mexico City
Hotel Universal Hotel
Hotel Universal Mexico City
Hotel Universal Hotel Mexico City

Frequently asked questions

Is Hotel Universal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Universal?

Self-parking is free at this property.

What time is check-in at Hotel Universal?

Check-in start time: 8:00 AM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Universal?

Checkout is at 2 PM. Late checkout is available for a fee (subject to availability).

Where is Hotel Universal located?

Located in Downtown Mexico City, this hotel is within 2 miles (3 km) of Tlatelolco Archaelogical Site, Zócalo and Palacio de Bellas Artes. Paseo de la Reforma and Basilica of Our Lady of Guadalupe are also within 3 miles (5 km). Estacion F.C Hidalgo (destruida) Station is only a 3-minute walk and Lagunilla Station is 14 minutes.

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Reviews

Hotel Universal Reviews

8.2

Very good

8.2

Cleanliness

7.2

Location

8.2

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 122 out of 318 reviews
Rating 8 - Good. 122 out of 318 reviews
Rating 6 - Okay. 45 out of 318 reviews
Rating 4 - Poor. 13 out of 318 reviews
Rating 2 - Terrible. 16 out of 318 reviews

Reviews

8/10 Good

Gladys

Liked: Cleanliness, staff & service, amenities
El precio y el check in me resultaron muy convenientes para mi visita.
Stayed 2 nights in Aug 2024

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio buena ubicación lugar bastante cómodo para pasar una buena noche
Stayed 1 night in Jul 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
A good choice for a short stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Lugar

Muy buen lugar, cómodo, tranquilo y justo para el precio que se pago.
Stayed 8 nights in Apr 2024

10/10 Excellent

Rocío

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy cómodo, el personal es muy amable y las habitaciones están muy limpias.
Stayed 1 night in Aug 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rbojr

amazing beautiful mexico city
Stayed 7 nights in Oct 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rbojr

clean comfortable great staff hot water
Stayed 6 nights in Oct 2024

10/10 Excellent

robert

Liked: Property conditions & facilities, room comfort

rbojr

clean comfortable excellent staff hot water
Stayed 1 night in Sep 2024

10/10 Excellent

Tyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap, clean and near the airport

Cheap yet clean and in a good spot of town
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la limpieza es buena, y el personal es atento
Stayed 1 night in Jul 2024

8/10 Good

Rafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bastante bien
Stayed 1 night in Apr 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel modesto pero muy limpio, cómodo, tranquilo, tiene todo lo necesario para una estancia agradable. Cerca de medios de transporte, tiendas de conveniencia, farmacias, restaurantes, etcétera.
Stayed 1 night in Sep 2023

8/10 Good

Rikardo

Liked: Cleanliness, staff & service
En lo general bien
Stayed 1 night in Sep 2024

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy padre

Pues a mi me agrado mucho muy tranquilo todo bien definitivamente si regresaría otra vez
Stayed 1 night in Aug 2024

4/10 Poor

ramon ferreiro

Disliked: Cleanliness, amenities, property conditions & facilities
es un motel con baja calidad
Stayed 3 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2024

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Es tranquilo
Stayed 1 night in Jul 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención calidad precio
Stayed 1 night in Dec 2023

6/10 Okay

Juan Carlos

Propiedad con mal aspecto exterior pero el interior está acordé a su precio el cual es muy economico
Stayed 1 night in Nov 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Bien todo. Resuelves
Stayed 1 night in Aug 2024

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre la atención es muy cálida
Stayed 1 night in Aug 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, room comfort

rbojr

the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed
Stayed 7 nights in May 2024

8/10 Good

NURKIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para estadías cortas y no todo el día dentro.

La estadía buena por lo que cabe solo que muchos inmigrantes al rededor, ruidos y el wiffi no llega a las habitaciones.
Stayed 4 nights in Oct 2023

6/10 Okay

Ihosbanny

Liked: Staff & service, property conditions & facilities
Para su precio la verdad está muy bien, lo único malo que ví es que al tener poca ventilación mi habitación había un olor feo
Stayed 6 nights in Jul 2024