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Hotel Novotel Mexico City Santa Fe

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Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Seasonal outdoor pool, free pool cabanas, pool umbrellas
Seasonal outdoor pool, free pool cabanas, pool umbrellas
Seasonal outdoor pool, free pool cabanas, pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Hotel Novotel Mexico City Santa Fe

UNESCO Sustainable Travel Pledge

Hotel Novotel Mexico City Santa Fe

4.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210

Explore the area

  • Popular LocationSamara Shops2 min walk
  • Popular LocationParque La Mexicana15 min walk
  • Popular LocationSanta Fe Center Mall7 min drive
  • AirportMexico City (MEX-Mexico City Intl.)18 min drive

Room options

About this area

Mexico City

Hotel Novotel Mexico City Santa Fe is located in Santa Fe, a neighbourhood in Mexico City, and is in a shopping district. Samara Shops and Santa Fe Center Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque La Mexicana and Chapultepec Park. Looking to enjoy an event or a match? See what's going on at Auditorio Nacional or Estadio Azteca.
Visit our Mexico City travel guideOpens in a new window
Map

What's nearby

  • Samara Shops - 2 min walk
  • Parque La Mexicana - 15 min walk
  • Centro Medico ABC Santa Fe - 4 min drive
  • Ciudad de los Ninos - 4 min drive
  • Santa Fe Center Mall - 7 min drive

Getting around

  • Mexico City Buenavista Station - 15 min drive
  • Santa Fé Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 18 min drive

Restaurants

  • La Imperial - 3 min walk
  • Central Central - 3 min walk
  • Cantinetta del Becco - 3 min walk
  • Debbie & Peponne - 4 min walk
  • Shu - 6 min walk

About this property

Hotel Novotel Mexico City Santa Fe

4-star eco-friendly hotel located in Santa Fe
Located close to Samara Shops and Parque La Mexicana, Hotel Novotel Mexico City Santa Fe provides a terrace, a cafe and dry cleaning/laundry services. The on-site restaurant, 365, features international cuisine. Free in-room WiFi is available to all guests, along with car hire on site and a bar.
Additional perks include:
  • A seasonal outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Breakfast (surcharge), valet parking (surcharge) and an area shuttle
  • Express check-out, multilingual staff and a TV in the lobby
  • Tour/ticket information, a front desk safe and a gift shop
  • Guest reviews give top marks for the location
Room features
All 148 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (MXN 100 per day)
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee weekdays 6:00 AM–11:00 AM: MXN 270 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • 365

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (1615 square feet)
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Similar properties

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Mexico City
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Business-friendly
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Hotel
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4 star
4 star
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 348 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 33 lb per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: MXN 270 per person (approximately)
  • Valet parking fee: MXN 100 per day
  • Pet fee: MXN 348 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from 01 March to 31 October
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novotel Hotel Mexico Santa Fe
Novotel Mexico Santa Fe
Mexico City Novotel
Novotel Mexico City
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe Hotel
Hotel Novotel Mexico City Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does Hotel Novotel Mexico City Santa Fe have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at ?

As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at on 19 Feb 2023 start from ₹5,028.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Novotel Mexico City Santa Fe pet-friendly?

Yes, Hotel Novotel Mexico City Santa Fe allows cats and dogs (limit 1 per room) with a maximum weight of up to 33 lb per pet. There's a fee of MXN 348 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Novotel Mexico City Santa Fe?

Valet parking is available for MXN 100 per day.

What time is check-in at Hotel Novotel Mexico City Santa Fe?

Check-in is from 3:00 PM - midnight.

What time is check-out at Hotel Novotel Mexico City Santa Fe?

Checkout is at 1 PM.

Where is Hotel Novotel Mexico City Santa Fe located?

Located in Santa Fe, this eco-friendly hotel is within 1 mi (2 km) of Samara Shops and Parque La Mexicana. Santa Fe Center Mall and Centro Medico ABC Santa Fe are also within 3 mi (5 km). Santa Fé Station is 17 minutes by foot.

Can I cancel my reservation for free at Hotel Novotel Mexico City Santa Fe and receive a full refund?

Yes, Hotel Novotel Mexico City Santa Fe offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Novotel Mexico City Santa Fe cancellation policy on our site for more details about any exclusions or requirements.

Hotel Novotel Mexico City Santa Fe Reviews

Hotel Novotel Mexico City Santa Fe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 284 out of 626 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 237 out of 626 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 68 out of 626 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 23 out of 626 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 14 out of 626 reviews" "
" "2 - Terrible 2%

8.8/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Conrad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Claudia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
I didn’t eat in cafeteria or little restaurant because I didn’t feel the desire to sit down and eat.
Stayed 5 nights in May 2022

10/10 Excellent

DOMINGO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay for the sauna, it is "out of order"
Sauna was out of service, having a sauna was not widely advertised yet reviews made mention of it, sole purpose of paying extra to stay there was the sauna.
Stayed 8 nights in Feb 2022

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y con muy buena atención. El desayuno estaba incluido y tenían mucha variedad de alimentos con muy buen sabor y calidad.
Stayed 1 night in Jan 2022

8/10 Good

Winfried Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel con una excelente relación precio calidad, si necesitas hacer algo en la zona de Santa Fe es muy recomendable
Stayed 2 nights in Dec 2021

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was great
Stayed 1 night in Dec 2021

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for the purpose my trip, testing leterally across the street. The mall provided me with everything I needed and with Uber, travel was simple
Stayed 7 nights in Nov 2021

10/10 Excellent

Delfino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property!!!!!!
Stayed 1 night in Nov 2021