When I arrived at the hotel, it was 2 pm, the front desk told me that i had to wait 40 min before check in. That was no trouble for us. At 2:45 pm someone from the front desk told us to check in, we went upstairs, and our room was dirty. A dirty cup on the table, trash can full of trash, bed sheats as if someone was sleeping over there a few minutes ago, the barthroom was filthy… We came downstairs, and I approached another guy in the front desk (someone different from th check in), at the moment I started showing the pictures of the room and asking for another room, this guy started patronizing me and telling me why did I had a check in before 3 pm (at that moment it was 2:57 pm!), with a very rude attitude, like it was my fault? So I cancelled everything and left the hotel. VERY disappointed. First and last time at Fiesta Americana. I have travelled the world, and I have never ever had someone from the staff of an hotel talk to me like that.