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Aparthotel

Capitalia Plaza Residences Reforma

Property class: 4.5

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Close to Palacio de Bellas Artes and Angel of Independence Monument, Capitalia Plaza Residences Reforma provides amenities such as a terrace. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Outdoor space

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Apartment, 1 Bedroom, City View

A modern hotel room with a large bed, a view of the city through floor-to-ceiling windows, and a balcony with a tripod lamp.

Luxury Apartment, 1 Bedroom, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Air conditioning, City View

A modern hotel room with a large bed, a view of the cityscape, and a large window.

Deluxe Apartment, 2 Bedrooms, Air conditioning, City View

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Duplex, 3 Bedrooms, City View

A modern bedroom with a large bed, a nightstand, and a window with blinds.

Premium Duplex, 3 Bedrooms, City View

  • City view
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, City View

A modern bedroom with a large bed, city view, and a TV mounted on the wall.

Deluxe Apartment, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About the area

Located in Reforma neighbourhood, Capitalia Plaza Residences Reforma is connected to a shopping centre. The area's natural beauty can be seen at Alameda Central and Chapultepec Park, while Palacio de Bellas Artes and National Museum of Anthropology are cultural highlights. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
View more Aparthotels in Mexico City
Map
77 Paseo de La Reforma Nte Tabacalera, Mexico City, CDMX, 06030

What's nearby

  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    1 min walk - 0.1 km
  • A historic tower with a dome, surrounded by a plaza and modern buildings.
    Monument to the Revolution
    3 min walk - 0.3 km
  • A white monument with a statue of a woman holding a torch and a man.
    Alameda Central
    12 min walk - 1.0 km
  • A large historic building with a golden dome, surrounded by a bustling square with people and greenery.
    Palacio de Bellas Artes
    17 min walk - 1.5 km
  • Reforma 222
    12 min walk - 1.0 km

Getting around

  • Juarez Station
    10 min walk
  • Mexico City Buenavista Station
    20 min walk
  • Benito Juarez International Airport (MEX)
    23 min drive

Restaurants

  • La Distral
    2 min walk
  • La Gloriosa
    1 min walk
  • Starbucks
    1 min walk
  • Starbucks
    3 min walk
  • Los Naranjos
    2 min walk

About this property

Capitalia Plaza Residences Reforma

  • Luxury aparthotel near Paseo de la Reforma
  • Close to Palacio de Bellas Artes and Angel of Independence Monument, Capitalia Plaza Residences Reforma provides amenities such as a terrace. Guests can connect to free in-room WiFi.
  • Other perks at this aparthotel include:
    • Free self-parking
    • A billiards/pool table, smoke-free property and local meal delivery service
    • Games and a 24-hour front desk
  • Room features
  • All rooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Heated floors, rainfall showers and hairdryers
    • 55-inch Smart TVs with Netflix, streaming services and cable channels
    • Wardrobes/cupboards, eco-friendly cleaning products and kitchens

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Travel cot

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven
  • Paper towels
  • Rice cooker
  • Toaster

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch Smart TV with cable channels
  • Games
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Iron/ironing board
  • Meal delivery service
  • Safe

Location highlights

  • Connected to a shopping centre
  • In a historical district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near an outlet shopping centre

Things to do

  • Billiards/pool table

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 20 units
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights and lock the doors

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Capitalia Plaza Residences Reforma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Capitalia Plaza Residences Reforma?

Self-parking is free at this property.

What time is check-in at Capitalia Plaza Residences Reforma?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Capitalia Plaza Residences Reforma?

Checkout is at 11:00 AM.

Where is Capitalia Plaza Residences Reforma located?

Located in Reforma, this luxury aparthotel is within a 5-minute walk of Paseo de la Reforma and Monument to the Revolution. Angel of Independence Monument and Palacio de Bellas Artes are also within 1 mile (2 km). Juarez Station is 10 minutes by foot and Revolution Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Capitalia Plaza Residences Reforma Reviews

8.4

Very good

8.8

Cleanliness

8.6

Amenities

7.8

Property conditions & facilities
Rating 10 - Excellent. 41 out of 65 reviews
Rating 8 - Good. 9 out of 65 reviews
Rating 6 - Okay. 6 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 5 out of 65 reviews

Reviews

Verified review

10/10 Excellent

Pamela Avelar

Liked: Cleanliness, check-in, communication
Location is ideal, there are minor things in the property that could be better like the water temperature not being constant, minor things though.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Brenda E

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect, very clean rooms, staff very helpful, and location close to everthing.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean room and very attentive staff!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Fulgencio Lorenzo

Liked: Amenities, communication
Laundry service was amazing, plus the gentleman named Mario in the front desk is a super star giving advice on places to eat and where to go. If anyone stays at this place YOU MUST ASK FOR MARIO
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, room comfort, communication
Great place to vacation with family
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and the place is amazing
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Giselle

Liked: Cleanliness, property conditions & facilities, communication
A very well located property, very functional, great views, security staff very amicable, would give it a higher score but the pool was under maintenance with out a date due and we weren’t notified before or after booking, but until we got there and it was one of the main reasons for choosing this property.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Maricruz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the stay at the apartment, very comfortable.
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was perfect, very clean
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful stay at the Capitalia apartments. The location was excellent and the room was modern and spacious. The view was gorgeous and we felt very safe. We look forward to returning to Mexico City and staying here again.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Clara

Liked: Cleanliness, room comfort, communication

Great stay

The location was very central. The unit was very clean and comfortable. We loved that there was a filter for potable water!
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

SANJAY

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay was comfortable and city view was stunning. Elevators were fantastic.receptionist were helpful although lack English language skills. Bit noisy even at night.no issues getting uber from the property. Budget dining options were great nearby.overall beautiful and pleasant experience.
Stayed 7 nights in Feb 2025
Verified review

6/10 Okay

deborah

Liked: Cleanliness, amenities
Disliked: Communication
The apartment was very comfortable and well equipped. The lobby staff were wonderful. A laye communication prior to check-in resulted on extreme confusion when yrying to find the building. The apartment is in a very busy area, not a good strolling area.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was amazing. The apartment was incredible. Truly made me feel like it was my home. it was clean, quiet and safe. The bed was super comfortable. Two bathroom was extremely convenient. My friend and I did t have to wait for each other when getting ready for our night out. I would recommend this place to any of my friends and family.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

hector

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great 3 bedroom condo. Great view. Flooring needs to be replaced but overall a great stay. We would do it again. No air conditioning. Condo gets warm in the afternoons but the blinds help keep the place cool. Nights are very cool with the windows open. Lots of traffic noise but it didn't bother us.
Stayed 6 nights in Mar 2025
Verified review

8/10 Good

Celia

Liked: Amenities
The property had an absolutely beautiful view. No matter where you were you had a clear view of the city. The only issue we had, after a long flight we arrived to the property and the front desk did not have our reservation on file, we had to call multiple times long distance to get this issue resolved.
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

angeles

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff very kind , they help out very fast with 2 problems i had , the unit i got did not had air conditioning or heater, thank God it was pretty cold days so they loan a heater , I bought a mini one to solve the problem but obviously when temperature rise during the day the air conditioning is need it . Everything else was accurate with description
Stayed 10 nights in Dec 2024
Verified review

8/10 Good

Maggie Kit Ying

Liked: Communication, listing accuracy
Disliked: Cleanliness
Great location, walkable to many places, buses and metro are very nearby. Lots of food options. The apartment is on Reforma, and there's a construction site which is noisy. The room is not spotless clean. But acceptable. We checked in at 130am. Really late, the given code is not working. Running up and down asking front desk help, they are super nice and helpful to call the host. A new code provided so finally get in the room about 2am. Not a very smooth start! We booked our the 892 sq ft room, however, 2 days without internet service, which affect no TV networks as well. We didn't get the SIM card for data, we highly reply on the room internet to book tickets, plan our trip, plus work related... kids want to stay in touch with friends.... The host didnt even know the service was down. Plus it was one of the public holidays. We have to run down to use Starbuck internet across the street for 2 days. Took us 2 days back and forth communications with the host. They moved us to a smaller apartment. Ive got internet but have to stay in a smaller apartment which i didnt pick and the smaller unit is very run down. One of us have to sleep on the sofa bed. one of the toilet cannot be flush and very shaken. Felt like an earthquakes when tou sat on the toilet. But I paid more for the nicer apartment. I don’t want to complain too much to ruin my vacations. But my family had been asking to get a lower rate or a refund for the smaller apartment.
Stayed 10 nights in Mar 2026
Verified review

6/10 Okay

Vanson

Liked: Cleanliness, amenities
The unit is conveniently located as it is quite central. It is close to shops, bus stations, subway stations and a lot of the tourist attractions. However there were many issues that made our experience not so positive. Firstly the suite needs some improvements. The shower was terrible so could use a little updating. We could not unlock the safe so could not use it. We did ask for the code to unlock it but no response. The pillows need a variety of thickness/firmness as they were all too firm and high. So we had difficulty sleeping. The laminated flooring tiles slide back and forth so sometimes they were a tripping hazard. What made our experience the most negative was the noise. Everyday, there were construction noises, honking from vehicles and whistling from the police. The noise happens the whole day but it was especially obvious in the morning when we were all trying to sleep. So from that sense, I would not recommend it to anyone.
Stayed 6 nights in Mar 2025
Verified review

4/10 Poor

Ixchel

Disliked: Communication
We stayed 3 weeks in Capitalia and in general it was pleasant but not enough to book it for a second time. The apartments are really hot, at times unbearable even. The apartments are not euiped with AC but have two tower fans. The place is conveniently located and has very useful public transportation connections. The apartments are also well equipped including a washer/dryer. Now to the negatives. The general communication among capitalia and the receptionists is really bad. Just one out of 5 guards/receptionists was really nice, polite and helpful. The rest sometimes treated us as second class guests always aking first if we were residents before even hearing the request. One guard even followed us to the room because he didn't recognize us. Which was really uncomfortable. They give conflicting information about the rules of the building and the use of amenities. Sometimes you are allowed to have guests, sometimes you're not, sometimes you can use the gym at 8 am sometimes at 9, sometimes you need to "call in advance" to reception for the jacuzzi to be heated up at the time of your visit. They'd say they called you, there are no phones in the apartments (i was in 2 of them) The customer support of Capitalia is not the best either. For example, we were offered another apartment since we did not have internet for 4 days and and they just told us the number but forgot to mention the tower. So we were outside the incorrect place for 30 minutes. Will not book again.
Stayed 23 nights in Feb 2025
Verified review

8/10 Good

ERIC

Liked: Cleanliness, amenities, communication
We had a really nice time at this place and in Mexico City itself. The only downside was that the pool was closed during our stay and it would have been nice after long days of walking in the City.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Truly recommend to stay here. Great place
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great views of the city
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Jairo Rafael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 2 nights in Jan 2025