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"clean room, friendly staff"

"Outstanding value for money — genuinely hard to beat in KL. I stayed in a Genius Suite which was enormous, beautifully furnished with a four-poster bed, chaise longue, and a gorgeous arched window. The bedding deserves special mention: proper feather pillows and Egyptian cotton that made for the best night’s sleep of my trip. It’s those details that separate a true five-star experience from the rest. The Majestic has real character. In a city where many upscale hotels feel like interchangeable corporate properties, this one stands apart with its colonial heritage and distinctive atmosphere. It feels worthy of the Autograph Collection branding — individual, considered, and with a genuine sense of place. The smokehouse bar alone is worth a visit even if you’re not staying. Staff were friendly, efficient, and welcoming throughout. Everything felt well-run without being overly formal. The only slight caveat is location. While centrally placed on paper, it doesn’t quite have the walkability of areas like Mont Kiara or Bukit Bintang — you’ll likely need a Grab for most outings. That said, if you’re happy with that trade-off, the quality of the room and the price point make this an exceptional choice. For what you’d pay for a basic chain hotel room in London, you’re getting a genuine suite in a landmark property. Highly recommended."

"The only problem was one day I came back after a long day and they were cleaning the room at 6pm"

"Every single thing was perfect. Manoj at the front desk was very helpful and very nice person to deal with. The location was so close to the Raja Chulan monorail station. The room was spacious and very clean and comfortable beds. The shower was amazing. The breakfast was great every morning. Always fresh and kept topping up constantly. I would definitely go back to the same hotel. Very close to all the tourist spots and attractions."

"Room is always in a very good condition."

"Excellent breakfast"

"great location "

"Good "

"The food got no love. The breakfast buffet quality was disappointing. It was uninspired and bland. But the staff was excellent and the place was beautiful. "