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"The property doesn’t communicate with the SPA staff. It would be nice if the front desk is aware of the SPA rules to inform the guests when they check in instead of one gets surprised by rules which require additional purchase. In addition, to the SPA staff are selective to who they want to enforce the rules to & who to ignore."

"Great location, very friendly staff, very clean. i recommend it."

"Room was clean and wide"

"Thanks to everyone and especially Mr. Hossam "

"Terrible experience. The staff was rude and kept staring, the bathroom was disgusting with rust all over the shampoo rack and water leaking everywhere, and the rooms smelled like cigarettes. Overall, very dissatisfied. The breakfast, however, was great."

"I stayed for a couple of hours; it was nice and enjoyable."

"very friendly staff at the reception"

"Air conditioned unit with open plan lounge/kitchen and adjacent bedroom. The reception staff were nice especially for my mother on a wheelchair. Good location in Mersin"

"Everything was beyond what we expected. All staffs were very helpful and very friendly. The breakfast was perfect. We felt at home. Whenever we travel to Mersin, this hotel will be our first home. We thank the all people for the wonderful service and hospitality! "