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After a long flight and a difficult drive it was great to be greeted by Jordan who was excellent. He got us checked in quickly, told us where everything was and we were on our way to the room. The room was excellent, super comfy and we got the good nights rest we needed.

Short but sweet

This hotel has the best service and I always have a good stay at this hotel. Upon my most recent stay, Bethany at the front desk was professional, cordial, and efficient. She checked with us later to make sure we were having a good experience. Every other aspect of the hotel (room, breakfast, lobby, service) have been outstanding every time. I have stayed in most of the other hotels in this area over the last 25 years, and would choose this hotel first. Will definitely be back.

We stayed here just one night on route up from Nashville toward a road-trip around Lake Michigan. It was cost-effective and a good location but it was a very pleasant surprise. We didn't get a chance to use the casino but the room was exceptional - it felt brand new, all the amenities were great and the bed wonderfully comfortable - would thoroughly recommend if you aren't looking to stay in the centre and need somewhere south of the city

Huge bed, large room, very clean and a surplus of towels. Coffee maker was situated in the bathroom, which was a little strange, but perhaps it was placed there to fill the space as the bathroom was so big. Walls are thick enough for there to be no noise disturbance (confirmed by a colleague staying next door when I apologised for a particularly loud phonecall which he did not hear a decibel of). Reception staff were polite, helpful and informative. I appreciated the 24hr coffee/tea facilities...

Miguel, Kristin and all of the hotel staff, went above and beyond to accommodate our many needs and unique situation. The hotel was lovely, clean and comfortable. The provided guest amenities in the bathroom were thoughtful and very useful. Will stay again!

Had a great stay and the bed was the most comfortable bed we have ever slept in. Our only complaint was parking. There was absolutely zero parking when we got back from a concert and that was due to semis and or trailers taking up multiple spaces:( we had to park over at the tru Hilton hotel and walk over.