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Hotel Hacienda Ticum

4.0 star property
Upscale hotel with 3 outdoor pools and full-service spa

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June 2024

Hotel Hacienda Ticum

Photo gallery for Hotel Hacienda Ticum

3 outdoor pools, pool loungers
Garden
Suite | Premium bedding, in-room safe, free WiFi
Private kitchen
Free toiletries, hair dryer, dressing gowns, towels

Overview of Hotel Hacienda Ticum

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
KM 1.5 Carretera Ekmul - Ruinas de Ake, Tixkokob, YUC, 97470
  • Popular LocationPlaza Altabrisa38 min drive
  • Popular LocationPaseo de Montejo41 min drive
  • Popular LocationLa Isla Mérida Cabo Norte41 min drive
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)58 min drive
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Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, free WiFi

Junior Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Separate bedroom
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, free WiFi

Superior Suite

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
2 bedrooms
Premium bedding
Ceiling fan
Hairdryer
  • Sleeps 7
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Suite

Suite | Premium bedding, in-room safe, free WiFi

Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Separate bedroom
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, free WiFi

Deluxe Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, free WiFi

Standard Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Premium bedding
Ceiling fan
Hairdryer
Bathrobes
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, in-room safe, free WiFi

Grand Suite

Highlights

Balcony or patio
Air conditioning
Premium bedding
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, free WiFi

Family Suite

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
2 bedrooms
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Double Bed

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About the area

Tixkokob

Hotel Hacienda Ticum is located in Tixkokob. Hacienda Yaxcopoil and Popular Art Museum are cultural highlights, and some of the area's landmarks include Iglesia La Mejorada and Casa Montes Molina Museum. Looking to enjoy an event or a game while in town? See what's happening at Kukulcan Stadium or Estadio de Beisbol Kukulkan.
Visit our Tixkokob travel guideOpens in a new window

What's nearby

  • Plaza Altabrisa - 38 min drive
  • U.S. Consulate Merida - 39 min drive
  • Paseo de Montejo - 41 min drive
  • La Isla Mérida Cabo Norte - 41 min drive
  • Yucatán Siglo XXI Convention Center - 43 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 59 min drive

Restaurants

  • Restaurante Tinos - 10 min drive
  • Loncheria Martha - 10 min drive
  • Cevicheria fondo de bikini - 10 min drive
  • La Casona de Valladolid - 14 min drive
  • El Mesón del Marqués - 14 min drive

About this property

Hotel Hacienda Ticum

Upscale hotel
Consider a stay at Hotel Hacienda Ticum and take advantage of a terrace, a garden and an arcade/games room. Treat yourself to a massage at the on-site spa. The on-site Mexican cuisine restaurant, Hacienda Ticum, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also find perks such as:
  • 3 outdoor pools with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and a billiards/pool table
  • Tour/ticket information, a front desk safe and luggage storage
Room features
All guest rooms at Hotel Hacienda Ticum offer comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Balconies or patios, ceiling fans and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM–11 AM for a fee: USD 8–10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hacienda Ticum

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 8 to 10 per person
  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Hacienda Ticum Tixkokob
Hotel Hacienda Ticum
Hacienda Ticum Tixkokob
Hacienda Ticum
Hotel Hacienda Ticum Yucatan, Mexico - Tixkokob
Hotel Hacienda Ticum Hotel
Hotel Hacienda Ticum Tixkokob
Hotel Hacienda Ticum Hotel Tixkokob

Frequently asked questions

Does Hotel Hacienda Ticum have a pool?

Yes, this property has 3 outdoor pools.

Is Hotel Hacienda Ticum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda Ticum?

Self-parking is free at this property.

What time is check-in at Hotel Hacienda Ticum?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Hacienda Ticum?

Checkout is at noon.

Does Hotel Hacienda Ticum provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 9:00 AM-5:00 PM on request. A fee of USD 40 per vehicle applies.

Where is Hotel Hacienda Ticum located?

Situated in Tixkokob, this spa hotel is within 6 miles (10 km) of Tixcocob Church, Tixkokob Central Park and Tixkokob Municipal Palace. Paseo de Montejo and Church of St. Francis of Assisi are also within 25 miles (40 km).

Hotel Hacienda Ticum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 53 reviews" "
Rating 8 - Good. 11 out of 53 reviews" "
Rating 6 - Okay. 3 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Arthur

Disliked: Staff & service, property conditions & facilities
We couldn’t get into the place. We arrived and there was no one anywhere on the property. Didn’t seem like there were any guests either. The reception was completely empty. It was very eerie and we drove far out of our way for this place. We left and had to drive all the way to Cancun. Worst experience with a hotel I’ve ever had. Refund my money immediately please. Thank you. Arthur
Stayed 1 night in Aug 2023

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hacienda with a beautiful mix of rustic and luxurious. Service was very attentive to all our needs. We stayed in a detached hut, which was a cool (and air conditioned) place for our family of 3.Two gorgeous pools and a lovely palapa let us cool off in the heat of the day. Delicious Yucatecan food from the restaurant for breakfast, lunch, and dinner. Amazing birdwatching on the property. Not much nearby except for Mayan ruins at Ake. But this lovely place IS your escape.
Stayed 3 nights in Feb 2023

6/10 Okay

justine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Ok experience - bit akward
Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.
Stayed 1 night in Jan 2022

6/10 Okay

justine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice get away- if there was some staff
Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.
Stayed 1 night in Jan 2022

8/10 Good

AB, Quintana Roo

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes stay here.
A lovey place. It seems far away but is close to Merida. The Yucatán is more than beaches. The staff are kind and attentive.The food is really good.You can have a nice massage. Go to the nearby ruins. A peaceful place to be and relax and appreciate the hospitality of Mexico.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone and hacienda was beautiful, very peaceful and secluded. Food was great also
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Hope it is kept that way. An spa in the future may be a good idea, as long as it stays quiet and prices don’t increase substantially.
Stayed 3 nights in Jan 2019

8/10 Good

Guera, Los Angeles

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location and staff were friendly, welcoming and generally awesome. The amenities, furniture and attention to detail were lacking. Not 5 star for sure. But a nice lace to stay if you are not expecting luxury.
Stayed 2 nights in Nov 2018

10/10 Excellent

louise, camcun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hacienda
A must stay if you are in the Yucatan. Everything was superior. Staff and food was outstanding. Highly recommend this beautiful hotel.
Stayed 1 night in Nov 2017