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Reviews of Minura Hotel Cala Galdana & Apartamentos

4 out of 5
Minura Hotel Cala Galdana & Apartamentos
Urb La Serpentona, Cala Galdana, Ciutadella de Menorca, Illes Balears

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday with friends
Stayed with friends for a week at the end of September. Hotel was clean and entrainment was good. This was are third time at Minura Cala Galdana and it did not disappoint Food was good and we appreciated the free availability of water at dinner. Staff were always pleasant and helpful and we will return.
Stayed 7 nights in Sep 2023

10/10 Excellent

Giuseppe

Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel was excellent! Nothing bad to say about our experience! Will return!!!
Stayed 11 nights in Jul 2023
Response from Guest Experience. Minura Hotels on 1 Aug 2023
Thank you very much for your comments and feedback about our hotel.We are glad that you had a fantastic stay with us and that we lived up to your expectations.We look forward to seeing you again.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely one week stay in two bedroom apartment. Excellent breakfast selection, nice pool area and easy walk to the beautiful beach.
Stayed 7 nights in May 2022
Response from Guest Experience. GrupoGaldana on 2 Nov 2022
Thank you very much for your comments and feedback about our hotel.We are glad that you had a fantastic stay with us and that we lived up to your expectations.We look forward to seeing you again.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location. We didn’t have to leave the Hotel at night, the entertainment in the hotel is great. We will definitely go back
Stayed 7 nights in Sep 2021
Response from Guest Experience. Grupo Galdana on 30 Sept 2021
Thank you very much for your comments and feedback about our hotel. We are glad that you had a fantastic stay with us and that we lived up to your expectations. We look forward to seeing you again.

8/10 Good

Francesca

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is really close to all the shops and restaurants, it's also walking distance from the beach. I liked the entrance with the patio, the table and the chairs, really nice to enjoy a meal or a drink outside. You can tell that it's an old house, for what I paid honestly I was expecting a bit more.
Stayed 7 nights in Aug 2021
Response from Guest Experience. Grupo Galdana on 10 Sept 2021
Thank you for your comments about our hotel. Every year we improve and renew our facilities and services to adapt to our clients.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
This was not a 4 start hotel. No coffee in room, service could be better, breakfast and dinners under average.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023

8/10 Good

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien dans l’ensemble fait le job et surtout bien placé pour la plage et accès aux transports. Les chambres sont suffisante à mon goût une petite rénovation serait bienvenue. La nourriture est correct, le personnel est vraiment super top. Je recommande cet hôtel.
Stayed 5 nights in Aug 2023
Response from Guest Experience. Minura Hotels on 21 Aug 2023
Merci beaucoup d'avoir partagé votre opinion sur notre hôtel et surtout d'avoir souligné l'excellent travail de notre personnel.Nous sommes heureux que vous ayez apprécié votre séjour à Minorque et nous espérons vous revoir à l'avenir.

10/10 Excellent

Guiomar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 8 nights in Jul 2023

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fuera del hotel poca opción y poca variedad para comer. El sitio muy tranquilo para ir de vacaciones, sol playa y tranquilidad asegurada
Stayed 7 nights in Jun 2023
Response from Guest Experience. Minura Hotels on 4 Jul 2023
Muchas gracias por sus comentarios y valoraciones sobre nuestro hotel.Nos alegramos de que haya tenido usted una fantástica estancia con nosotros y hayamos estado a la altura de sus expectativas.Confiamos verlos nuevamente.

8/10 Good

Melanie Michelle

Stayed 4 nights in May 2023

8/10 Good

Bodil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevlig personal, väldigt hjälpsamma. Tyst o lugnt på kvällar o nätter. Fin läge.
Stayed 7 nights in May 2022
Response from Guest Experience. GrupoGaldana on 4 Nov 2022
Tack så mycket för att du delade med dig av din åsikt och framför allt för att du nämnde vår personals arbete. Vi är glada att du trivdes under din vistelse och vi hoppas kunna välkomna dig igen vid framtida tillfällen.

10/10 Excellent

Grégoire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel, très bien situé
Stayed 7 nights in Apr 2022
Response from Guest Experience. GrupoGaldana on 4 Nov 2022
Nous vous remercions pour votre commentaire sur notre hôtel et nous sommes ravis d'avoir répondu à vos attentes. Nous espérons vous accueillir à nouveau dans le futur.

10/10 Excellent

CHRISTOPHE

Stayed 7 nights in Oct 2021

8/10 Good

Alberto J. Sierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas plazas y justo frente al hotel
Stayed 4 nights in Sep 2021
Response from Guest Experience. Grupo Galdana on 27 Sept 2021
Muchas gracias por su valoración sobre su estancia en nuestro hotel.

10/10 Excellent

GUILLERMO

Stayed 3 nights in Aug 2021
Response from Guest Experience. Grupo Galdana on 23 Sept 2021
Muchísimas gracias por su valoración. Nos alegramos de que hayamos estado a la altura de sus expectativas.

6/10 Okay

Verified traveller

Liked: Cleanliness
Comentarios
Las instalaciones del hotel podrían haber estado mejor, el baño y la cama bastante incómodos. La comida muy mala tanto en el desayuno como en la cena. Lo que si no puedo dejar de comentar es el excelente servicio de Sebastián y la honestidad de la persona de limpieza de habitación que me devolvió mi cadena que deje olvidada en la habitación luego de mi salida del hotel.
Stayed 5 nights in Aug 2021
Response from Guest Experience. Grupo Galdana on 10 Sept 2021
Gracias por compartir su valoración sobre su estancia en nuestro hotel. Lamentamos no haber estado a la altura de sus expectativas. Agradecemos especialmente los comentarios sobre nuestro equipo humano. Tomamos nota para mejorar nuestros servicios e instalaciones.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general bien No me gusto que la caja fuerte fuese de pago Y el gel y el champú en sobresitos muy escaso e incomodos
Stayed 3 nights in Jul 2021
Response from Guest Experience Grupo Galdana on 15 Jul 2021
Estimado cliente, Le agradecemos mucho su comentario, tomamos nota de ello para mejorar nuestros futuros servicios. Esperamos que haya pasado una estancia agradable y volver a verle en otra ocasión.

2/10 Terrible

Laurent

Stayed 7 nights in Sep 2019

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une bonne adresse à Cala Galdana
Séjour très agréable dans un hôtel confortable et accueillant, proposant des repas de bonne qualité, bien situé à Cala Galdana, et proche de nombreuses criques auxquelles on peut accédrer à pied.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia y ubicación perfectas
Estancia perfecta. Nos ha encantado la villa dónde nos alojamos. A destacar la amabilidad de todo el personal y el bufet variado y de calidad.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è molto bella e vicinissima al mare con un grande parcheggio antistante. Ben posizionata per raggiungere i vari punti dell'isola. Buona colazione e buona cena e personale gentile. A disposizione cestino per il picnic, ombrelloni per la spiaggia e teli mare.
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estupenda relación calidad-precio. Amabilidad top
Muy buena calidad precio. Lo mejor: excelente buffet, variado y de muy buena calidad. La amabilidad del personal fue excepcional, especialmente en el comedor y en recepción. Nos dieron una habitación de categoría superior. Buen servicio de animación por las noches. Como único punto negativo, la decoración de la habitación era algo anticuada. Por lo demás, un 10.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Buena experiencia,el hotel esta muy bien, buena ubicación y buena comida
Stayed 6 nights in Jun 2018