Exterior
Check availability

Reviews of Best Western Plus Menomonie Inn & Suites

2.5 out of 5
Best Western Plus Menomonie Inn & Suites
320 Oak Ave, Menomonie, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 363 reviews" "
Rating 8 - Good. 117 out of 363 reviews" "
Rating 6 - Okay. 18 out of 363 reviews" "
Rating 4 - Poor. 9 out of 363 reviews" "
Rating 2 - Terrible. 7 out of 363 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was very friendly. It was a convenient location close to college and shopping and dining. Continental breakfast was just OK. Eggs patties not great and much of the food was gone before 9am.
Stayed 1 night in Apr 2024

6/10 Okay

Irving

Business traveller
Disliked: Cleanliness
Upon entering the elevator i walked through dirt and mud. The floor of the elevator was very dirty with same dirt found outside of it. When I arrive back to the hotel and entered the elevator on 4/3/24, noticed a k-cup coffee moving around. Entered the elevator the next morning and the K-cup still there. The room needed some refreshing, carpet well used, walls need touch up. The bad was good, no issues.
Stayed 2 nights in Apr 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

8/10 Good

Brittany

Stayed 1 night in Mar 2024

6/10 Okay

Kristine

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The pool and hot tub need their water changed and more attention to them. The rooms were not very quiet and we had to wear ear plugs due to the paper thin walls.
Stayed 1 night in Mar 2024

6/10 Okay

Cliffard

Travelled with family
Liked: Staff & service
No real coffee
The main issue is that thwy didnt jave actual coffee , it was in a machine with cappuccino hot chocolate and stuff like that so the coffee was instant coffee and watered down. Had to go to kwik trip just to get coffee in the morning
Stayed 2 nights in Feb 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Management was great. Very accommodating, hard working and friendly.
Stayed 3 nights in Feb 2024

6/10 Okay

ken and kelly

Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

john

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Noisey kids
The room was very clean but I had noisy kids running around in the room above me. That was annoying.
Stayed 1 night in Feb 2024

10/10 Excellent

Janet, Lake Villa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled here for our daughter’s graduation. The facility was very clean, they have a great breakfast, and the. Ed was very comfortable. Very clean and I would definitely highly recommend !
Stayed 1 night in Dec 2023

10/10 Excellent

Toni, Saint Simons Island

Stayed 1 night in Nov 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for UW Stout homecoming. Clean, front desk staff was great. Bed was comfortable and breakfast was good with lots of options.
Stayed 1 night in Oct 2023
Response from Jadelyn- Front Desk on 20 Oct 2023
Dear Anonymous,Thank you for taking the time to review on your recent experience here at the Best Western Plus Menomonie Inn & Suites. We are so glad to hear you enjoyed your time while you were here for the Stout Homecoming. We hope to see you again the next time you are in Menomonie, WI

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jadelyn- Front Desk on 20 Oct 2023
Dear Patty,Thank you for taking the time to review on your experience here at the Best Western Plus Menomonie Inn & Suites. We are pleased to hear you enjoyed your time. We hope to see you again the next time you are in Menomonie, Wi. If I can be any assistance to you in the future please don't hesitate to reach out to the hotel.

8/10 Good

Julie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and , as a single traveler, I always felt safe. Only negative for me was the coffee. There was a machine offering several ways to have your coffee and each one was watery. Very easy to fix! Other than that my stay there was a pleasure, and I will probably be returning to that location again in the spring of 2024.
Stayed 3 nights in Oct 2023
Response from Jadelyn- Front Desk on 13 Oct 2023
Dear Julie,Thank you for taking the time to review on your recent experience here at the Best Western Plus Menomonie Inn & Suites. We hope to see you again the next time you are in Menomonie, WI.

8/10 Good

Tammy

Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jadelyn- Front Desk on 13 Oct 2023
Dear David,Thank you for taking the time to review on your recent experience here at the Best Western Plus Menomonie Inn & Suites. We are pleased to hear you enjoyed your time. We hope to see you again the next time you are in Menomonie, Wi.

10/10 Excellent

Mercedes, Hurley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and welcoming. My room was clean and so was the hotel. I will stay here again!
Stayed 1 night in Sep 2023
Response from Jadelyn- Front Desk on 4 Oct 2023
Dear Mercedes,Thank you for taking the time to review your recent stay here at the Best Western Plus Menomonie Inn & Suites. We are pleased to hear you enjoyed your recent experience. We hope to see you again he next time you are in Menomonie, WI.

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
We liked our stay thete
Stayed 2 nights in Sep 2023
Response from Jadelyn- Front Desk on 4 Oct 2023
Dear Norbert,Thank you for taking the time to review your recent stay here at the Best Western Plus Menomonie Inn & Suites. We are pleased to hear you enjoyed your recent stay. We hope to see you again the next time you are in town.

8/10 Good

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place.
Stayed 1 night in Aug 2023
Response from Jadelyn- Front Office Supervisor on 3 Sept 2023
Dear Marcy,Thank you for taking the time to review your recent experience here at the Best Western Plus Menomonie Inn & Suites. We use your feedback to better our services to our future guests. We are so happy you enjoyed your time. We hope to see you again the next time you are in Menomonie, WI.

10/10 Excellent

Linda

Stayed 1 night in Aug 2023
Response from Jadelyn- Front Office Supervisor on 14 Sept 2023
Dear Linda,Thank you for taking the time to review your stay here at the Best Western Plus Menomonie Inn & Suites. We are so pleased to hear you enjoyed your stay. We hope to see you again the next time you are in Menomonie, WI.

10/10 Excellent

Fawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location had options for meals
Stayed 1 night in Aug 2023
Response from Jadelyn- Front Office Supervisor on 17 Aug 2023
Dear Fawn,Thank you for taking the time to review your recent stay here at the Best Western Plus Menomonie Inn & Suites. We are pleased to hear you enjoyed your stay. We hope to see you again the next time you are in Menomonie, WI. If I can be of any assistance to you in the future please don't hesitate to contact the hotel.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jadelyn- Front Office Supervisor on 30 Jul 2023
Dear Matthew,Thank you for taking the time to review your experience here at the Best Western Plus Menomonie Inn & Suites. We are so pleased to hear you enjoyed your time. We hope to see you again the next time you are in Menomonie, WI.

8/10 Good

Laura

Stayed 1 night in Jul 2023
Response from Jadelyn- Front Office Supervisor on 27 Jul 2023
Dear Laura,Thank you for taking the time to review your recent stay. We are glad to hear you had a great time. We hope to see you again the next time you are in Menomonie, WI.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Jadelyn- Front Office Supervisor on 19 Jul 2023
Dear Pamela,Thank you for taking the time to review on your experience here at the Best Western Plus Menomonie Inn & Suites. We are so pleased to hear you had a great time. We use your feedback to better our services to our future guests. We hope to see you again the next time you are in Menomonie, WI.

10/10 Excellent

Kimberly

Stayed 2 nights in Jul 2023
Response from Jadelyn- Front Office Supervisor on 17 Aug 2023
Dear Kimberly,Thank you for taking the time to review your experience here at the Best Western Plus Menomonie Inn & Suites. We are pleased to hear you enjoyed your stay. We hope to see you again the next time you are in Menomonie, WI. If I can be of any assistance to you in the future please don't hesitate to contact the hotel.

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jadelyn- Front Office Supervisor on 15 Jul 2023
Dear Jen,Thank you for taking the time to review your stay here at the Best Western Plus Menomonie Inn & Suites. We are so happy to hear that you enjoy your time. We use your feedback to better our services to our future guests. We hope to see you again the next time you are in Menomonie, WI.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jadelyn- Front Office Supervisor on 13 Jul 2023
Dear Eric.Thank you for taking the time to review your experience. We use your feedback to better our services to our future guests. We hope you will consider staying with us again the next time you are in town.

8/10 Good

Denise

Stayed 1 night in Jun 2023
Response from Jadelyn- Front Office Supervisor on 13 Jul 2023
Dear Denise,Thank you for taking the time to review your experience. We use your feedback to better our services to our future guests. We hope you will consider staying with us again the next time you are in town.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Everything was top shelf and enjoyed my stay.
Stayed 2 nights in Jun 2023
Response from Jadelyn- Front Office Supervisor on 17 Jun 2023
Dear David,Thank you for taking the time to review your experience at the Best Western Plus Menomonie Inn & Suites. We are so glad to hear that you enjoyed your time here. We hope to see you again the next time you are in Menomone, WI. If there is anything we can do for you please don't hesitate to call the hotel.

8/10 Good

Andrea

Stayed 1 night in Jun 2023
Response from Jadelyn- Front Office Supervisor on 13 Jun 2023
Dear Andrea,Thank you for taking the time to review your stay with us. We use your feedback to better our services to our future guests. We are pleased to hear that you had a great stay. We hope to see you again the next time you are in town. If you have any questions or concerns please don't hesitate to contact the hotel.

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and kind.
Stayed 1 night in May 2023
Response from Jadelyn- Front Desk Supervisor on 24 May 2023
Dear Ellen,Thank you for taking the time to review on your stay with us at the Best Western Plus Menomonie Inn & Suites. We are so glad to hear you liked our staff and they were very helpful and kind to you. We hope to see you again the next time you are in Menomonie, WI.

8/10 Good

Douglas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and clean. Staff was nice, good value.
Stayed 1 night in May 2023
Response from Jadelyn- Front Desk Supervisor on 24 May 2023
Dear Douglas,Thank you for taking the time to review on you stay with us at the Best Western Plus Menomonie Inn & Suites. We are so pleased to hear you had a great time and liked our staff and the rooms. We use your feedback to better our services to our future guests. We hope to see you again the next time you are in Menomonie, WI.

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay every time!!
Stay here every time we visit our son who attends UW-Stout and have never had a bad stay. Rooms are comfortable and roomy. Breakfast is very good, my 13-year-olds favorite. Pool is always an added bonus. Until next time!!
Stayed 1 night in May 2023
Response from Jadelyn- Front Desk Supervisor on 18 May 2023
Dear Jen,Thank you for you amazing review on your experience at the Best Western Plus Menomonie Inn & Suites. We use your feedback to better our services to our guest in the future. We are so pleased to hear that you enjoyed our breakfast option and how comfortable the rooms are. We can't wait to see you again the next time you are in Menomonie, WI. If you have any questions or concerns please don't hesitate to contact the hotel. Thank you,

10/10 Excellent

Pennie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were pleasant. The elevator sounded like it was going to break at any minute and it did with someone inside. The staff responded quickly and in a professional manner. I would stay there again.
Stayed 2 nights in May 2023
Response from Jadelyn- Front Desk Supervisor on 9 May 2023
Dear Pennie,Thank you for taking the time to review on your experience at the Best Western Plus Menomonie Inn & Suites. We are so glad to hear you liked our staff members. We hope to see you again the next time you are in Menomonie, WI.

2/10 Terrible

jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from Jadelyn- Front Office Supervisor on 2 Jun 2023
Dear Jacob,Thank you for taking the time to review your experience with us. We use your feedback to better our services to our future guests. We are so sorry to hear that you did not enjoy your stay. If there is anything we can do to assist you please don't hesitate to contact the hotel.Thank you.

10/10 Excellent

Lori

Stayed 1 night in May 2023
Response from Jadelyn- Front Desk Supervisor on 10 May 2023
Dear Lori,Thank you for taking the time to review on your experience at the Best Western Plus Menomonie Inn & Suites. We are so pleased to hear you had a great time with us. We use your feedback to better our services to our future guests. We hope to see you again the next time you are in Menomonie, WI. If you have any questions or concerns please don't hesitate to contact the hotel, and one of our staff members would be more than happy to assist you.

10/10 Excellent

DAWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2023
Response from Jadelyn- Front Desk Supervisor on 9 May 2023
Dear Dawn,Thank you for taking the time to review on your stay at the Best Western Plus Menomonie Inn & Suites. We are pleased to hear you had a great stay. We use your feedback to better our services to our guests. If you have any questions please don't hesitate to contact the hotel.

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jadelyn- Front Desk Supervisor on 16 Apr 2023
Dear Cathy,Thank you for taking the time to review on your experience with us at the Best Western Plus Menomonie Inn & Suites. We are so deighted to hear that you had a great stay. We hope too see you again the next time you are in Menomonie, WI. If you have any questions or concerns please feel free to contact the hotel.

4/10 Poor

ANDREW

Travelled with family
Disliked: Staff & service
Overall the rooms were clean. The restrooms mear the pool were not clean and honestly they were pretty disgusting. There often wasn't anyone at the front desk when we needed towels or tissues. We won't be staying again.
Stayed 1 night in Mar 2023
Response from Jessica-Management on 29 Mar 2023
Andrew,Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the experience you had and the issues with the public bathrooms. I will work with our team right away to make sure this does not happen again. We hope to have the opportunity to better serve you in the future. Thank you,JessicaOperations Manager

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent for the price
Overall, I would rate this hotel at a 7. The check-in process was easy and lobby is beautiful. We were offered a free upgrade since they didn't have two king beds next to each other. When I got to my room, some of the towels in my bathroom were disoriented and one had a stain on it. I was also left with a garbage bin that had a crack down the middle with no liner bag but as soon as I called the front desk, they came to take care of it. I like that the bathroom counter had a good amount of space for my make-up and beauty products. The bed and pillows were pretty comfortable. Their coffee machine in their lobby dining area is on 24/7 and free which is nice. I would stay here again.
Stayed 1 night in Mar 2023

10/10 Excellent

MARLIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet and comfortable, breakfast was nice, parking area well lit, very close to places to eat, fuel, access to interstate and main highways was great. Will stay there again!
Stayed 1 night in Mar 2023