All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Ronald,I appreciate your feedback. I am delighted that you enjoyed your stay and the service you received from the staff. Thank you for staying with us. I look forward to your next visit.
6/10 Okay
Jessica
29 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff. Bathrooms need remodeled.
Jessica
Stayed 1 night in Apr 2024
Response from Sharon on 1 May 2024
Jessica,I appreciate your feedback. I am delighted that you were pleased with the service you received from the staff. Your comments will be shared with our maintenance team. Thank you for staying with us. I hope you will give us another opportunity to better serve you.
Shanta,I am delighted that you enjoyed your stay with us. I look forward to your next visit whenever your travels bring you to the area again. Thanks for staying with us!
This place was great. Very clean, hot breakfast, and safe location that was close enough to drive over to Memphis for a night out. I would definitely stay again.
Megan
Response from Sharon on 26 Apr 2024
Megan,I am happy that you enjoyed your stay with us. I will share your comments with our team. I look forward to your next visit. Thanks for staying with us.
6/10 Okay
Amy
Travelled with family
24 Apr 2024
Liked: Staff & service, amenities
This La Quinta was ok. It was safe. It was quiet. The staff was friendly. The bed was clean and comfortable and the showerhead/water pressure was great. But parts of the building are starting to show wear (elevator floor need replaced). It wasn't the cleanest. The arm chair in the room was stained and looked dirty. The dining room tables were not regularly wiped between guest use in the morning. The bathroom floor had a slick feeling and there was pink mold encrusted in the caulk of the shower.
Amy
Stayed 1 night in Apr 2024
Response from Sharon on 24 Apr 2024
Amy,I appreciate your feedback. Your comments will be shared with our team. We are constantly working to make needed improvements to our hotel. I look forward to your next visit with us.
Robert,Thank you for staying with us. I look forward to your next visit.
6/10 Okay
fraser
Travelled with partner
14 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
The floor was filthy! Everything else was ok but the floor was filthy! What about a mop?!
fraser
Stayed 1 night in Apr 2024
Response from Sharon on 15 Apr 2024
fraser,I appreciate your feedback. Rest assured your comments will be shared with our housekeeping department. Thank you for staying with us. I hope you will give us another opportunity to better serve you.
Lawrence, I appreciate your feedback. I am delighted that you enjoyed your stay and the breakfast offerings were to your satisfaction. Thank you for staying with us. I look forward to your next visit.
The staff makes this place amazing. Always very friendly. Very clean and well kept.
Chris
Stayed 4 nights in Mar 2024
Response from Sharon on 2 Apr 2024
Chris,I appreciate your feedback. I am delighted that you enjoyed your stay and the service you received from the staff. Thank you for staying with us. I look forward to your next visit.
10/10 Excellent
Michael
30 Mar 2024
Michael
Stayed 1 night in Mar 2024
Response from Sharon on 19 Apr 2024
Michael,Thank you for staying with us. I look forward to your next visit.
Judith,I appreciate your feedback. My apologies that you did not enjoy your stay with us. I will share your concerns with our maintenance team. I hope you will give us another opportunity to better serve you.
8/10 Good
Chris
Travelled with family, Travelled with family and small children
Wonderful breakfast. Especially waffles biscuits and gravy and scrambled egg. Best we ever haf
Karen
Stayed 1 night in Mar 2024
Response from Sharon on 26 Mar 2024
Karen,I am delighted that you enjoyed your stay, and the breakfast was to your satisfaction. I will share your comments will the staff. I am most certain they will be encouraged by your remarks. Thank you for staying with us. I look forward to your next visit.
Pool and pool area was very small, pool had some large stains and didn’t look very well maintained. Compared to many other hotel breakfasts that I’ve had, it was less than stellar. 3 of us we all threw away most of what we got.
Danny
Stayed 1 night in Mar 2024
Response from Sharon on 23 Mar 2024
Danny,I appreciate your feedback. My apologies that you did not enjoy your stay with us. Our indoor pool is well maintained on a daily basis. However, I will address any concerns with our maintenance team. Thank you for staying with us and sharing your experience.
10/10 Excellent
kimbley
22 Mar 2024
Thank you
kimbley
Stayed 2 nights in Mar 2024
Response from Sharon on 22 Mar 2024
kimbley,Thank you for staying with us. I look forward to your next visit.
10/10 Excellent
Jacqueline
21 Mar 2024
Jacqueline
Stayed 1 night in Mar 2024
Response from Sharon on 11 Apr 2024
Jacqueline,Thank you for staying with us. I look forward to your next visit.
Everything was really nice. It was great being able to stay in a nice newer place that accepts pets.
Joseph
Stayed 1 night in Mar 2024
Response from Sharon on 18 Mar 2024
Joseph,Thank you for staying with us. We will do our best to ensure each visit meets your expectations. I look forward to your next stay with us.
4/10 Poor
Andre
16 Mar 2024
Disliked: Cleanliness, staff & service
I booked 2 rooms and room service walked (no knock) around 8am and asked were we checking out and they kept walking by our rooms making noise and hitting the door
Andre
Response from Sharon on 18 Mar 2024
Andre,I appreciate your feedback. As we are training new team members, my apologies that your stay was interrupted by our staff. Rest assured your comments will be addressed with our housekeeping team. I hope you will give us another opportunity to better serve you.
4/10 Poor
Angela
16 Mar 2024
Angela
Stayed 1 night in Mar 2024
Response from Sharon on 6 Apr 2024
Angela,Thank you for staying with us. I hope you will give us another opportunity to better serve you.
2/10 Terrible
Betty
11 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
Check-in was easy. They even gave me a little bag with a small bottle of water and a bag of popcorn. The ladies at the front desk were very nice. The room was large with nice wood floors. I was impressed...Then I went into the bathroom. That changed my entire opinion. The shower (no tub) was filthy! I mean dirty filthy. I laid a towel down so I wouldn't have to put my feet on the floor. This morning there was a bug on that towel. The sink still had toothpaste in it, the faucet had toothpaste splatters on it. The towels were clean and had unopened soap bars so I know it was "cleaned" by housekeeping. I won't be staying here again when on one of my many trips through West Memphis.
Betty
Stayed 1 night in Mar 2024
Response from Sharon on 12 Mar 2024
Betty,I appreciate your feedback. While I am delighted that you were pleased with the service you received during check in. My apologies that you had a not so pleasant experience with the cleanliness of the guest room and bathroom. Rest assured your comments will be shared with our housekeeping team as we are making needed improvements with training and inspections. I hope you will reconsider and give us another opportunity to better serve you.Thank you for staying with us. I look forward to your next visit.
The room was roomy and beds were super comfortable. Breakfast was good with several options for my family.
Jessica
Stayed 1 night in Mar 2024
Response from Sharon on 12 Mar 2024
Jessica,I appreciate your feedback. I am delighted that you enjoyed your stay and what the hotel has to offer. Thank you for staying with us. I look forward to your next visit.
Overall we were very satisfied with the hotel. Only two negatives. Between the commode seat an lid hinges was disgusting. It hasn’t been cleaned in a very long time. Also the grounds holder for the in room coffee maker was missing.
Kevin
Stayed 1 night in Mar 2024
Response from Sharon on 12 Mar 2024
Kevin,I appreciate your feedback. My apologies that the commode seat was not clean, your comments will be shared with our housekeeping staff. Thank you for staying with us. I hope you will give us another opportunity to better serve you.
4/10 Poor
Margaret
10 Mar 2024
Liked: Staff & service
The cable on the tv went off most of the day on Saturday. The guests in the room above me were very noisy”and stomping when walking around. For the three days of my stay.
Margaret
Stayed 3 nights in Mar 2024
Response from Sharon on 12 Mar 2024
Margaret,I appreciate your feedback. My apologies that you did not enjoy your stay with us. Your comments will be shared with our maintenance team. I hope you will give us another opportunity to better serve you.
8/10 Good
Lauren
9 Mar 2024
Lauren
Stayed 1 night in Mar 2024
Response from Sharon on 30 Mar 2024
Lauren,Thank you for staying with us. I look forward to your next visit.
10/10 Excellent
Kemble
7 Mar 2024
Kemble
Stayed 1 night in Mar 2024
Response from Sharon on 28 Mar 2024
Kemble,Thank you for staying with us. I look forward to your next visit.