This is a neat old hotel but a bit dated. It was clean and the staff were kind, but not terribly helpful when it came to a big parking issue. We were advised to use Brinkley garage since we were staying overnight and weren’t going out. We clarified before walking to the parking garage, then went to park where directed. The area didn’t seem safe so upon arrival at the garage, we took a ticket and quickly entered. Most, seemingly all of the spots on the first three levels had “reserved” signs. We drove back down two levels so as not to have to walk too far with my husband’s foot in a boot with a cane. Upon return to the lobby of the Hu, we asked again if the Brinkley was the correct garage and whether we could park in front of any of the reserved signs. The desk worker replied, “yes.” Upon returning to our car a little after10 am the next morning (Friday), I found a boot on my vehicle. I quickly called Secure Assets company to request to unlock the boot to release my car and was told it would be at least half an hour and that I should wait with my car. I had to phone the lobby to connect me to my husband to let him know that he had toUber to our 11:00 am appointment since I would be waiting with the car. I asked why I was ticketed and front desk said they weren’t sure. When Secure Assets arrived I had to pay $50 (and Venmo fee of $1) because the spots were reserved for tenants NOT hotel guests. I contacted Hu via email to request a response and still have not received one.