Search Hotels Near Memorial Hermann Greater Heights Hospital, Houston

"We recently stayed at the DoubleTree by Hilton and unfortunately had a frustrating experience overall. Check-in took much longer than expected due to a very long line, and there were no luggage trolleys available, which made getting our belongings to the room more difficult. Later, when we tried to purchase items from the Grab and Go area, we waited over 30 minutes in line despite only being third in line the entire time. There were only two attendants working, and the service was extremely slow. After finally getting to our room around 10:30 PM, things took a turn for the worse. When we went to adjust a lamp plug, we discovered the outlet cover was not properly secured to the wall. As soon as the plug was touched, the power for the entire room went out. This created a safety concern and left us in the dark. We were then forced to relocate rooms at around 11 PM, which meant packing up all of our belongings in the dark. To make matters worse, we had to wait in another long line at that hour just to get new room keys. Again, there were no luggage trolleys available, making the move even more inconvenient. Overall, the experience was disappointing due to poor maintenance, long wait times, and lack of basic accommodations like luggage carts. We expected a much higher level of service and efficiency."

"Well run. "

"The quality of the paper products was lacking. It seems some real kleenex and more substantial toilet paper would be an improvement . We really enjoyed our breakfast "

"Room was quiet and clean. Staff were pleasant. Nothing bad to say. Great price."

"The room was nasty, toliet leaking, no smoke detectors, gap around the door, remote didnt work, smeeled horrible including the lobby. Just overall not impressed. "

"had a great stay at this hotel in Houston. From the moment I arrived, everything felt welcoming and well-maintained. The cleanliness really stood out—my room was spotless, and the common areas were just as tidy and fresh. One of the things I appreciated most was how safe I felt throughout my stay. The staff was attentive and professional, and the overall environment was calm and secure, which made it easy to relax and enjoy my time. Overall, I had a very positive experience and would definitely stay here again. Highly recommend for anyone looking for a clean, comfortable, and safe place to stay in Houston."

"Very clean room and very quiet"

"There were roaches. We checked in & came back to a baby roach on the kitchen counters. The next day, we saw an adult roach on the walls in the hallway. We checked out early right after. The room was outdated. The shower faucet was so delicate. To turn on the shower, the little handle almost ripped off the faucet. The shower temperature only had steaming hot water, so my kids couldn't take a bathe properly without yelling & screaming bc it was too hot. The only faucet that was safe to use for my kids was the bathroom sink that had both cold & hot wayer temperatures working. The kitchen sink was really hot too. The swimming pool was dirty. The only thing nice was the breakfast with its options. Never booking again. Its cheap for a reason. Get something pricer that'll be worth the bang for your buck. "

"Air conditioning smelled moldy. Room humid when we arrived."