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"In Lucerne, this is the best hotel to stay in for the price. The rooms are small, but transportation is convenient and the staff are friendly."

"Staff was good and hotel was very clean"

"Affordable hotel in a very popular area. The access to the riverfront, train station and attractions like the Chapel Bridge at an affordable rate instanstly skyrockets this property to at least a 7/10. However the hotel is obviously on the older side, with a specific faint odor that usually comes from improperly maintain pipes and walls. The room was clean though, and not too much complaints there. There also aren't any free amenities except luggage storage. There's no shower products or toiletries provided for your room, so be sure to pack your own. There are drinks in the minbar but its an extra charge. I ended up buying all my water and drinks from the supermarket 2 blocks down. There's a really great breakfast buffet, but that's also an extra charge. If at least a few essentials were provided for free, it would have really made it better. At the very least, water should not be free. There were some things lacking in the hotel, but the stay was far from unpleasant, and the convenience, price and location were perfect. "

"The hotel was in an excellent location, staff were very friendly and helpful. Breakfast was wonderful, a basy array of choice. Rooms were large, modern and comfortable."

"Did not have breakfast. The staff were great! "

"Nice staff and clean room"

"Excellent swiss perfection- best hotel w that stayed at for a while "

"The staff was warm and very helpful. They enhanced our stay at this charming hotel. The breakfast was wonderful, and the breakfast room was lovely. We had a gorgeous view of the mountains and the lake. "

"Lovely staff"