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Reviews of AmericInn by Wyndham Medora

2.5 out of 5
AmericInn by Wyndham Medora
75 E River Rd S, Medora, ND

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1010 reviews" "
Rating 8 - Good. 310 out of 1010 reviews" "
Rating 6 - Okay. 71 out of 1010 reviews" "
Rating 4 - Poor. 33 out of 1010 reviews" "
Rating 2 - Terrible. 15 out of 1010 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

david

Travelled with family
Liked: Amenities, property conditions & facilities
Pleasant staff
Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for the review!

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice staff. Pleasant room.
Stayed 1 night in May 2024
Response from Management on 26 May 2024
Thank you for the review!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great, except the grout in the shower needs to be bleached.
Stayed 2 nights in May 2024
Response from Management on 24 May 2024
Thank you for the review!

10/10 Excellent

Lynn

Travelled with family
Nice
Stayed 1 night in May 2024
Response from Management on 24 May 2024
Thank you for the review!

8/10 Good

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and easy to find.
Stayed 2 nights in May 2024
Response from Management on 23 May 2024
Thank you for the review!

8/10 Good

Naomi, Pine River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit expensive- but the only place in town.
Stayed 1 night in May 2024
Response from Management on 22 May 2024
Thank you for the review!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay in Modera. The town is very quaint and clean and easily accessible with plenty good options for dining. The hotel is walkable to everything and the bedding and bed were updated and comfy. We had a bedroom suite, so a separate living room which was nice for our longer stay. Only has shampoo in rooms, so bring your own conditioner.
Stayed 3 nights in May 2024
Response from sam on 20 May 2024
Thank you for the review!

6/10 Okay

jay

Liked: Cleanliness, property conditions & facilities
Breakfast was mediocre
Stayed 3 nights in May 2024
Response from Management on 19 May 2024
Thank you for the review!

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is ideally situated to see Theodore Roosevelt National Park and close to town with restaurants and stores. The property itself could use some updating and lightening up the main area and hallways. It has lots of shades of brown.
Stayed 1 night in May 2024
Response from sam on 15 May 2024
Thank you for your review!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in May 2024
Response from sam on 15 May 2024
Thank you for your review!

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was super easy
Stayed 3 nights in May 2024
Response from sam on 15 May 2024
Thank you for your review!

6/10 Okay

alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The two girls especially the taller one working the desk Monday afternoon were not friendly . It seems that they might not like sotherners. I could buy your motel and pay cash for it but was treated like I was dumb by the way I talked.
Stayed 1 night in May 2024
Response from Management on 16 May 2024
Thank you for taking the time to tell us about your experience, I am sorry that it was not what you had expected. This issue will be address with the staff you encountered upon check in. This is not the kind of customer service that we want our guests to experience. I am hoping that this was all a misunderstanding with communication and nonverbal cues between you and the staff. We hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Shaun

Big rooms
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Thank you for the review!

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to shops and restaurants. Discount given to a restaurant nearby. Parking close to building.
Stayed 1 night in May 2024
Response from Management on 12 May 2024
Thank you for the review!

8/10 Good

Duane

Travelled with partner
Liked: Cleanliness, staff & service
Medora was delightful. It was off season and the AmericInn was open.
Stayed 1 night in May 2024
Response from Management on 7 May 2024
Thank you for the review!

8/10 Good

Darlene, Appleton

Liked: Cleanliness, staff & service, property conditions & facilities
This place is close to the park. Nothing real special but comfortable
Stayed 1 night in May 2024
Response from Management on 6 May 2024
Thank you for the review!

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on 4 May 2024
Thank you for the review!

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and peaceful. Far from any highway or city noise. Easy walking distance to town center. Beautiful view of the buttes in the National Park. Good breakfast. Plenty of parking spots. Rooms are good size and well maintained. Comfortable beds. Friendly personnel. And the price is very reasonable.
Stayed 2 nights in Apr 2024
Response from Management on 2 May 2024
Thank you for the review!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious rooms!
Stayed 1 night in Apr 2024
Response from Management on 1 May 2024
Thank you for the review!

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Thank you for the review!

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is nice and in a fantastic location just one minute from Theodore Roosevelt National Park. The water pressure in the shower was great too! We would recommend this to others.
Stayed 1 night in Apr 2024
Response from Management on 24 Apr 2024
Thank you for the review!

10/10 Excellent

Neily

Liked: Cleanliness, staff & service, property conditions & facilities
Pool floor needs to be sealed other than that super great.
Stayed 2 nights in Apr 2024
Response from Management on 24 Apr 2024
Thank you for the review!

10/10 Excellent

Linda

Travelled with group
Liked: Property conditions & facilities
Accommodations were great.
Stayed 1 night in Apr 2024
Response from Management on 16 Apr 2024
Thank you for the review!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and convenient location
Stayed 1 night in Apr 2024
Response from Management on 16 Apr 2024
Thank you for the review!

2/10 Terrible

Leonne

Travelled with partner
I rented a jacuzzi suite and was told they didn’t have one available after prepaying.
Stayed 1 night in Apr 2024
Response from Management on 19 Apr 2024
You did not reserve a hot tub suite. I have verified this through the reservation details provided by Expedia. You received the room type exactly as you booked it.

10/10 Excellent

nella, vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Check out the Park!!!! The Little Missouri Saloon is great country feeling with good food and drinks.
Stayed 1 night in Apr 2024
Response from sam on 8 Apr 2024
Thank you so much for the review!

10/10 Excellent

Zeb

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 1 Apr 2024
Thank you for the review!

10/10 Excellent

Jeff

Travelled with partner
Great staff.
Stayed 1 night in Mar 2024
Response from sam on 28 Mar 2024
Thank you so much for your review! I will share this review with the staff!

10/10 Excellent

Julie

Stayed 1 night in Mar 2024
Response from Management on 18 Apr 2024
Thank you for the review!

10/10 Excellent

Alexandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in a beautiful, Bad Land location!
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thank you for the review!

10/10 Excellent

jin

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff
Stayed 1 night in Mar 2024
Response from Management on 26 Mar 2024
Thank you for the review!

8/10 Good

Naomi

Stayed 3 nights in Mar 2024
Response from Management on 14 Apr 2024
Thank you for the review!

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice hotel. Friendly staff!
Stayed 1 night in Mar 2024
Response from Management on 20 Mar 2024
Thank you for the review!

10/10 Excellent

Debra

Stayed 2 nights in Aug 2023
Response from sam on 10 Apr 2024
Thank you for the review!

8/10 Good

Mark

Great staff, Friendly Knowledgable & helpfull
Stayed 1 night in Mar 2024
Response from Management on 12 Mar 2024
Thank you for the review!

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Management on 7 Mar 2024
Thank you for the review!

8/10 Good

Melissa, Ontonagon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is set on the outskirts of Teddy Roosevelt National Park - beautiful. In the winter, in Medora, there are not a lot of options. So it is nice that this option has a good breakfast, friendly staff and is in walking distance of the restaurant that is open.
Stayed 1 night in Feb 2024
Response from Management on 5 Mar 2024
Thank you for the review!

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room was clean and front desk was responsive to our requests. Coffee and tea available in the lobby was a nice touch.
Stayed 3 nights in Dec 2023
Response from Management on 3 Mar 2024
Thank you for the review!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. The hotel staff were very helpful and friendly. I would stay here again.
Stayed 2 nights in Feb 2024
Response from sam on 25 Feb 2024
Thank you for the review! I will share this with the staff.

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from Management on 20 Mar 2024
Thank you for the review!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thank you for the review!

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 21 Feb 2024
Thank you for the review!

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite
Stayed 1 night in Feb 2024
Response from Management on 4 Feb 2024
Thank you for the review!

8/10 Good

Ann, Swanton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast! Friendly staff! Didn’t realize it was a seasonal town but it was fine! Great little saloon close by for dinner! Didn’t like that the pool and hot tub were dirty. Very cute hotel! Would love to visit in the summer when everything is open!
Stayed 1 night in Jan 2024
Response from sam on 28 Jan 2024
Thank you for your review! I am happy to hear that staff was friendly and helpful. I am also glad that you enjoyed the saloon for dinner! We look forward to seeing you for any future stays!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
I will be staying here again
I will be staying here again. Great value place to stay.
Stayed 1 night in Jan 2024
Response from Management on 24 Jan 2024
Thank you for the review!

2/10 Terrible

Abigail

Disliked: Staff & service
Don’t book through hotels.com
Driving cross country and needed a place to stay with my dog. A couple hours before needing to stop I filtered for hotels that allow dogs and this was the only one in town to show up so i booked it without thinking much more about it. About an hour later we show up and there are signs all in the lobby stating “no pets”. This is a hotels.com issue but the hotel was really unhelpful even tho i had just booked the room an hour before they would not refund me and told me to take it up with hotels.com….which i tried to do and all they could tell me was that the hotel is actually not pet friendly, sorry. When i go to do the same search to prove my issue, the hotel was still showing up, but in the fine print said “this hotel may not fit all of your requests” which i had clearly not seen, had to drive an extra 1.5 hours after a 15 hour day and pay for two hotels in one night.
Stayed 1 night in Dec 2023
Response from Management on 8 Jan 2024
Hello Abigail,You were never charged for this reservation. Our hotel has always been no pets allowed. The evening that you arrived I happened to be the clerk who was working and offered you hotel suggestions that allowed pets and were only 30 miles away. I guess I am not sure why you chose to drive further for accomodations. I am sorry you felt like you were misinformed by the third party you booked from. I assure you if you had reserved with us directly or on our Brand website you would have seen our policy stated clearly.Sincerely,Gina BridgerGeneral Manager

10/10 Excellent

Lee

Stayed 2 nights in Sep 2023
Response from sam on 8 Jan 2024
Thank you for your review!

10/10 Excellent

Kevin, Bemidji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 20 Dec 2023
Thank you for the review!

6/10 Okay

DiAnn

Stayed 1 night in Nov 2023
Response from Management on 16 Dec 2023
Thank you for the review!

10/10 Excellent

RYAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 4 nights in Nov 2023
Response from Management on 15 Dec 2023
Thank you for the review!