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Terra Biohotel

3.5 star property
Travelers find attentive service and comfort at this peaceful retreat in Poblado Park, with full breakfast before exploring nearby Botero Plaza's famous sculptures

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Terra Biohotel offers a quiet escape in Poblado Park with amenities like dry cleaning and 24/7 front desk service. Guests value the in-room WiFi, full breakfast, and convenient bar and restaurant. Visitors consistently praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

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About this property

Terra Biohotel

  • Hotel near Plaza Mayor Convention Center
  • Located close to Botero Plaza and Poblado Park, Terra Biohotel provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Full breakfast (surcharge), tour/ticket information and a front desk safe
    • A 24-hour front desk, smoke-free property and 1 meeting room
    • Luggage storage, a water dispenser and multilingual staff
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All guest rooms at Terra Biohotel include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 40-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately COP 53550 to 70200 for adults and COP 53550 to 70200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Terra Biohotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Terra Biohotel?

This property doesn't offer parking.

What time is check-in at Terra Biohotel?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Terra Biohotel?

Checkout is at noon.

Where is Terra Biohotel located?

Located in Laureles - Estadio, this hotel is 0.4 mi (0.7 km) from Plaza Mayor Convention Center, and within 3 mi (5 km) of Botero Plaza and Medellin Botanical Garden. Poblado Park and Medellín Clinic - El Poblado are also within 6 mi (10 km). Exposiciones Station is 16 minutes by foot and Suramericana Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 329 out of 466 reviews
Rating 8 - Good. 90 out of 466 reviews
Rating 6 - Okay. 22 out of 466 reviews
Rating 4 - Poor. 9 out of 466 reviews
Rating 2 - Terrible. 16 out of 466 reviews

Reviews

Verified

10/10 Excellent

leonardo

Liked: Cleanliness, amenities, property conditions & facilities
GREAT HOTAL, FRIENDLY STAFF
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly staff (although they spoke very little english) comfortable beds. The only complaint was the fake bird chirping sounds that went on 24/7
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

SHANNON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay great staff and the food was great
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Had a room with no view. But it had a nice amount of space and comfortable bed
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chidindu

Came here for my birthday and was immediately drawn in by the greenery, the hotel is more beautiful in person. The staff here are incredibly kind and will give great recommendations for places to go to in the city! Our rooms were refreshed everyday and housekeeping even arranged our shoes and clothes which was very kind of them. Views from our balcony room peered out towards the mountainside, and it was truly beautiful to witness every morning, rain or shine. When I come back to Medellín I’ll be booking here again!
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Carlos

Liked: Cleanliness
Quiet location
Stayed 9 nights in Jun 2025
Verified

8/10 Good

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice. The staff is friendly and ready to serve. My only complaint was the mattress very uncomfortable. Please invest in proper bedding. Your guests will love it. It’s a win win.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, the personnel was excellent, also good dining facilities.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
Room was good with AC. Staff was corteous
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at hotel very friendly and helpful
Stayed 1 night in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stay there because of the location, but the staff is great and the bed was comfortable
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended this Hotel!! Located in a safe area with restaurants, coffee shops and mall nearby
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel in a great little quiet neighborhood with a friendly and bilingual staff. It's a short walk to the mall, restaurants and bars. Would definitely stay here again.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and the staff are very friendly and take time and consideration of all it’s guest
Stayed 10 nights in Aug 2024
Verified

8/10 Good

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room with a comfortable bed. The hotel needs a better hot water system for showers
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Israel

Friendly staff
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, quiet, safe,staff was very friendly. Hotel is pretty ,the rooms are very comfortable, with great city views. I would definitely stay here again.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Aneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience here. Workers are very helpful and knowledgeable. The food was excellent. I’d definitely recommend ‼️‼️
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. The breakfast was excellent. The hotel is clean and in a great location.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very nice hotel. Centralized, close everything. Good neighborhood.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for my personal business in town
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Stephany

Liked: Amenities
Staff was incredibly nice! Great service will definitely be coming back
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Gloria E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is amazing. Highly recommend the room with balcony. Is located in a great area.
Stayed 8 nights in Jun 2024