Close to Santafé Mall, Hotel Santa Ana provides dry cleaning/laundry services, a restaurant and a snack bar/deli. Stay connected with free in-room WiFi.
Located in El Poblado, a neighbourhood in Medellín, Hotel Santa Ana is near a metro station. Santafé Mall and El Tesoro Shopping Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Río Sur Shopping Center and Santa Fe Zoological Park are also worth visiting. Visit our Medellín travel guide
Take advantage of dry cleaning/laundry services, a restaurant and a snack bar/deli at Hotel Santa Ana. Stay connected with free in-room WiFi.
Other perks at this aparthotel include:
Cooked-to-order breakfast (surcharge), luggage storage and local meal delivery service
A lift, concierge services and a vending machine
Coworking spaces, a 24-hour front desk and tour/ticket information
Room features
All 56 individually furnished rooms offer comforts such as premium bedding and air conditioning, as well as amenities such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
45-inch Smart TVs with digital channels
Separate sitting areas, kitchenettes and full-sized fridge/freezers
All-inclusive details
All-inclusive room rates at Hotel Santa Ana are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: COP 20,000 for adults and COP 20,000 for children
A restaurant
Snack bar/deli
Bedrooms
Premium bedding
Select Comfort mattress
Bathroom
1 detached private bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Separate sitting area
Entertainment
45-inch Smart TV with digital channels
Laundry
Dry cleaning/laundry service
Work spaces
Coworking space
Comfort
Air conditioning
Pets
Pet friendly
Welcoming cats and dogs only
Pets stay free
Service animals exempt from fees
Deposit: COP 50,000 per stay
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
56 units
Housekeeping (on request)
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: from approximately COP 20000 for adults and from COP 20000 for children
Pet deposit: COP 50000 per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 11919
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Frequently asked questions
Is Hotel Santa Ana pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of COP 50000 per stay. Service animals are exempt from fees.
How much does it cost to stay at Hotel Santa Ana?
As of 24 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Ana on 31 Aug 2026 start from ₹4,930, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Santa Ana?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hotel Santa Ana?
Checkout is at 11:00 AM.
Are there all-inclusive benefits at Hotel Santa Ana?
Some rate plans available at this property are all-inclusive.
Where is Hotel Santa Ana located?
Located in El Poblado, this aparthotel is within a 15-minute walk of EAFIT University and Santafé Mall. La Frontera Park and Oviedo Shopping Center are also within 15 minutes. Ayura Station is 13 minutes by foot and Aguacatala Station is 14 minutes.
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