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Heiss Hotel By Jalo

4.0 star property
Hotel with an outdoor pool, a short walk to Poblado Park

Choose dates to view prices

Photo gallery for Heiss Hotel By Jalo

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Restaurant
Terrace/patio
Reception
Junior Suite | 1 bedroom, desk, soundproofing, free WiFi
Heiss Hotel sits in El Poblado's center, offering a quiet escape just steps from both Poblado and Lleras Parks. Guests can wander through the garden's greenery or catch up on work with in-room WiFi. The 24-hour front desk ensures travelers have support whenever they need it.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is ₹8,036
₹8,036 total
30 Oct - 31 Oct

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, desk, soundproofing, free WiFi

Standard Room

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 172 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony | 1 bedroom, desk, soundproofing, free WiFi

Standard Room, Balcony

8.4 out of 10
Very good
(31 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, soundproofing, free WiFi

Junior Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km
  • Santafé Mall - 2 min drive - 2.5 km

Getting around

  • Poblado Station - 10 min walk
  • Medellín (MDE-José María Córdova Intl.) - 36 min drive

Restaurants

  • ‪General Cafe Bar - ‬2 min walk
  • ‪Clemente Café Y Flores - ‬2 min walk
  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬3 min walk
  • ‪Malevo Restaurante - ‬3 min walk

About this property

Heiss Hotel By Jalo

Upscale hotel near Poblado Park
Lleras Park is located near Heiss Hotel By Jalo, which provides a swim-up bar, a poolside bar and a garden. Free in-room WiFi, with a speed of 25+ Mbps, and a gym are available to all guests.
Other perks include:
  • An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), a 24-hour front desk and smoke-free property
  • A lift
Room features
All 176 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

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Hashtag 98 Hotel By Jalo

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,445 reviews
The price is ₹8,113
₹8,113 total
3 Nov - 4 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 45,000 for adults and COP 45,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 45000 for adults and from COP 45000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 210165

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Does Heiss Hotel By Jalo have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Heiss Hotel By Jalo?

As of 9 Oct 2025, prices found for a 1-night stay for 2 adults at Heiss Hotel By Jalo on 30 Oct 2025 start from ₹8,035.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heiss Hotel By Jalo pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 200000 per accommodation, per stay.

How much is parking at Heiss Hotel By Jalo?

Heiss Hotel By Jalo doesn't offer parking.

What time is check-in at Heiss Hotel By Jalo?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Heiss Hotel By Jalo?

Checkout is at noon.

Where is Heiss Hotel By Jalo located?

Located in El Poblado, this hotel is within a 10-minute walk of Monterrey Comercial Mall and Poblado Park. Lleras Park and Medellín Clinic - El Poblado are also within 1 mile (2 km). Poblado Station is 10 minutes by foot and Industriales Station is 25 minutes.

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Heiss Hotel By Jalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 630 out of 875 reviews
Rating 8 - Good. 142 out of 875 reviews
Rating 6 - Okay. 57 out of 875 reviews
Rating 4 - Poor. 20 out of 875 reviews
Rating 2 - Terrible. 26 out of 875 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay and lasts of place to eat
Stayed 3 nights in Aug 2025

10/10 Excellent

magnolia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Deybi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 7 nights in Aug 2025

10/10 Excellent

Lorianne Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff beautiful location near cafes
Stayed 7 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Girma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice , the rules are clear and super clean hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean rooms, loved the balcony. Great city views from the rooftop and pool was a great hangout area.
Stayed 7 nights in Oct 2025

10/10 Excellent

Madeline R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Just close to provenza and el Poblado! Highly recommend!!!
Stayed 4 nights in Oct 2025

8/10 Good

laszlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, would definitely stay there again.
Stayed 5 nights in Aug 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is awesome and super friendly
Stayed 5 nights in Sep 2025

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our second time staying here and we love it. The rooms are nice, we had one with a balcony and the view is amazing.
Stayed 5 nights in Sep 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impress with the hotel. The room was very cleaned. The staff was very friendly and willing to help throughout my stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice place and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the roof top and the two restaurants really nice and good food it is convenient located
Stayed 5 nights in Aug 2025

10/10 Excellent

Bijoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Oct 2025

10/10 Excellent

Kendel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, Great location
Stayed 5 nights in Jul 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & value. Very clean . Entire staff is extremely amiable & helpful. Highly recommed it
Stayed 3 nights in Sep 2025

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 2nd time at the hotel and we love it. The rooftop is so cool and the 2 restaurants downstairs are great. The location is perfect, you can walk around and take Uber easily.
Stayed 4 nights in Sep 2025

10/10 Excellent

cade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay very clean beautiful area
Stayed 4 nights in Jul 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The rooftop and rooms were great. Not the quietest but safe.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.....
Stayed 6 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yup, great place
Stayed 5 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve been in Colombia it’s super safe, friendly staff, beautiful pool
Stayed 6 nights in Jul 2025

10/10 Excellent

Madelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff during the breakfast made us like in home, Miguel very profesional and enthusiastic person, the others service was very good, room clean, security service very nice too
Breakfast time was supper with variety of food for everyone
The personal of service, very professional, Migue the waitre during the breakfast made us feel at home
The eco system around de hotel is very impressed, I loved
Stayed 6 nights in Aug 2025

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