Verified
4/10 Poor
JOSE
15 Jun 2026
Disliked: Amenities, property conditions & facilities
The staff was generally kind, but the property is in an area where businesses compete to be the noisiest. A bar 50 yards away runs all day, and a block away, the street is packed with loud bars. The noise carries into the room due to zero soundproofing. The hallway lights stay on all night, and the rooms do not have blackout curtains to block the glare. The property also keeps the first floor and balconies open all day. Once bars close, traffic starts, followed by noisy housekeepers dragging buckets and talking loudly. The bathroom lacked a soap or towel holder. There was only one broken soap holder with rusty screws. I used the shower frame to hang towels after cleaning it myself because it was dusty. The AC unit, TV, and door frames were splattered with leftover white paint. The wardrobe had a loose hinge, and the hotel has communication issues with housekeepers.Breakfast was disappointing; except for one day, it was cold, lacked napkins, and included an overly sweet drink. The restaurant sits right on the street with the doors wide open. Finally, this is a 5-story building with a bizarre layout forcing you to walk across the building just to reach the stairs for the next floor. The steps are uneven, which might be fine for younger guests, but could cause pain for an older person with a knee injury.
JOSE
Stayed 5 nights in Jun 2026