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Reviews of Casa Rosales Hotel

3.5 out of 5
Casa Rosales Hotel
32e27 Cra. 68, Medellín, Antioquia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 52 out of 69 reviews" "
Rating 8 - Good. 13 out of 69 reviews" "
Rating 6 - Okay. 1 out of 69 reviews" "
Rating 4 - Poor. 2 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Excellent food, staff, cleanliness location. Best hot water shower
Stayed 2 nights in Feb 2024

8/10 Good

james, Okotoks

Liked: Cleanliness, staff & service, property conditions & facilities
Classic Spanish design and excellent wood features
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

James

Stayed 3 nights in Nov 2023

10/10 Excellent

Myrna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE OPCIÓN
AMAZING COZY PLACE HIGHLY RECOMMEND! STAY HERE!!!
Stayed 6 nights in Sep 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money hotel
Good location with easy access to interesting places. The facilities are decent, clean and well maintained. Hotel personnel were nice and very helpful. Breakfast served has variety and always warm and decent.
Stayed 7 nights in Aug 2023

10/10 Excellent

Manuel Eduardo

Stayed 5 nights in Aug 2023

10/10 Excellent

Ladislao

Stayed 3 nights in Jul 2023

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
ME ENCANTA EL HOTEL PORQUE ES MUY FAMILIAR, LA ATENCION EXCELENTE, EL SERVICIO MUY BUENO.
Stayed 10 nights in Jul 2023

10/10 Excellent

leonard

Stayed 8 nights in Jun 2023

8/10 Good

Alexieyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno por el precio. El staff 24 horas y muy amables
Stayed 3 nights in May 2023

10/10 Excellent

Ramon M.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb staff !
Stayed 4 nights in May 2023

10/10 Excellent

Sandra Yasmin

Stayed 2 nights in May 2023

10/10 Excellent

Louis

Stayed 2 nights in Apr 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and good value
My stay at this hotel was great. Value for the money was fantastic, and all staff were very kind. I will definitely return when I have need.
Stayed 3 nights in Mar 2023

10/10 Excellent

Sehnaz

Stayed 2 nights in Mar 2023

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms , and good service!!
Stayed 7 nights in Feb 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Such a superb and accommodating staff. They were just wonderful. Home cooked breakfast was very good. Can't say enough good about them.
Stayed 7 nights in Feb 2023

10/10 Excellent

Angela

Stayed 3 nights in Jan 2023

2/10 Terrible

andres h

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es falso que tengan parquedero
Al parecer tienen uno o 2 Parqueaderos solamente, o tal vez ninguno. El hotel es una casa de barrio y desde afuera se ven las puertas de dos parqueaderos, pero no se si están habilitados o no. pero cuando llegas al hotel, te dicen que tenías que llamar a verificar la disponibilidad de los parqueaderos.
Stayed 3 nights in Jan 2023

10/10 Excellent

David, Woodridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super friendly and accommodating. Laundry service is $20,000 pesos for a bag $5. Value for the money is outstanding.

10/10 Excellent

Edward

Stayed 2 nights in Oct 2022

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. The staff were all very friendly and made my first visit to latin America so memorable. Carlos was wonderful and a real credit to the hotel. His English was good, and his willingness and patience to suffer my Spanish was appreciated! The hotel is in a quiet location and whilst the immediate area around it could be described as lacking in restaurants etc., with uber rides being so cheap, that didnt matter. The rooms were large and whilst simply furnished were comfortable. When travelling I prefer to not pay for facilities I wont use, and so the Casa Rosales was perfect for me. I am already planning a return trip to Medellin and would have no hesitation in staying here again.
Stayed 16 nights in Aug 2022

10/10 Excellent

Cucubano

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, is safe, walkable, cozy atmosphere, staff is friendly… love this place… my room view was espectacular! NOTE: no ac in any of the units, however with the windows open and the fan on I didn’t need it, its gets cools at night(I visit during the last week of August)
Stayed 4 nights in Aug 2022

10/10 Excellent

robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and comfortable for our big family. We didn’t like that there was no AC in our room and it was very HOT since it was the top floor; the fans were not enough. Everybody was SOOO nice there, great service, and the breakfast was delicious. Will definitely come back.
Stayed 3 nights in Aug 2022
Response from casa rosales on 24 Aug 2022
agradecemos sus comentarios. buen dia.

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Rosales is my choice.
This is our 4th stay at Rosales. Very clean and comortable. Quiet, safe neighborhood. Convenient to Mall shopping and Good food court. Manager and staff agreeable and very helpful to guests. Breakfast served very nice a simple, tasty deysayuno. When i visit Medellin...Casa Rosales is home.
Stayed 9 nights in Jul 2022
Response from casa rosales. on 24 Aug 2022
agradecemos sus comentarios , buen dia.

10/10 Excellent

Jacob

Stayed 6 nights in Jul 2022
Response from casa rosales on 24 Aug 2022
gracias a por sus comentarios, buen dia.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your Buck. All you need is in this property: free breakfast, safe neighborhood, awesome water pressure and temperature for the showers. Great fro short stays imo
Stayed 6 nights in May 2022
Response from E on 14 Jun 2022
Gracias por su visita.

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet neighborhood and super hotel.
Totally comfortable. The management is excellent. Assisted me in obtaining necessary exit documents. Great neighborhood within walking distance of a mall and supermarket. This was my 3rd multiday stay at Rosales. Thank you for providing me a home away from home.
Stayed 7 nights in Mar 2022
Response from casa rosales. on 16 Apr 2022
gracias por sus comenterios

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff and Stay....
If I could give 10 stars, I would. The hotel is in a safe neighborhood and in a very private and quaint setting. The hotel is simply a gem and when you add Carlos the manager's kindness and professionalism this is the place you want to consider when coming to Medellín. Staff is wonderful, and the complimentary breakfast is just what you need to get you going. Thanks, Carlos, to you and your staff for making our trip to Medellín an enjoyable one. We will definitely be back. Marcus and Maria.
Stayed 5 nights in Feb 2022
Response from casa rosales. on 16 Apr 2022
agradecemos sus comentarios, amamos lo que hacemos y sus palabras nos ayudan a sostener nuestro proposito que nuestros huespedes esten comodos. buen dia

4/10 Poor

Priscilla

Liked: Cleanliness, staff & service
Disliked: Amenities
The property did not have good wifi and it just did not have that cozy feeling. Location not the best in terms of restaurant choices; however quiet. The staff was nice.
Stayed 3 nights in Dec 2021
Response from Casa Rosales on 25 Jan 2022
I am sorry for the issues you had, we have now added a wifi extender in that room, the wifi in the rest of the building has been checked and is strong. Thanks

10/10 Excellent

Donald, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh, how I love this quaint little neighborhood hotel in Belen located adjacent to the beautiful and peaceful Belen Park. It is a terrific location, close to everything you need, and it is quiet, clean, comfortable, fantastic and super friendly staff, and they even have a delicious breakfast! If you are not sure where to stay during in your visit to Medellin, you cannot go wrong with this place. I will definitely stay here again in the future. Thanks to Alejandro and all the other fine staff! You are the best! Sincerely.
Stayed 3 nights in Dec 2021
Response from Casa Rosales on 25 Jan 2022
Thanks

10/10 Excellent

Bernabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff fue muy amable y muy dispuesto, siempre limpia la habitación y áreas comunes. Agua caliente y abundante y muy buena señal de internet. Todo super agradable.
Stayed 3 nights in Nov 2021
Response from casa rosales hotel medellin on 2 Dec 2021
gracias por sus comentarios. de parte del equipo de casa rosales.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from casa rosales hotel medellin on 2 Dec 2021
gracias por sus comentarios

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service, excellent place to stay.
Stayed 1 night in Nov 2021
Response from casa rosales hotel medellin on 2 Dec 2021
thanks for your comments

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay with no regrets
Amazing. The hotel is located on a side street from the main road. Also located close-by is a supermarket, local bakeries, salons & restaurants. The staff is super friendly. The Front Office Manager Carlos who also doubles up as a receptionist goes above & beyond to make your stay as comfortable as possible. The hotel is also eco & pet friendly.
Stayed 3 nights in Nov 2021
Response from Casa Rosales on 13 Nov 2021
thank you

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Casa Rosales
It wasexcellent. A great location, great friendly helpful staff. Very, very clean. niceroom and nicebreakfast. Carlos was always most helpful.
Stayed 1 night in Nov 2021
Response from Casa Rosales on 13 Nov 2021
thank you

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Casa Rosales on 13 Nov 2021
gracias

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great zone
Stayed 2 nights in Oct 2021
Response from casarosales on 30 Oct 2021
we want to continue growing in our service to guests. thank you for your comment

10/10 Excellent

Diana

Stayed 1 night in Oct 2021
Response from casarosales on 7 Oct 2021
gracias por sus comentatarios , estos nos ayudan a valorar lo que hacemos y nos proyecta a seguir mejorando. buen dia

8/10 Good

Vance

Stayed 1 night in Sep 2021
Response from casarosales on 30 Sept 2021
gracias por sus comentarios , deseamos seguir siendo una grata experiencia de servicio. y su opinion nos ayuda a mejorar.

10/10 Excellent

leonard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Hotel
Nice little hotel. Fantastic staff. Location safe and 15 min walk to major mall and Exito Supermarket. Rooms very clean. Beds comfortable. Breakfast incuded...again, fantastic staff.
Stayed 6 nights in Jul 2021
Response from Casarosales on 21 Jul 2021
Muchas gracias estamos siempre a su servicio y queremos seguir mejorando en beneficio de nuestro clientes

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific home for my medellin trip
I loved Casa Rosales stay. The rooms were very suitable for a traveler...clean, cool and quiet. The staff were extremely helpful with some of the challenges due to Covid. I needed hard copies of documents. So very friendly. They were sensitive to my travel idiosyncrasies ..Two thumbs up!
Stayed 8 nights in May 2021
Response from CASA ROSALES HOTEL MEDELLIN on 6 Jun 2021
Thank you for your words, they allow us to continue doing our work with commitment and great vocation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here is incredible! They are extremely helpful and kind.
Stayed 3 nights in Mar 2021
Response from Casa Rosales on 5 Mar 2021
Thank you for your stay, we hope to welcome you back soon!

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
Es un hotel muy acogedor, el barrio es muy tranquilo y la atencion en el comedor, asi como en recepcion es excelente. Volveria 100%
Stayed 5 nights in Dec 2023

10/10 Excellent

Laura A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
cerca a laureles , donde hay buen comercio bares y restaurantes. recomendado, Enrique
Stayed 3 nights in May 2023

10/10 Excellent

María Sosa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el trato de todo el personal súper amables y está cerca de centro comercial y tiene fácil acceso en caso que se quiera transportar en rutas públicas
Stayed 4 nights in Sep 2023