Search Hotels Near McLean North Belknap, Boston

"Front desk female upon arrival was not too friendly. Pillows were very old. Parking was terrible. Ticket didn't work and we needed to call the parking attendant to let us out. Super inconvenient We were also given a room on the third floor which didn't feel good since it was near the conf rooms"

"Clean room nice staff good breakfast, pool was small but great "

"Someone opened my door in the middle of the night, and if the latch hadn’t been broken, it could have been a disaster. How could this happen unless the room key cards were the same! The elevator wasn’t working properly, so I had to carry my luggage up and down the stairs from the third floor, and the stairwell was extremely dirty. The window screen was broken, the window wouldn’t lock, and a foul odor was lingering in the corner of the room. It was the worst experience of my trip to Boston."

"Easy check in. "

"Everything was good. The pool looked nice. The staff was great. I did not have breakfast there. Rooms were clean a great little giveaway."

"Clean room and great location with parking"

"The breakfast was good"

"I made a reservation through hotels.com for 4 people to stay at this hotel for 2 nights. The room I booked was listed as a studio suite on hotels.com and clearly had two queen beds and a sofa bed in the picture on the booking website. When I arrived, I was placed in a room with one queen bed and one sofa bed. This size room does not accommodate our family. When I went back to the desk to request the room size we originally booked and paid for, the staff member insisted I would have to pay an additional $40 a night ($80 total). I contacted hotels.com 3 times trying to get support with this issue and received no help. I also spoke with 3 different staff members at the hotel and emailed the manager trying to get this unfair charge reversed, and no one was willing to do so. The customer service at this hotel was terrible, and given the negative experience with the staff I would absolutely not recommend staying here. "

"Excellent staff-friendly and accommodating. Room was nice with good water pressure. "