Hotel Riu Emerald Bay - All Inclusive

3.5 star property
Travelers find beachfront bliss at Witches Beach, where water park adventures and poolside relaxation meet ocean views and watersport thrills

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Hotel Riu Emerald Bay in Cerritos welcomes guests with all-inclusive comfort featuring a complimentary breakfast buffet and exciting water park access. Visitors enjoy the beachfront setting with sun loungers while Renova Spa offers rejuvenating massages and treatments.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
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About this property

Hotel Riu Emerald Bay - All Inclusive

  • All-inclusive family-friendly property located in Cerritos
  • Take advantage of a free breakfast buffet, free water park access and a nightclub at Hotel Riu Emerald Bay - All Inclusive. This property is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Indulge in a body wrap, a facial and a body treatment at Renova Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball and windsurfing. Free in-room WiFi is available to all guests, along with 2 swim-up bars and 2 poolside bars.
  • Additional perks include:
    • 5 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
    • Free self-parking
    • Limo/town car service, babysitting (surcharge) and a 24-hour front desk
    • Wedding services, massage treatment rooms and ATM/banking services
    • Guest reviews speak highly of the beach locale and helpful staff
  • Room features
  • All 1028 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and minibars. Guests reviews say good things about the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, free infant beds and ceiling fans

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All non-motorised water sports are included.

Land activities

    • Fitness facilities
    • Volleyball

Lessons/classes/games

  • Aerobics

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs
    • On-site live performances

Awards and affiliations

  • Eco-certified property
  • This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club or hot tub
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Riu Emerald Bay - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hotel Riu Emerald Bay - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Emerald Bay - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Emerald Bay - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Emerald Bay - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Emerald Bay - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include volleyball, aerobics classes and more.

Where is Hotel Riu Emerald Bay - All Inclusive located?

Nestled on the beach, this Cerritos property is within a 15-minute walk of Witches Beach and Mazagua Aquatic Park. Cerritos Beach and Marina Mazatlan Golf Course are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1264 out of 2266 reviews
Rating 8 - Good. 503 out of 2266 reviews
Rating 6 - Okay. 246 out of 2266 reviews
Rating 4 - Poor. 126 out of 2266 reviews
Rating 2 - Terrible. 127 out of 2266 reviews

Reviews

Verified

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and property was well kept.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort on the beach & excellent for families with children.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families. You never need to leave the resort for anything unless you're into more cultural events and activities.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Melanie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing the food was great staff always smiling had a great first time experience!
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Customer service was excellent! Food was good! Pool tiles need better up keeping. Had a great time!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Maria Sobeida

Liked: Cleanliness
Clean room staff was really helpful and nice the beach view was great.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of pool areas, staff friendly and helpful
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Different restaurants to eat and drink Great place
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service and experience! Will definitely visit again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, all the restrooms are clean at the property. Lots of food verity for everyone Will be planning on taking all my family on our next vacation.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Joanne

Beach view excellent Pool excellent
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Really good staff…
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Awesome beach. Staff was always cleaning and friendly.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Yilda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff! Rooms are cleaned everyday. Great food!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean facility, food variety and quality was top notch.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness
Pools were amazing, buffets and other restaurants were extraordinary. Our family size room was exactly what we needed for 6 people. Beach was clean, but busy with vendors, and mexican bands fighting for attention. The kids favourite part was the hourly Riu activities and the foam pool party! Overall very relaxing and enjoyable vacation and we cant wait to return!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Patricia Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes our room overlooked the beach and it was a beautiful view every morning and every evening
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Beach is beautiful, rooms are clean, staff are friendly
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was amazing! The staff was incredible! Beach was walked daily. The pools could use some repairs but so many to choose from. My chambermaid left my towel critters every day.
Stayed 7 nights in Apr 2026
Verified

6/10 Okay

Jacqueline

Food was not the best. Grounds were very clean.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Khadra

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff clean facilities and good food!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Gordon Trevor

Beautiful ocean view
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
The resort is very clean.The staff is amazing and the food was really good.I would definitely stay at RIU Emerald Bay again.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Cheryl Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Wonderful staff.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, children’s activity were a little confusing
Stayed 6 nights in Feb 2026