Hotel Carlo de Gante sits just outside the city, welcoming guests with its cozy firepit and pleasant terrace. Visitors connect using WiFi in common areas while taking advantage of the barbecue facilities and attentive concierge team ready to address their needs.
Reviews
7.67.6 out of 10
Good
Popular amenities
Pet-friendly
Parking included
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Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of MXN 200, per pet, per stay, plus a one-off cleaning fee of MXN 200 and a deposit of MXN 200 per stay
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child per adult, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Optional extras
Pet deposit: MXN 200 per stay
Pet fee: MXN 200 per pet, per stay plus a one-off MXN 200 cleaning fee
Towels available for a fee (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is Hotel Carlo de Gante pet-friendly?
Yes, this property allows cats and dogs (limit 1 total). There's a deposit of MXN 200 per stay and a fee of MXN 200 per pet, per stay. A cleaning fee of MXN 200 also applies. Some restrictions may apply, so please contact the property for more details.
How much is parking at Hotel Carlo de Gante?
Self-parking is free at this property.
What time is check-in at Hotel Carlo de Gante?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM.
What time is check-out at Hotel Carlo de Gante?
Checkout is at noon.
Where is Hotel Carlo de Gante located?
Located in the heart of Mazamitla, this hotel is steps away from Plaza Municipal Jose Parres Arias and Parroquia de San Cristóbal. La Zanja Municipal Park and El Salto Waterfall are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
9.0
Location
8.2
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 38 out of 119 reviews
10 - Excellent
38
Rating 8 - Good. 40 out of 119 reviews
8 - Good
40
Rating 6 - Okay. 22 out of 119 reviews
6 - Okay
22
Rating 4 - Poor. 6 out of 119 reviews
4 - Poor
6
Rating 2 - Terrible. 13 out of 119 reviews
2 - Terrible
13
Reviews
Verified
2/10 Terrible
Mario
23 Jan 2025
Service not great
No hot water they said it was hot water
Mario
Stayed 1 night in Jan 2025
Verified
2/10 Terrible
Leticia
28 Aug 2025
Disliked: Property conditions & facilities
We looked at it, but we did not stay at that property. I hope that we weren’t charge for it because the lady said that Expedia was not gonna charge. So I had to pay their in cash. But like I said at the end we didn’t stay because it was really dirty and nasty.
No nos respetaron la reservación tuve que buscar en ese momento otro lugar. Llame muchas veces desde 1 día antes para confirmar la reservación y no respondieron, ni llamadas o mensajes. Pésimo, no lo recomiendo.
Más atención al huésped ya que nunca encontrabas a nadie en recepción para pedir algún servicio que por nuestra parte el tanque del baño no tenía presión y no había quien nos diera al menos un bote para ponerle agua, los 3 días que estuvimos jamás hicieron el aseo de las áreas en común
Es un hotel modesto pero muy agradable mucha tranquilidad serca del centro el encargado es un sr. Muy amable servicial cuartos y baños limpios recomendado.
The hotel needs alot of updates, its extremely basic. The shower didn't have hot water and overflows. The hotel however, did the trick in providing warm bed to sleep, pet friendly, ample selection of food choices nearby and its close to church and shopping
Patricia
Stayed 1 night in Feb 2022
Verified
8/10 Good
Gustavo
25 Jan 2022
Liked: Cleanliness, room comfort
La estancia en general es agradable, lo único es el agua caliente que dura muy poco para bañarse
NO ME GUSTO NADA ... CUANDO LLUEVE SE METE LA AGUA, NO AVIA AGUA CALIENTE NO LIMPIARAN NI ANA SOLA VEZ,TODO LO M,ALO QUE PUEDES PENSAR EN UN MAL HOTEL..
Verified traveller
Stayed 2 nights in Jul 2021
Verified
10/10 Excellent
Verified traveller
28 Jul 2021
Liked: Cleanliness, staff & service
Necesitan renovar sus camas, los colchones están algo viejos
This place is nice for the price. However, there are a couple important factors that must be addressed. First, do not stay in the rooms that are adjacent to the road. There is a lot of traffic all night long, along with cars blasting their music. You will not get any sleep. Second, you need to run the shower for 15 minutes to get hot water. Otherwise the property overall was comfortable.