Search Hostels in Maya Biosphere Reserve

"Everything was great EXCEPT for the swimming pool. For whatever reason the pool was not cleaner or maintained. It was very dirty. The reason we were given was "not enough staff""

"Readily accommodated a room change that had not been available when I booked. Very kind staff."

"Loved it. Will definitely be back "

"Loved this hotel. Friendly staff and fantastic service"

"Beautiful hotel in a perfect location. Room was nice, mostly clean (except for a large spattering of hair on the shower wall) and comfortable. Staff was extremely courteous and helpful and that always makes my experience somewhere extra special. Only real complaint is that I could never get anything to eat at the hotel despite its website advertising breakfast. Oh well. Not a huge deal because the hotel is a stone’s throw from plenty of places to eat. I’d definitely return here."

"Clean rooms, AC worked and good location."

"Lovely staff, clean rooms, great food, nice pool. Overall a great property to stay at."

"Amazing place, great staff, monkeys by the pool. Would stay here again."

"Everything was good except my experiences with the restaurants. The one top, the staff were just talking with each other and they didn’t attend to me so I left after 10 minutes. I could understand if they were busy, but they were not. The restaurant below, I didn’t like the food. I tried twice and no I didn’t like it—my opinion only. Everything else was great. I hope the this was constructive. I took a picture of the staff persons standing around if you want me to send to you. "