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"The resort is building a new event center (metal construction), new pool bathrooms as well as remodeling rooms. All the constructions make it very unpleasant to stay around the pool and also the beach. The rooms that are not remodeled are very dated and overpriced! Due to the algae in the water it is not pleasant to swim in the water. The staff were friendly but not very competent! Avoid this resort if you want a quiet and peaceful vacation but even without the construction, we would not go back to this resort. "

"The resort is beautiful, everyone was very kind and very helpful. My only complaint is that I booked an ocean view room and they instead put me in a lagoon room. When I requested to have my room changed they said it would be an additional charge for an upgrade, although that is originally what I paid for was the ocean view room. "

"Wow - this place is AH-mazing! We simply had the best time at Naia. We stayed in the beach bungalows which were beautiful and spacious rooms - the bathrooms were perfectly laid out. I especially loved the covered patio on the from with a table and chairs so we could sit outside and play cards and have drinks. The property is well taken care of and the staff is always cleaning up the beach and making sure the place looks top notch. The staff is wonderful, remembering our names and favorite drinks - such nice people. We also did a couple's spa day which was the ultimate treat - what an unforgettable experience. Naia is a special place and we plan on returning again. Thank you to the incredible staff for making our trip and Naia perfect!"