Airport Hotels, Maun (MUB)

"Friendly, very comfortable"

"This was a quaint hotel that is very convenient to the airport. I stayed here for one night after arriving in Maun the day before going on a safari. The hotel was clean and quiet. The room was basic but clean. The TV was a little wonky (but I think it was my specific TV because the one in my parents' room was fine). I had chosen a regular room and it was comfortable enough for me. My parents' choose a river view room, but found when they arrived that the river was dry, so it was more or less just looking at a grassy area. The restaurant at the lodge was very good! It's an open air restaurant (with covered sections), so it is almost magical on a nice night. They had a fire pit lit and it was just a beautiful experience. I didn't go to the pool, but I looked at it and it seemed like a nice pool area."

"DO NOT BOOK THIS HOTEL THROUGH EXPEDIA!!!! The hotel exists but states they do not have a contract with Expedia. We showed up to our pre-paid booking confirmed by Expedia and the hotel told us that our booking didn’t exist due to not having an agreement with Expedia. The hotel was fully booked which left us out a lot of money, which the hotel also mentioned was not consistent with their rate which was multiple times lower than the noted rate through Expedia. Expedia did not refund us because they couldn’t get a hold of the facility. You would think that not being able to contact the property would suggest the fraud. No refund for us through Expedia. This is absolutely disappointing and we will not be using Expedia again for any form of travel. Stick to Bookings.com. "

"The staff was great and very helpful. The property was a bit shabby in places, but still very comfortable. Food was creative and good, needed a bit more effort to be excellent. "

"Bad condition, a lot of stuff was broken."