Cool Palace

2.5 star property
Guests start their day with a continental breakfast and receive assistance from multilingual staff before retreating to this peaceful smoke-free property

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Cool Palace sits in a central location, serving continental breakfast and offering an on-site restaurant. Travelers appreciate the in-room WiFi connection, convenient self parking option, and the security of having staff available at the 24-hour front desk.

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk
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About this property

Cool Palace

  • Property highlights
  • Cool Palace provides amenities, such as free continental breakfast and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • A TV in reception, a 24-hour front desk and multilingual staff
    • Smoke-free property
  • Room features
  • All guest rooms at Cool Palace offer perks, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and free bottled water.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and soap
    • Flat-screen TVs with satellite channels

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Alcohol is not served at this property

Frequently asked questions

Is Cool Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cool Palace?

Self-parking is free at this property.

What time is check-in at Cool Palace?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Cool Palace?

Checkout is at 10:00 AM.

Where is Cool Palace located?

This hotel is in Matuu.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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