3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
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Reviews of ANA Crowne Plaza Matsuyama, an IHG Hotel

3.5 out of 5
ANA Crowne Plaza Matsuyama, an IHG Hotel
3-2-1 Ichiban-cho, Matsuyama, Ehime-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 458 out of 974 reviews" "
Rating 8 - Good. 340 out of 974 reviews" "
Rating 6 - Okay. 120 out of 974 reviews" "
Rating 4 - Poor. 34 out of 974 reviews" "
Rating 2 - Terrible. 22 out of 974 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lovely staff,polite,hard working. Convenient to everything including the castle and great food. Wish parking was simple like Osaka with turntable and self parking but this is just a wish. Parking was cheaper outside then at hotel was expecting parking to be included in price otherwise would have parked at lot right behind goe cheaper. Maybe I missed that when reserving hotel that there was a charge.
Stayed 2 nights in May 2024

10/10 Excellent

Hamsa Shijas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice inside the city
Stayed 1 night in Apr 2024

4/10 Poor

Kim Moon, FEDERALWAY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Cleaning is bed condision
Stayed 4 nights in Apr 2024

8/10 Good

Yeung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location!
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent centrally located hotel convenient to everything I wanted to see including the spectacular Matsuyama Castle.
Stayed 1 night in Apr 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again if in town.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yukari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size for the price ans clean with great amenities. The staff at the front desk were polite and efficient. We got the plan with breakfast which was a very good deal at the room on the top floor with great views. We recommend this hotel very highly!
Stayed 1 night in Feb 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
They didn't supply pajamas, or a Onsen, but the breakfast was fabulous!
Stayed 2 nights in Feb 2024

8/10 Good

FUMIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Akira

Stayed 1 night in Feb 2024

10/10 Excellent

Toshimitsu

Stayed 1 night in Feb 2024

10/10 Excellent

AKIHIKO

Stayed 1 night in Feb 2024

2/10 Terrible

HWAL

Stayed 1 night in Feb 2024

8/10 Good

masami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful views, helpful staff, great location
A very handsome, comfortable hotel, close to the castle (views from the breakfast room of the park, if not the castle itself). A few steps to the local Dori and district, with eating and shopping galore. Excellent service, very helpful staff with good English. Would highly recommend for a stay in Matsuyama
Stayed 2 nights in Nov 2023

10/10 Excellent

Long Yi

Stayed 2 nights in Dec 2023

10/10 Excellent

Ichiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was smooth and easy. Staff were courteous and helpful. Room was clean and was serviced by housekeeping. Water bottle in the room was replaced daily which was a nice gesture. Shower included a tub and bathroom bad plenty of amenities such as toothbrush, bidet, and other items. Good water pressure and water temperature.
Stayed 2 nights in Nov 2023

10/10 Excellent

Chui Ying

Stayed 4 nights in Nov 2023

8/10 Good

Eugene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location, near tram stations, shopping area and across the Matsuyama Castle, average breakfast.
Stayed 3 nights in Oct 2023

8/10 Good

YOSUKE

Stayed 1 night in Oct 2023

8/10 Good

yoshitaka

Stayed 2 nights in Sep 2023

8/10 Good

SIMIN

Stayed 1 night in Sep 2023

10/10 Excellent

Shinjiro

Stayed 3 nights in Sep 2023

10/10 Excellent

Shinjiro

Stayed 3 nights in Sep 2023

10/10 Excellent

Hideyuki

Stayed 1 night in Sep 2023

8/10 Good

Mitsuru

Stayed 1 night in Sep 2023

10/10 Excellent

YASUNOBU

Stayed 1 night in Aug 2023

2/10 Terrible

HWAL

Stayed 2 nights in Aug 2023

8/10 Good

stan

Liked: Cleanliness, staff & service
No laundry was an issue for a traveler, meant having to cart laundry through the foyer and a 10 min walk to a laundromat
Stayed 2 nights in Aug 2023

10/10 Excellent

KAZUNORI

Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful. One man in particular went out of his way to find me a seat at they sky lounge even though it was full. Really great experience.
Stayed 2 nights in Aug 2023

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Leonard

Stayed 2 nights in Jun 2023

8/10 Good

Makoto

Stayed 1 night in Jun 2023

10/10 Excellent

Alfred

Stayed 2 nights in Jun 2023

10/10 Excellent

Yoshifumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい夜景
部屋からの眺めも良く素敵です!
Stayed 1 night in Jun 2023

8/10 Good

honda

Stayed 1 night in Jun 2023

10/10 Excellent

ICHIROU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

HWAL

Stayed 1 night in Jun 2023

8/10 Good

YOSHIKAZU

Stayed 1 night in May 2023

10/10 Excellent

andrew

Stayed 1 night in May 2023

10/10 Excellent

Hideharu

Stayed 1 night in May 2023

4/10 Poor

tsunghan

Stayed 1 night in May 2023

6/10 Okay

KENJI

Stayed 1 night in May 2023

6/10 Okay

HIROYUKI

Stayed 2 nights in Apr 2023

10/10 Excellent

HIROSHI

Stayed 1 night in Apr 2023

6/10 Okay

tetsuya

Stayed 1 night in Apr 2023

8/10 Good

MASAYUKI

Stayed 1 night in Mar 2023

10/10 Excellent

Christy, Stone Mtn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to transportation lines, historic sites, gardens and affordable food options. The free breakfast offers an abundant variety for all palettes and a stunning view of Matsuyama castle and a historic French home. The two on-site restaurants are pricey, but the food is delicious and cheaper eateries are nearby.
Stayed 1 night in Apr 2023