Matsue Universalhotel

3.0 star property
Travelers appreciate the essential comforts at this practical hotel: hearty breakfast options, convenient laundry facilities, and reliable WiFi access

Choose dates to view prices

Matsue Universalhotel makes travel easier with essentials like a breakfast buffet to start your day. Enjoy meals at the on-site restaurant and get help anytime from the 24-hour front desk. Stay connected with public area WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is ₹3,459
₹3,835 total
31 May - 1 Jun

Room options

Available filters for rooms
Showing 49 of 49 rooms

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 3 Single Sofa Beds
  • Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Twin Bed Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Triple Non Smoking

  • Sleeps 3
  • Free Wi-Fi

Double Room -Smoking

  • Sleeps 2
  • Free Wi-Fi

Double Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Single Room Non Smoking

  • Sleeps 1
  • Free Wi-Fi

Triple -Smoking

  • Sleeps 3
  • Free Wi-Fi

Twin Bed Room-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Single Room Smoking

  • Sleeps 1
  • Free Wi-Fi
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About the area

Matsue is home to Matsue Universalhotel . The area's natural beauty can be seen at Lake Shinji and Chidori Minami Park, while Shimane Prefectural Art Museum and Shimane Art Museum are cultural highlights. Matsue English Garden and Matsue Vogel Park are also worth visiting. Visit our Matsue travel guide
Map
471 Asahimachi, Matsue, Shimane, 690-0003

What's nearby

  • Lake Shinji
    Lake Shinji
    11 min walk - 0.9 km
  • Matsue_Shimane Art Museum_6222993_1
    Shimane Art Museum
    12 min walk - 1.1 km
  • 0_208951750
    Matsue Castle
    3 min drive - 2.5 km
  • Shimane Prefectural Art Museum
    11 min walk - 1.0 km
  • Shinjiko Ohashi Bridge
    15 min walk - 1.3 km

Getting around

  • Matsue Station
    7 min walk
  • Izumo (IZO)
    33 min drive

Restaurants

  • Starbucks
    7 min walk
  • 出雲そば たたらや
    7 min walk
  • ドトールコーヒーショップ
    7 min walk
  • 奥出雲そば処 一福 松江駅前テルサ店
    7 min walk
  • 根っこ
    2 min walk

About this property

Matsue Universalhotel

Hotel near Tamatsukuri Hot Spring
Consider a stay at Matsue Universalhotel and take advantage of a free breakfast buffet, laundry facilities and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk and a vending machine
Room features
All 316 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

Is Matsue Universalhotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Matsue Universalhotel ?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on 31 May 2026 start from ₹3,459, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Matsue Universalhotel ?

Checkout is at 10:00 AM.

Where is Matsue Universalhotel located?

Situated in Matsue, this hotel is within a 10-minute walk of Mefu Shrine, Shirakata Tenman-gu Shrine and Ryusyouji Temple. Shimane Prefectural Art Museum and Shimane Art Museum are also within 15 minutes. Matsue Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Matsue Universalhotel Reviews

6.8

5.8

Cleanliness

6.0

Amenities

7.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 79 out of 448 reviews
Rating 8 - Good. 138 out of 448 reviews
Rating 6 - Okay. 145 out of 448 reviews
Rating 4 - Poor. 53 out of 448 reviews
Rating 2 - Terrible. 33 out of 448 reviews

Reviews

Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Staff & service
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
It was a nice hotel. We had no problem with the cleanliness or the service. The room was comfortable and the free dinner was nice to have. Recommended.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Duke

Liked: Amenities, property conditions & facilities
Could be cleaner a bit but it was fine
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mohammadreza

Liked: Cleanliness, staff & service, amenities
I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Yasuyuki

It is so so
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Seisho

Liked: Staff & service
Disliked: Cleanliness
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Yuji

Disliked: Cleanliness, staff & service, property conditions & facilities
low cost but ….
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

miho

Liked: Cleanliness, staff & service, amenities
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.
Stayed 1 night in Sep 2025
Verified

8/10 Good

正浩

Liked: Staff & service
Disliked: Property conditions & facilities
大浴場を行なっていないのは残念でしたが、立地条件、食事、値段、全てにおいて満足です。
Stayed 1 night in Apr 2026
Verified

4/10 Poor

KAZUTOSHI

Disliked: Cleanliness, amenities, property conditions & facilities
宿泊費相当の施設、サービスでした。
Stayed 2 nights in Apr 2026
Verified

8/10 Good

YOSHIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食、朝食付きはよかった。
Stayed 1 night in Apr 2026
Verified

8/10 Good

NORIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
駅近で交通の便が良かった。
Stayed 1 night in Apr 2026
Verified

8/10 Good

Yoshihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近くてリーズナブルな価格
Stayed 1 night in Apr 2026
Verified

8/10 Good

ゆきこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜遅くのチェックインにも快く対応していただき感謝でした。お値段も安いのに朝食も満足いくもので機会があればまた利用させていただきたいと思いました。
Stayed 1 night in Apr 2026
Verified

8/10 Good

Hirofumi

Liked: Cleanliness, staff & service, property conditions & facilities
室内の設備が古めのは否めない。そこを妥協できるなら、朝夕食込の料金は安いし、駅から徒歩1分程度の好立地であるメリットは高い。 朝夕食の内容は豪華とは言えないが、品数多く費用を浮かせたい人にはよい。
Stayed 1 night in Apr 2026
Verified

6/10 Okay

あさみ

Liked: Staff & service
年季が入っている感は否めないが、リーズナブルな価格で夕食、朝食付きで宿泊できたのはありがたかった。
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Liked: Staff & service
前のパーキング🅿️タワーですぐ真っ暗で参った…ベランダはカットされて、15階の大浴場は事情で使えず、非常口のドアは付着して開けるのに苦労した。 価格はとてもリーズナブルだけど、旅行では辛いかな〜
Stayed 1 night in Apr 2026
Verified

6/10 Okay

SACHIKO

駐車場がいっぱいだったので近隣にとめることになった、案内が雑だった。
Stayed 1 night in Apr 2026
Verified

8/10 Good

明浩

Liked: Cleanliness, staff & service, amenities
駅にも近く チェックインの30分前に到着したが チェックインさせてくれました
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Yukako

可も無く不可もなくと言ったホテルです。安いうえに、駅前という立地の良さで、あらゆる意味で十分なホテルではないかと思います。温泉でゆったりを期待している場合はほかのホテルが良いですが、観光メインで泊まれればよいなら十分です。
Stayed 1 night in Apr 2026
Verified

8/10 Good

タケノリ

Liked: Staff & service
Disliked: Cleanliness
あの値段であれば素晴らしい
Stayed 1 night in Mar 2026
Verified

8/10 Good

くみ

Liked: Cleanliness, staff & service, amenities
良い 夜ごはんは美味しい
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

RIKA

広くて使いやすかった
Stayed 1 night in Mar 2026
Verified

8/10 Good

Liked: Staff & service, amenities
駐車は
Stayed 1 night in Mar 2026