Lobby

Reviews of Matsue Excel Hotel Tokyu

4 out of 5
Matsue Excel Hotel Tokyu
590 Asahimachi, Matsue, Shimane

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 543 reviews" "
Rating 8 - Good. 192 out of 543 reviews" "
Rating 6 - Okay. 64 out of 543 reviews" "
Rating 4 - Poor. 13 out of 543 reviews" "
Rating 2 - Terrible. 9 out of 543 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hidemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are nice and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located across the street from the train station. Hotel room is clean with a large bed. Washroom is clean as well. All the amenities you can image can be gotten at the lobby. I enjoyed my stay in this quiet little town of Matsue.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location with reasonable price
Good location with reasonable price
Stayed 1 night in Dec 2023

10/10 Excellent

Yuka

Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

JUN

Stayed 1 night in Oct 2023

10/10 Excellent

Fumiko

Stayed 2 nights in Oct 2023

6/10 Okay

David

Liked: Cleanliness, amenities
Average 3 stars hotel,
Stayed 1 night in Oct 2023

2/10 Terrible

SUMIKO

Stayed 1 night in Sep 2023

10/10 Excellent

AYA

Stayed 5 nights in Sep 2023

8/10 Good

David Bernard Kim Seng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
All is well but wifi is unstable - hope to improve it.
Stayed 4 nights in Sep 2023

10/10 Excellent

Ming Soon Tristan

Stayed 4 nights in Sep 2023

8/10 Good

Mun Kin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not far from the train station as well as the river Bay Area.
Stayed 4 nights in Sep 2023

10/10 Excellent

Yat Fung

Stayed 4 nights in Aug 2023

10/10 Excellent

jungha

Stayed 2 nights in Aug 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Property was across the street from the Matsue transit hub which made it easy and convenient to most areas of the city
Stayed 2 nights in Jul 2023

10/10 Excellent

Judy

Stayed 2 nights in Jun 2023

10/10 Excellent

HIROMI

Stayed 1 night in Jun 2023

10/10 Excellent

Edde

Stayed 2 nights in May 2023

10/10 Excellent

Ryan

Stayed 1 night in May 2023

8/10 Good

Masayuki

Stayed 1 night in May 2023

10/10 Excellent

Ikurou

Stayed 1 night in May 2023

10/10 Excellent

yutaka

Stayed 1 night in Apr 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful despite my limited Japanese. Inexpensive place to sleep for the night. Keep in mind this is a love hotel on the outskirts of town. No restaurants near by.
Stayed 1 night in Mar 2023

10/10 Excellent

Jean

Stayed 1 night in Mar 2023

8/10 Good

TAKEBE

Stayed 1 night in Mar 2023

8/10 Good

MIYOKO

Stayed 1 night in Mar 2023

4/10 Poor

TOMOKO

Stayed 1 night in Mar 2023

8/10 Good

akio

Stayed 1 night in Mar 2023

10/10 Excellent

Keiko

Stayed 1 night in Mar 2023

10/10 Excellent

Midori

Stayed 1 night in Mar 2023

8/10 Good

YASUYA

Stayed 2 nights in Feb 2023

8/10 Good

RUMI

Stayed 1 night in Feb 2023

10/10 Excellent

ito

Stayed 2 nights in Feb 2023

6/10 Okay

NAOKI

Stayed 1 night in Feb 2023

10/10 Excellent

Fumiko

Stayed 1 night in Feb 2023

10/10 Excellent

RYO

Stayed 2 nights in Jan 2023

6/10 Okay

NAOKI

Stayed 1 night in Jan 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This appears to be the best choice among the several hotels near the Matsue train station. It’s across the street from the station and you can use an underground passageway to get to the hotel. The hotel has a large lobby, easy check in and well supplied rooms. It’s doubtful that the other hotels have such a good breakfast as the Matsue Excel. There’s a wide variety of well prepared Japanese and Western breakfast items to start your day.

10/10 Excellent

KEN

Stayed 1 night in Dec 2022

10/10 Excellent

AKIKO

Stayed 1 night in Dec 2022

6/10 Okay

Kiyonori

Stayed 1 night in Nov 2022

6/10 Okay

Miki

Travelled with family
朝食会場は満席でない(結構空いているのに)満席と看板が立っており待たされた。オムレツを頼みたかったがシェフがおらず頼めなかった。
Stayed 1 night in Nov 2022

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very close to Matsue Station...
Stayed 2 nights in Nov 2022

10/10 Excellent

Thomas, Minneapolis

Stayed 3 nights in Nov 2022

10/10 Excellent

Saori

Stayed 2 nights in Oct 2022

8/10 Good

KATSUHISA

Stayed 1 night in Oct 2022

10/10 Excellent

Atsuhiko

Stayed 1 night in Sep 2022

10/10 Excellent

NAO

Stayed 1 night in Sep 2022

10/10 Excellent

NORIYUKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022