Outdoor pool, pool loungers
Check availability

Reviews of Saletoga Sands Resorts

4 out of 5
Saletoga Sands Resorts
Main South Coast Road, Matatufu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 302 out of 473 reviews" "
Rating 8 - Good. 117 out of 473 reviews" "
Rating 6 - Okay. 40 out of 473 reviews" "
Rating 4 - Poor. 8 out of 473 reviews" "
Rating 2 - Terrible. 6 out of 473 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facitity is above average in its grooming and is very clean. The use of naked pictures on permament display in outdoor areas was ofensive to us and we felt a disrespect to the conservative and modest culture of the Samoan people on this island.
Stayed 2 nights in May 2024
Response from Gav on 25 May 2024
thanks Ray for your review , I'm please you comments that the resort was above average , thanks for that, so to the issue with Yuki Kihara exhibition , Yuki won the prestigious Venus art awards in Italy , Yuki is Samoan / Japenese artist based in NZ , her exhibition has been travelling the world at major art galleries in Itally , currently in Sydney and then off to london and to finish in Tahiti home of Paul Gauguin , her art exhibition have all had extensions due to the world wide demand and been vistited by nearly a million people in Italy over 600k in Sydney and expected many more in London and Tahiti , her works of art are recreations of Paul Gauguin the famous French artist of pacific cultural , people and scenes , Yukis interpretation of his works are all done with a combination of local models including fa'afafine from Samoa in the beautiful back drop of Samoa , Saletoga was selected to host the exhibition from june 1st to january 31st next year , Yuki's works on display are copies on all weather material which have to be destroyed at the end of the exhibition so only her for a while and not to be missed .The exhibition at Saletoga Sands Resort is attracting special guests from around the South Pacific including NZ and Austrailia ,the official opening by our DPM and leader of the opposition and members of parliment on the 1st of June to coincide with Samoas independence and later the Commomwealth Heads of State conference (CHOGM) attrackting over 4000 guests including the King Charles and Queen Camilla. Many VIP who will be visiting the art exhibition as part of their cultural tours planed on rest days. As for your cultural comment most Samoan families have a fa'afafini in their family , there is no exposure of womens brests or bottoms and only one art piece that has some bare flesh of the bottom of a male model , this piece of art and in mind of critic's was placed on a designation only pathway away from main pathways of the exhibition, but to be honest you would see more flesh than that in a Maori cultural show or around most swimming pools at resorts around the world including Samoa . This Art is all about Samoan culture and with the use of some fa'afafini models , as art lovers we are very proud of Yuki and her achievement worldwide . If anybody reading this review would like to check out her exhibition you can view Yuki's works by googling Paradise Camp in Samoa - Paradise Camp

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third visit to Saletoga, and we were in the same Villa we had been in the past, which is now looking and feeling tired. Beds were uncomfortable, and small repair jobs needed to be completed, broken fan face (still operational) broken soap shelf detail (still usable). Small detail, toilet roll not replaced on arrival. However clean towels, bedding and room, with air con and small fridge which is always welcome. Unfortunately there was a staff member Sanjay who did not give us the same service he was giving other white guests, which was disappointing. However at the Spa Sailau always gives a fantastic deep tissue massage - highly recommend. We stayed an additional night and were moved to an available Villa by the kids playground. A lovely space, which we enjoyed better. Saletoga has a special place in our hearts, the grounds and gardens are beautiful, with water refill stations, and the breakfast buffet delicious!
Stayed 1 night in Apr 2024

10/10 Excellent

Andy, Upper Hutt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Steven Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for relaxation
Stayed 7 nights in Apr 2024

6/10 Okay

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service
Positives and negatives. The rooms are great, resort setup is great, lovely beach front location. However, the service is not great, felt a burden. Towels were dirty, were difficult to get. Room cleans were brief. Food was hit or miss. We went at a very humid hot time and they are tight on the use of aircon. There is no aircon in the facilities, including the spa and gym, when we arrived our room was like a sauna and the aircon units hardly cool down your room. I would have liked to arrive to a cool room so I could start to adjust. There was no escape from the heat. I personally struggled with this but it might not bother others. If I had taken my kids (in particular the youngest), it would have been a struggle. Finally, a few months earlier, our flight got cancelled so we had to reduce our stay by one night. The resort refused to alter this. We did have a good time, but I wouldn’t return unless big changes were made, service, cleanliness and aircon.
Stayed 4 nights in Apr 2024

8/10 Good

Clare

Liked: Cleanliness, property conditions & facilities
Perfect place to switch off from the hustle & bustle of life
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service
Stayed 2 nights in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay
Stayed 8 nights in Apr 2024

10/10 Excellent

robert murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay. Beautiful resort and quiet. Beach is on your doorstep and food was great. Plenty of trips organised by resort and we had Tana as our driver who was very knowledgeable and told us plenty about the history of the area and country. Snorkelling was good and plenty of sea life in the coral. An excellent stay and would highly recommend it.
Stayed 7 nights in Apr 2024

6/10 Okay

Matt

Liked: Staff & service
Disliked: Property conditions & facilities
Remote and food options were limited or unavailable.
Stayed 7 nights in Apr 2024

8/10 Good

Jayce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff amazing and could not Have done better. Unfortunately I booked the place especially for the pool but the pool was not available due to maintenance. I have medical issue and needed to attend my aqua fitness exercises which I was unable to do.
Stayed 3 nights in Apr 2024

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Ruby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend staying here! Family friendly, spacious rooms that are cleaned daily & great service. Maybe a laundry room is required for guests to do their own washing to save paying an arm and a leg for laundry.
Stayed 3 nights in Apr 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Ali

Disliked: Staff & service
For the price charged for this resort I expected a cleaner and better maintained room. Ours was very dusty under and around the furnitures. There was a meter long crack across the sliding glass door that was dangerous and needed fixing, but was ignored when pointed out. The staff were nonchalant and not situation aware or helpful when needed. The food choices were limited. Some breakfast items, like the boiled eggs tasted stale as though from previous days. The beach corals were not very healthy. All in all, it was not value for money.
Stayed 2 nights in Apr 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Kelly, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at Saletoga. Owners were lovely, staff amazing. Our Villa was exceptional, we loved how clean n spacious it was n the outdoor shower awesome! Safe beach, handy swim up bar, yummy food. We’ll definitely be back. Thank you all so much for an awesome 7 days ❤️
Stayed 7 nights in Mar 2024

8/10 Good

Deirdre

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Lavigne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort out there for all ages. So accommodating and welcoming. The food that is served is always 10/10.
Stayed 1 night in Mar 2024

6/10 Okay

olivia

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Sant

Liked: Cleanliness, staff & service, property conditions & facilities
Great place loved it the people were nice ill miss the brother tonga bula
Stayed 4 nights in Feb 2024

2/10 Terrible

Beverley

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
My husband had valuables stollen from our private deck. The only people around were staff members maintaining the grounds. I do not recommend! Great way to ruin a perfectly nice place
Stayed 3 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything & Everyone Excellent Loved everything
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to paradise
Awesome tropical trip with lots of leisure and sightseeing. We were impressed with Saletoga Resort, great facilities, food was excellent with great choice, quality and reasonable pricing. They collected us from the airport, super easy and rental car options were available at the resort.
Stayed 7 nights in Jan 2024

10/10 Excellent

vendella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was Outstanding!
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel everything about it was good
Stayed 2 nights in Jan 2024

8/10 Good

Rodney

Liked: Property conditions & facilities
Good resort but needs some amenities in all rooms
We stayed here for two nights. The resort is perfectly nestled on the south end of Upolu, Samoa. There is a huge difference between the single rooms located on the "old" block and the newer villas spread throughout the property. It's clean but lacks simple things like phones in the rooms. This means every time you want to contact reception, you have to walk or call them from a locally procured SIM card. The staff are hospitable and kind. The food was good. I think we'll book the Villa for a better experience next time. It's definitely a place we'll visit again.
Stayed 2 nights in Jan 2024

8/10 Good

Mairead

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is pretty luxurious by Samoa standards. We were in the Matai fale - the Chief’s villa - which was just beautiful. It was right at the edge of the resort and very private. It was a spacious villa, very well appointed, with both indoor & outdoor bathroom spaces and a huge deck with our own outdoor dining set, as well as two sun loungers on our semi-private beach. There was a kettle and fridge and tv and and iron & ironing board. The beach and water were lovely - it is very calm and safe to swim, snorkel and kayak. Food options are not extensive but the food was pretty ok. The buffet breakfast was basic apart from the lovely fresh baked goods, but there were a la carte items too. My partner was injured and could not walk so spent most of his time in our room, reliant on room service. The room phone didnt work and I had to walk up to order each time. I was told my only other option was to get a local SIM card and call from my mobile phone. The staff were efficient enough but not hugely friendly or approachable. I found some of them quite offhand. We often observed one of the owners speaking harshly to staff. I wonder how they speak to their staff when nobody is around. NYE was a buffet dinner but we could not attend & there was no other food available which had not been explained. I was told it was the restaurant buffet or nothing. The head chef Nitesh kindly agreed to make something for us when he heard about my partner. I don’t think we would visit again.

10/10 Excellent

Curchin

Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Myrtha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing time at Saletoga Sands Resort. The view was breathtaking, and my children loved the chance to see the beautiful fish right next to the shore. They were also delighted watching the crabs scuttle between the rocks. A highlight for me was the theme dinner nights, adding a unique and enjoyable dimension to my stay, and the pricing was very reasonable. Saletoga Sands is a family-oriented resort. While there's a delightful splash pool and playground for children up to about 8 or 9 years old, most guests congregated around the separate swimming pool. The addition of ride toys for young children and a water slide into the ocean by the owners was a really nice touch. Even though I wasn't daring enough to go down the slide, I appreciated the creativity it brought to the property. The limited internet availability posed a challenge for my husband, but he didn't mind sitting in the lobby to stay connected, whereas I saw it as an opportunity to read a good book. Overall, Saletoga Sands Resort exceeded my expectations with its thoughtful amenities, family-friendly environment, and unique touches that made our stay truly memorable. I highly recommend this resort.
Stayed 2 nights in Dec 2023

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Faleasiu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beaches needed to be cleaner. Plastic wrappers floating in the water with massive sea weeds needed to be cleared so people can swim. The beauty of Saletoga Resort is credited to the : "well built" cottages and the well planned details of the land's layout. More than this, the staff are excellent, friendly and welcomed the tourists with joy. Thanks to "Salome", the manager and the Saletoga Resort Staff. The staff protrayed the true Spirit of Alofa in Samoa. Malo Lava.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay and amazing staff. Thank you!
Stayed 3 nights in Dec 2023

6/10 Okay

Peter

Travelled with family, Travelled with family and small children
Liked: Amenities

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
Lovely big room right on the beach. Lovely pool with pool bar. Limited restaurants We ddnt want to do the local dinner on Wednesday night and our only option was bar snacks. Staff friendly. Breakfast ok. Had a lovely stay
Stayed 4 nights in Nov 2023

10/10 Excellent

colleen

Stayed 4 nights in Nov 2023

6/10 Okay

Sarah B E

Stayed 2 nights in Nov 2023

6/10 Okay

Andrew Peter

Stayed 7 nights in Nov 2023

10/10 Excellent

S M

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Niki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! The grounds and the property are immaculately maintained. It’s run like a well oiled machine with super friendly staff who made dining with young children, hiring a rental car and changing rooms an absolute breeze. Thank you for our stay, we will be back!
Stayed 1 night in Nov 2023

10/10 Excellent

Dr Byron

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 6 days at Saletoga Resort and thoroughly enjoyed our time there. The rooms were clean and the staff wonderful. Even got to chat with the owners who were very friendly and live onsite. Our family of 19 had a blast and looking forward to returning again soon. Thank you Saletoga staff.
Stayed 4 nights in Nov 2023

8/10 Good

Sheree

Travelled with partner
Liked: Amenities
Villa was lovely and the grounds, needed more than one pool because it gets a bit crowded.
Stayed 6 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous family time at Saletoga Sands!
We had a great trip to Saletoga Sands! The resort is beautiful, had everything we needed, and was very relaxed. Highlights for kids (we had a toddler with us) were the pool, kids pool, playground, "sandpits" next to each restaurant, beach cove, trampoline, and lovely staff who made a big fuss of her. We stayed in a Deluxe family room which gave enough space for her portacot to be set up and the room had AC available to cool it down for her day naps. We rented a car for one of the days to head to the caves and the trench, othewise we just relaxed on-site and had the best time!
Stayed 5 nights in Oct 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely short beak - would recommend!
We enjoyed our short stay (3 days) The room (we had a small bungalow) was clean, spacious and well equipped. Staff were friendly and helpful. Food was generous and there was a good variety. Breakfast was buffet style and excellent. We enjoyed the pool but would have appreciated a handrail for access in/out, but the pool is lovely. The snorkelling was ok - not as good as elsewhere though but I think that is just that coastline. Would have appreciated more enforcement of the smoking/vaping areas - we don't smoke or vape and dont' enjoy it in the dining areas, bar or pool area. Overall a good stay and will will return.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saletoga sands was perfect everyone was very friendly, they remembered you one day to the next even down to room numbers. Thank you for making our stay special!
Stayed 6 nights in Oct 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Hi,the resort is well looked after and all the staff were always friendly and extremely helpful.
Stayed 7 nights in Oct 2023

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, well suited to families. Had a fantastic time.
Stayed 5 nights in Oct 2023

10/10 Excellent

Steven

Stayed 5 nights in Oct 2023

8/10 Good

Lene

Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent location on the coastline beach and all. Loved it.
Stayed 2 nights in Oct 2023