Mata Ayer Trip

We paid for a sea view room, however the music in the evening was very loud even with windows shut. We opted to downgrade the following day to a room at the back with jungle view, which was much better. The rooms are okay, basic and could do with a refresh. The pool area is okay, plenty of sunbeds available. The hotel overall was okay but felt more 3* than 4*.

Staff waa very welcoming and friendly. Very nice hotel and the room was very clean and comfortable. Overall will stay there again.

Great resort with great staff. My only issue was the temperature of the room and how dry the air was in my room. I also asked to book an airport transfer the day before, but the morning of they didn’t order it. So I had to resort to a Grab which turned out to be cheaper. Overall the staff was very friendly

Hotel is very nicely presented, buildings and pools look impressive although things seem a bit tired when you look in detail. Food was ok, but also missing the Malaysian restaurant all week so that was limiting. Breakfast buffet ok nothing amazing. On a plus so many loungers by the pool and beach. But one major problem, where we stayed on the resort there is a music venue over the road and it plays music all night Fridays and Saturdays, still music going at 9am! Could not sleep. Be warned, staff know about it but didn’t have any apology

Nice spacious room, good food and very friendly and accommodating staff. We loved our stay there!