Search Hotels with Laundry Service in Mashishing

"Your response is unacceptable. The Royal Hotel was closed for refurbishment at the time of my booking — a fact that should have been known to Hotels.com before confirming any reservations. It is embarrassing that such a booking was confirmed in the first place, and the stress caused is entirely due to your company’s failure to ensure the property was operational. I will be taking this matter up with my travel insurance provider and expect Hotels.com to review its internal processes to prevent this from happening to other customers."

"Everything was excellent"

"We enjoyed our stay at this property however there were a couple of issues. When we tried to check in, we were told they had no record of our reservation via Expedia, so confirm before you arrive. Luckily the manager was home and we were able to stay there because there were rooms available. The rooms were nicely decorated and there was a pretty garden. There was some construction in the neighbourhood which was a bit noisy until 9pm. overall great value for money and we enjoyed our stay. "