Search Hotels Near Mashamoquet Brook State Park, Pomfret

"This place is amazing! Beautiful property the hotels is immaculate inside and out. The beds are big and comfortable, it’s super clean and the staff was very pleasant. Love this place! "

"It goes without saying that the property is exquisite. The accommodations are phenomenal. The rooms are quiet, clean and comfortable. However, the one aspect of our stay that stood out repeatedly was the interaction with the staff. Unfortunately we can only give a 1-star review. When we checked in - the front desk kept answering the phone while we were trying to check in. It was very off-putting. When he finally did attend to us, it felt like his mind was someplace else because he kept repeating himself and talking with the other staff member. When we checked out, the front desk attendee did not ask whether we enjoyed our stay, if there were any problems, what room we were in, etc. It was a very hurried and non-personal experience. A word to management: a quick re-training for front staff in customer service and interaction might be in order. Other than that - the property speaks for itself. This property might benefit from self-check-in service. "

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"Customer service was great "

"Comfortable stay !"

"Was so grateful to have our room early as we had only a town night stay. Staff amazing, Many food choices. Comedy club was spur of the moment and was perfect! It was a perfect getaway! Thank you!"

"no working pool"

"The staff at this facility is very friendly."

"It’s nice and quiet also very clean well kept the staff is very nice I highly recommend it overall I’m happy "