Masapun Trip

Stayed 4 nights in a Palace Premium room, which was very clean and spacious. I also appreciate that it had a Keurig coffee machine (I think most rooms don’t have this.) The housekeeping staff was friendly and professional, and always replaced the amenities. My two favorite restaurants were Amalfi and Brasserie B. Can’t go wrong with either!

Like the hotel because it is relatively new. But, the restaurants are pricey. And, the hotel does not accept cash anywhere. And, they ask for tip in every purchase I make...

We stayed at Planet Hollywood for one night. Unfortunately, our first room had a strong mold/mildew smell, so we had to return to the front desk. The staff was friendly and helpful and quickly found us another room, but we did have to wait in line for about 25 minutes. The replacement room was much better, but it was disappointing that there wasn’t a coffee maker in the room. The only convenient option was the Starbucks in the lobby, where coffee was over $10. Overall, the location is great and the front desk staff handled the room issue well, but the initial room condition and lack of basic amenities like an in-room coffee maker kept this from being a better experience.