Search Hotels by Iberostar in Marsa Alam

"Excellent service, great quality and good environment, Recommended "

"The whole resort was spotless. All the staff was very friendly and helpful. Happened to witness a lifeguard in action and I was blown away by his speedy reaction. All food in the restaurants and pastries in the bars were of high quality and very fresh. The room was very comfortable and clean. "

"Visited 20 years ago. Hotel has expanded a lot since. Included drinks are local brands. Reef well protected with clear access and life guards present to keep "less informed" from damaging reef. Lifebelts moored at sea near reef in case a rest required. Dismal entertainment in evenings"

"It's a lovely hotel: very clean, very high standards of food and drinks, and very attentive staff in the beach, dining and social areas. However some of the reception staff were very unhelpful and made me feel uncomfortable at times. Particularly as I booked initially for 1 person - the room cost is the same for 1 and 2 but I thought to be a bit more eco friendly they could then leave fewer towels etc. When I tried to add a second person they refused and said it would be additional cost, even when I showed them their own website that the cost for 1 and 2 people was the same so I'd essentially already paid. It was only when I asked them to tell me how much it would cost that they finally agreed to add the person, and even then did not update the system properly so that when they arrived the next morning they had no record. I'd have expected much better service from such a luxury hotel, it just seemed like they were out to get more money even though they were already making more from me as a single guest. The stay was otherwise great but this really put a sour note on it"

"Beautiful property, clean,good food, great service. The manager Alaa always taking care of it's guests helping with any questions or service needed. Very kind and humble people throughout the whole resort. And the water and corals are amazing plenty of sea life yo enjoy snorkeling every day "

"Outstanding staff, excellent services and facilities. Very quiet. Very good quality of the food and huge variety. "

"Great location for snorkelling - house reef is in good condition. The reef is accessable from a hetty which is regulated by lifeguards who sign you in and out of the water for your safety as the water is generally quite rough. The reef inland is very shallow but great for novices and children to swim/snorkel safely. The hitel has activities throughout the day as well as evening entertainment. Food has variety for all dietry needs and is buffet style. Rooms are very clean, hotel offers other services for extra charge such as use of the spa. I had 5 sessions with Fatima who I would highly recommend! Overall, this hotel is as described."

"amazing. The staff is the highlight - always helpful and always cheerful. The house reef and lagoon are great (although the reef is clearly showing signs of climate change - far fewer fish and much less thriving corals). The massages are great. The gardens are outstanding. It's a real resort but not pretentious. I found it perfect. I extended my two-week stay for an extra two weeks! Very economical for the quality."

"Nice staff, very respectful and provide very good service "