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Reviews of Aurora Bay Resort Marsa Alam

4 out of 5
Aurora Bay Resort Marsa Alam
Jabal Al Rossas, Marsa Alam

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 39 reviews" "
Rating 8 - Good. 18 out of 39 reviews" "
Rating 6 - Okay. 8 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Hussien

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall rate is 9.5
Everything was fantastic tbh, i recommend that hotel for my friends.. i and my brothers had enjoyed by our condition there .. starting from the reception guy was friendly with us to the housekeeper was so clean and the food is very testy and the chifs are experts .. the only report is gonna be for the animation team and with specific one ( Samy ) was very uncooperative with us he was playing only no egptyian songs and when he sees us dancing with the egyptian song he fastly change the song but the other guys were cooperation .. another report for the bar guy ( Hesham he is fat a little and short) he is so semp i suggest reject him .. but overall rate is 9.5 / 10 i enjoyed and that wasn't my first accommodation there and will not being the last ♥️
Stayed 4 nights in Aug 2023
Response from Mohamed on 6 Sept 2023
Dear Mr. Hussien,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards,

8/10 Good

Mohamed

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Mehanni on 28 May 2023
Dear Mr.Mohamed,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards,

6/10 Okay

MOHAMED

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023
Response from Mehanni on 28 May 2023
Dear Mr.Mohamed,Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Resort Marsa Alam we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards.Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me.Warmest regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hotel is well organised & all staff are so kind, helpful & smiley, the 3 times buffet include many varieties with very good taste, thanks for chefs, really enjoyed the swimming pool with par includes many varieties of beverages & snakes, the gym hall is good & well facilitated, animation team doing a good job but they need to be more supported with other art team especially during evening like the belly dancer whom introducing the show only once weekly. but in general with my family we enjoyed our stay very much.
Stayed 6 nights in Aug 2021
Response from Mohamed Mehanni on 10 Jun 2023
Dear Sir,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards

4/10 Poor

Verified traveller

Business traveller
I'm so disappointed that tye hotel refuse to gave me a tax invoice with all the paid amount deducting 20% claiming they didn't receive from hotels.com, unfortunately no local call center for hotels.com or direct communication with them except for the auto reply which was not useful
Stayed 3 nights in Jul 2021
Response from Gamal on 2 Aug 2021
Dear Sir Thank you for taking the time to post your thoughts and concerns about your recent stay at Aurora Bay Resort Marsa Alam we greatly depend on our valuable guests feedback and welcome every opportunity to improve. I was concerned to read that your stay did not live up to your expectations and I am sorry you were disappointed, just we wanted to inform you we can not give an invoce becouse you didnt booked with us directly.

8/10 Good

Moses

Travelled with family
Liked: Staff & service
Needs Service Improvement!!
I was given an out of service room that had nothing in it, not even a tv in living room. No housekeeping service at all. I was promised a bathrobe and never got one!
Stayed 1 night in Jul 2021
Response from Gamal on 2 Aug 2021
Dear Sir Thank you for taking the time to post your thoughts and concerns about your recent stay at Aurora Bay Resort Marsa Alam we greatly depend on our valuable guests feedback and welcome every opportunity to improve. I was concerned to read that your stay did not live up to your expectations and I am sorry you were disappointed, just we wanted to inform you that we gave you free upgrade to family pool view room

6/10 Okay

Makarios

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2019
Response from Kareem on 11 Nov 2019
Dear guest, Thank you for taking the time to post your thoughts and concerns about your recent stay at Aurora Bay Resort Marsa Alam we greatly depend on our valuable guests feedback and welcome every opportunity to improve. I was concerned to read that your stay did not live up to your expectations and I am sorry you were disappointed. I can advise you however, that your review will be used to consider possible improvements needed and we hope you might give us the chance to show you what we have done. Warmest regards,

6/10 Okay

Sherihan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Kareem on 25 Jul 2019
Dear Guest Thanks for your valuable comments , and we are looking forward to have another chance with your coming vacation in order to have change this impression about the Hotel .

10/10 Excellent

mena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing Trip
This is my first time to visit marsa alam Beach at this resort it was unique we were swiming with fishes and coral reef is not only in water but also old dried large coral reef surround the beach services nice and comfort and special thanks for Mr.Tamer reception manager Food with good quality but need more options to be added in the menu. .
Stayed 4 nights in May 2019
Response from Kareem on 25 Jul 2019
Dear Guest Thanks for your valuable comments , and we are looking forward to have another chance with your coming vacation in order to have change this impression about the Hotel .

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Average Aurora Bay
Stayed for one night, Hotel was found tired looking with the grounds in need of repair, food was satisfactory, although you have to be quick the buffet/restaurant fills up fast so selection can be limited. Room was big and spacious, and found clean. Don't forget your towel card when checking out, this is a big issue for the Reception, they are very rude and could do with a little etiquette.
Stayed 1 night in Oct 2018
Response from Kareem on 26 Oct 2018
Dear guest, Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Marsa Alam .; we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Warmest regards,

4/10 Poor

Traveller, London

Disliked: Cleanliness, property conditions & facilities
Poor resort. Great location for snorkelling.
This hotel is in a perfect location for amazing and sheltered snorkelling on the bay but it is hard to overlook it's many flaws which could so easily fixed for it to become a hotel worthy of the 4* rating. My comments are the same as all the other detractors have noted for years about this hotel but the management don't seem to want to listen or improve - i.e. it is dated, needs refurbishment, the food and drink standards are terrible. The room I had was clean and well serviced but the shower area was not that clean at all. The food is repetitive and very tasteless and the majority of drinks are served warmish and all are in very small and cheap plastic cups. Cold beer and soft drinks should be a given really.......The beach is a short walk which is not an issue but the sun loungers and umbrellas all need some maintenance. If you are prepared to put up with a sub standard resort for the access to great snorkelling then this is for you.
Stayed 7 nights in Sep 2018
Response from kareem on 3 Oct 2018
Dear guest, Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Marsa Alam .; we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Warmest regards,

8/10 Good

Mohamed Talaat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice visit
All staff are friendly especially mahmoud, karim at reception gomaa at the restaurant and mohamed Elsh. At the pool
Stayed 4 nights in Aug 2018
Response from kareem on 1 Oct 2018
Dear guest, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Marsa Alam .and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards,

10/10 Excellent

Giada

Liked: Cleanliness, staff & service, property conditions & facilities
Vacanza perfetta! Struttura non proprio nuova ma staff eccellente e spiaggia favolosa!
Stayed 6 nights in Apr 2024

8/10 Good

hana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon Rapport qualité- prix. Les coraux du côté de la plage du centre de plongée sont fabuleux. La chambre est gigantesque.
Stayed 4 nights in Aug 2023
Response from Mohamed on 6 Sept 2023
Dear Ms.Hana,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards,

8/10 Good

hana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambres est tres grande avec un salon et un coin cuisine. Mais tres étonnant qu'il n'y aucun ustensiles. La télévision ne capte pas de chaines. Sinon , le rapport qualite prix est excellent. Les coraux sont abimés mais on y croise des tortues.
Stayed 1 night in Jul 2023
Response from Mohamed Mehanni on 5 Aug 2023
Dear Ms.Hana ,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards,

10/10 Excellent

Simona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villaggio posizionato su baia splendida. Barrierra coralliba accessibile dalla spiaggia e baia con tartarughe.
Stayed 14 nights in Jul 2023
Response from Mohamed Mehanni on 30 Jul 2023
Dear Ms. SimonaMany thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities
Estube SUPER,un cuarto magnifico,comodo, limpio! Nada deben mejorar,y muy bien organizado. (solo una cosa dira,menos aguados los jugos)gracias
Stayed 3 nights in Jun 2023
Response from Mohamed Mehanni on 23 Jul 2023
Dear Ms. YuliaMany thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

8/10 Good

Thoralf

Stayed 13 nights in May 2023
Response from Mohamed Mehanni on 23 Jul 2023
Dear Mr. Thoralf Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service
Struttura datata ma curata. Il mangiare c’è da accontentarsi , anche se quello che c’è è cucinato abbastanza bene . Animazione coinvolgente e mare stupendo . Con sabbia e barriera corallina
Stayed 7 nights in Apr 2023
Response from Mehanni on 28 May 2023
Dear Ms.Roberta,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards,

10/10 Excellent

Mohamed

Stayed 3 nights in Aug 2021
Response from Mohamed Mehanni on 10 Jun 2023
Dear Mr.Mohamed , Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards

8/10 Good

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق رائع يستحق التجربة اكثر من مرة
فندق جيد جدا والاكل رائع اتمني الافضل منهم دائما لان الفندق والموقع يستحق كنا اصدقاء استمتعنا كثيرا بالنسبة للبحر رائع مليان بالشعب المرجانية الجذابه بالوانها المختلفة والاسماك بمختلف انواعها هذه الزيارة الثالثه لهذا الفندق
Stayed 4 nights in Aug 2021
Response from Mohamed Mehanni on 10 Jun 2023
Dear Mr. Sameh,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021
Response from Gamal on 2 Aug 2021
Dear Mr. Mostafa Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La spiaggia ok Camere da ristrutturare Migliorare la cucina
Stayed 7 nights in Jan 2020
Response from Kareem on 26 Feb 2020
Dear guest, Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Resort Marsa Alam we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Warmest regards,

8/10 Good

Antonella, Italia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La posizione della struttura è ottima.. Soprattutto per quanto riguarda la spiaggia che essendo in una baia è molto riparata dal vento e ci si sta veramente bene e ci si può sempre bagnare perché il rife è a distanza... Il personale del servizio taxi che si trova all interno dell hotel è a dir poco spettacolare... Disponibile.. Cordiale.. Parla italiano e aiuta per ogni tipo di problema... L unica grande pecca dell hotel per noi italiani è il mangiare... Bisogna accontentarsi di riso e pane.... Un grande peccato perché altrimenti sarebbe tutto al top..
Stayed 7 nights in Dec 2019
Response from Kareem on 11 Jan 2020
Dear guest, Many thanks for your review; we are delighted to read that you had a great time at Aurora Bay Resort Marsa Alam and we do look forward to welcoming you back soon. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your stay with us even more enjoyable. Warmest regards

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2019
Response from Kareem on 11 Jan 2020
Dear guest, Many thanks for your review; we are delighted to read that you had a great time at Aurora Bay Resort Marsa Alam and we do look forward to welcoming you back soon. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your stay with us even more enjoyable. Warmest regards

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pulizia, cibo internazionale ma buono (la pasta era cotta abbastanza bene), personale educato e disponibile, animazione presente con adulti e soprattutto con i bambini. La baia, punto di forza del resort con coralli e pesci a portata di mano. Nel complesso consiglio vivamente di andare all'aurora Bay resort.
Stayed 7 nights in Dec 2019
Response from Kareem on 11 Jan 2020
Dear guest, Many thanks for your review; we are delighted to read that you had a great time at Aurora Bay Resort Marsa Alam and we do look forward to welcoming you back soon. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your stay with us even more enjoyable. Warmest regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura per qualità / prezo camere molto ampie bella la zona piscine spiaggia di terra battuta mare cristallino con fondo sabbioso bevande spesso servite a temperatura ambiente! cibo nella media con altri resort ( non sei in italia )
Stayed 7 nights in Nov 2019
Response from Aurora Bay Resort on 4 Dec 2019
Dear guest, Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Resort Marsa Alam we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Warmest regards

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Spiaggia bella con bellissima barriera corallina facilmente raggiungibile. Camere spaziose però sia le camere che il resort invece da ristrutturare
Stayed 7 nights in Nov 2019
Response from Kareem on 11 Jan 2020
Dear guest, Many thanks for your review; we are delighted to read that you had a great time at Aurora Bay Resort Marsa Alam and we do look forward to welcoming you back soon. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your stay with us even more enjoyable. Warmest regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cosa migliore è sicuramente il personale, molto gentile, disponibile e simpatico, sia del resor sia delle associazoni che ci lavorano all'interno ( Easyway taxi e Duck Superior). Le cose che, a mio avviso, hanno bisogno di più cura sono l'animazione e la varietà del cibo.
Stayed 7 nights in Nov 2019
Response from Kareem on 24 Nov 2019
Dear guest, Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Resort Marsa Alam we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Warmest regards,

10/10 Excellent

GianLuca&Nadia, Italia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacanza perfetta Grazie mille a tutti , reception sempre molto gentili ,SPA bravissimi e simpatici in particolare Bruno , Spiaggia sempre pulita e sempre disponibili a qualsiasi richiesta , Bar e Ristorante le bevande andrebbero un pochino più fredde , il mangiare buono , siamo in Egitto non a casa !! camerieri simpatici e professionali .Camera pulita tutti i giorni, con una mancia si ha un attenzione maggiore , acqua in bottiglia in camera. Ringraziamo in particolare modo Mohamed che ci ha organizzato la vacanza , dal arrivo in aeroporto a spiaggia Abudabab ,Luxor spettacolare , Grazie a Moji guida in lingua italiana , grazie anche a Monti con Duck Superior per la bellissima escursione nella barriera corallina e tartarughe marine , poi abbiamo fatto escursione in quad con eagle safari bravi tutti. insomma consigliamo questa struttura Grazie !!!
Stayed 7 nights in Nov 2019
Response from Kareem on 19 Nov 2019
Dear guest, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto disponibile e gentile. Ottima organizzazione delle attività presso la struttura ed escursioni veramente piacevoli. Ritorneremo sicuramente!
Stayed 7 nights in Nov 2019
Response from Kareem on 19 Nov 2019
Dear guest, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards,

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Mancanza di interesse per i turisti , almeno nel nostro caso. Organizzazione quasi inesistente, non ti vengono incontro.... Almeno per le camera dove eravamo alloggiati trascurata e sporca ecc ecc. E mi fermo qui altrimenti dovrei contare le cose che non vanno.Sicuramente in questa struttura non ci metteremo piu' piede.
Stayed 7 nights in Oct 2019
Response from Kareem on 11 Nov 2019
Dear guest, Thank you for taking the time to post your thoughts and concerns about your recent stay at Aurora Bay Resort Marsa Alam we greatly depend on our valuable guests feedback and welcome every opportunity to improve. I was concerned to read that your stay did not live up to your expectations and I am sorry you were disappointed. I can advise you however, that your review will be used to consider possible improvements needed and we hope you might give us the chance to show you what we have done. Warmest regards,

8/10 Good

Verified traveller

Stayed 7 nights in Oct 2019
Response from Kareem on 11 Nov 2019
Dear guest, Thank you for taking the time to post your thoughts and concerns about your recent stay at Aurora Bay Resort Marsa Alam we greatly depend on our valuable guests feedback and welcome every opportunity to improve. I was concerned to read that your stay did not live up to your expectations and I am sorry you were disappointed. I can advise you however, that your review will be used to consider possible improvements needed and we hope you might give us the chance to show you what we have done. Warmest regards,

8/10 Good

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الاقامه جيده والغرفه جيده لمن يبحث عن الاستمتاع بالطبيعه والبحر والهدوء
Stayed 5 nights in Jun 2019
Response from Kareem on 25 Jul 2019
Dear Guest Thanks for your valuable comments , and we are looking forward to have another chance with your coming vacation in order to have change this impression about the Hotel .

6/10 Okay

wael

مرسى علم الخدعه الكبرى الغردقه وشرم الشيخ افضل
في البداية أحب أشكر كل العاملين في اورورا أو اورينتال باي على حسن الاستقبال والتعامل والبشاشة والاحترام اجراءات الاستقبال كانت سريعه وبمجرد الوصول وقبل ميعاد الاستلام التقليدي مع مشروب الترحيب الغرف جيده جدا وهي عبارة عن شقة من غرفة مغلقة بحمام وريسيبش كبير بمطبخ مفتوح ( غير مجهز بمعدات المطبخ ) و تراس المنتجع صف ثان من البحر وله شاطيء خاص في الجهة المقابلة على البحر للأسف على عكس تماما ما سمعت و قرأت من الريڤيوز على جمال الشاطيء وجمال الشعب والأسماك حقيقي ان مساحة الشعب كبيرة وهي بطول الخليج من الناحيتين ولكن للاسف باهته وليست فيها الوان زاهية والأسماك قليلة جدا وصغيرة وليست متنوعه وهذه كانت الصدمه الكبرى بالنسبة لي كمحب لمشاهده الشعب والأسماك فلا أنصح به نهائيا لمحبي الاسنوركلينج والتصوير المائي والاستمتاع بالشعب الملونة والأسماك الملونة المتنوعه وهي مشكلة عامة في مرسى علم اتصدمت بها بعد زيارتي لمعظم مناطق الغطس والاسنوركلينج المشهورة في مرسى علم ( الغردقة وشرم الشيخ لا يفوقهما منطقة في جمال الشعب والوانها الزاهية واسماكها المتنوعه والملونه ) المشكلة الثانية هي أن مياه الحمامات ليست مياه مكررة تكريرا جيدا فهي مالحه ولونها مصفر بعض الشيء وهي هي نفس المياه المستخدمه في مياه حمامات السباحة !!! والتي عرفت بعد ذلك أنها مشكلة عامة في مرسى علم على حد قولهم !! البسينات حوالي عدد ٦ بسين منهم واحد صغير دافيء لايوجد كاتل وشاي وقهوة في الغرفة السناكس متواضع الوجبات في المطعم الرئيسي غير متنوعة ولكن كافية و جيدة الطعم
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2018
Response from Mohamed Mehanni on 10 Jun 2023
Dear sir,Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Resort Marsa Alam and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable.Warmest regards

10/10 Excellent

Fabio, Lugano sviyyera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel resort, tranquillo con barrierra corralina
Tranquillo molto internazionale, si integra benissimo nelle vacanze in egitto, baia con barrierra corallina, senza onde. possibilità di tante attività extra, escursioni. è impossibile annoiarsi per chi vuole fare. ma ce anche tanta tranquillità per rilassarsi. Ideale per tutti i tipi di persone.
Stayed 8 nights in Sep 2018
Response from Kareem on 3 Oct 2018
Dear guest, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Bay Marsa Alam .and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards,

6/10 Okay

Marco

Liked: Room comfort
Non esaltante...
Rispetto ad altre strutture dell'area di Marsa Alam frequentate negli ultimi anni, questa è stata la peggiore. La cucina è particolarmente poco curata sia nella qualità che nella varietà: si sceglie cosa mangiare per esclusione, e resta poco: la solita pasta, il solito riso, il solito pollo, le solite patate. La pulizia delle stanze è accettabile ma non brillante. In bagno ci sono problemi di ritorno di cattivi odori e anche di acque di scarico del lavabo (rilevato anche da altri turisti in altre camere): ma il problema segnalato è stato risolto velocemente. In spiaggia capita che non ci siano lettini e/o materassini per tutti. Per 3 giorni l'acqua della doccia era solo tiepida: ma anche questo problema è stato risolto velocemente. La descrizione della camera prenotata indicava 2 bagni con doccia ma è stata assegnata una camera con 1 bagno: l'ho fatto notare ma non ho avuto riscontri. Il costo è davvero basso per cui trovo sia una struttura consigliabile solo per chi attribuisce all'economicità la prima priorità.
Stayed 10 nights in Sep 2018
Response from Kareem on 6 Oct 2018
• Dear guest, Thank you very much for taking the time to post your review about your recent stay at the Aurora Bay Marsa ALm.; we greatly appreciate comments made by our guests and constantly strive to achieve the highest quality standards. Look forward to the pleasure of welcoming you back. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Warmest regards,