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Reviews of Riad Yamsara

3 out of 5
Riad Yamsara
Rue Derb Tajer 35, Medina, Marrakech, Marrakech-Safi

Reviews

6.4
Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

7.0/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

DANNIAL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overbooked - Brought us to another Riad instead
Overbooked. We were taken to Riad Mansoura instead which was on a parallel street. The staff didn't speak English. Luckily we spoke a bit of French. There was an initial misunderstanding as they thought that we haven't pre-paid but in fact we had. We were lucky that the other Riad we were brought to had a slightly better location. It's also noisy at night from cat fights and baby cries from the neighbourhood.
Stayed 1 night in Feb 2019

10/10 Excellent

Karianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil des plus chaleureux et sympathique par l couple qui gère le Riad. premier soir: repas avec excellente soupe marocaine avec les gâteaux traditionnels, et couscous succulent et abondant, pastèque. Je me suis sentie comme à la maison
Stayed 5 nights in May 2019

2/10 Terrible

Carmine

Disliked: Staff & service
Esperienza da dimenticare
Semplicemente non abbiamo soggiornato.Eravamo 4 coppie con 4 differenti prenotazioni (1 prepagata e confermata direttamente con una mail dall'hotel). Guarda caso tutti e 4 siamo finiti in overbooking! E' evidente la politica del Riad, che sfrutta il suo nome e la sua reputazione per accettare molte più prenotazioni di quante possa accoglierne, salvo poi smistarle a strutture di propri conoscenti. Peraltro la prenotazione prepagata non è stata onorata dal nuovo riad, che ha preteso un nuovo pagamento, per cui siamo in attesa di ricevere il rimborso per quella prepagata. In definitiva, se potete, evitatelo. Nota positiva la gentilezza della povera unica signorina che parlava un pò di inglese e che ha dovuto prendersi tutti gli improperi del caso.
Stayed 4 nights in Nov 2018

10/10 Excellent

Andre, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une petite perle bien cachée
Imene et Moktar sont aucun doute des gens authentiques au coeur sur la main. Un ptofessionnalisme naturel. Soucieux du détail et du bien être quotidien. Partagent leur mode de vie avec une grande lucidité et une grande ouverture d esprit. Imene a DES mains en or! N hésitez pas à goûter sa cuisine!!!! Encore merci à vous nous reviendrons comptez sur nous!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort