Riad Tchaikana offers a quiet retreat in central Marrakech. Guests enjoy continental breakfast on the terrace before exploring Jemaa el-Fnaa and Le Jardin Secret. The garden provides a calm space to unwind, while spa services and free WiFi enhance the stay.
Located in Medina, a neighbourhood in Marrakech, Riad Tchaikana is in a shopping district and near a boardwalk. Ben Youssef Madrasa and Bahia Palace are notable landmarks, and some of the area's popular attractions include Le Jardin Secret and Majorelle Garden. Don't miss out on a visit to Menara Gardens. Visit our Marrakech travel guide
Located close to Le Jardin Secret and Jemaa el-Fnaa, Riad Tchaikana provides free continental breakfast, a terrace and a garden. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
A round-trip airport shuttle (surcharge), a 24-hour front desk and tour/ticket information
Smoke-free property, a front desk safe and concierge services
Multilingual staff, barbecues and luggage storage
Room features
All guest rooms at Riad Tchaikana offer perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and separate sitting areas.
More amenities include:
Heating and ceiling fans
Bathrooms with showers and free toiletries
Wardrobes/cupboards, separate sitting areas and daily housekeeping
Free continental breakfast available daily 8:30 AM to 10:30 AM
A restaurant
Coffee and tea in common areas
Things to do
Library
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Outdoor entertainment area
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Low-height electrical sockets in bathroom
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
2 floors
Communal living room
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Food and drink
Free bottled water
More
Air conditioning (climate-controlled)
Ceiling fan
Electrical adapters
Free local calls
Heating
Iron/ironing board on request
Laundry detergent
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 1 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
The property charges 5 per cent for credit card payments
The front desk is open daily from 7 AM - midnight
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Deposit is payable by cash, PayPal, bank or wire transfer.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 12 years of age.
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 20.00 per room (return)
Credit card charges are subject to a surcharge of 5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Is Riad Tchaikana pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Riad Tchaikana?
Check-in start time: 1 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Riad Tchaikana?
Checkout is at noon.
Does Riad Tchaikana provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 20.00 per room applies.
Where is Riad Tchaikana located?
Located in Medina, this riad is within 1 mi (2 km) of Ben Youssef Madrasa, Le Jardin Secret and Jemaa el-Fnaa. Bahia Palace and El Badi Palace are also within 2 mi (3 km).
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Reviews
Riad Tchaikana Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel staff organised the airport transfer which made the arrival very smooth, and the staff also showed the way from the riad to the main square, and provided information on how to navigate chaotic Marrakesh as a tourist, which made us comfortable to go out on our own with two small kids the next day. The riad is super central in walking distance to POI. Can fully recommend and would book again if we return.
Our stay was wonderful. The staff were friendly and accommodating, making us feel right at home. We highly recommend this Riad to anyone seeking an authentic Medina experience.
This Riad is located in a good area in the Medina, it is about 10-15 minutes to Jemaa el-Fnaa, the spice market and Madrasa Ben Youssef. It is peaceful, clean, well-kept and the bathroom has a good supply of hot water. The staff members are very friendly and helpful especially Khadija and the breakfast is excellent. I would suggest that you utilize the Riad's transport. I do not hesitate to recommend staying at this Riad, I will certainly stay again without a second thought.
A friend and I stayed here on our last night in Morocco. Check in was easy and the property was beautiful and inviting.
It's easy to get lost around the souks, while trying to find any riad, but the lady working here was happy to walk us to the square to show us the way.
I love the decor here - you really feel at home.
Clare
Stayed 1 night in Jun 2018
Verified
10/10 Excellent
didier
18 Feb 2026
Liked: Cleanliness, staff & service, amenities
Beau riad et le personnes qui nous ont reçues ont été particulièrement attentionnées
Très bonne cuisine également
didier
Stayed 8 nights in Feb 2026
Verified
10/10 Excellent
Sanna
1 Dec 2025
Liked: Cleanliness, staff & service, amenities
Todella ihana hotelli.
Kaunis sisäpiha ja tunnelmallinen ja siisti huone. Henkilökunta oli ystävällistä ja avuliaita ihan jokainen. Meitä autettiin jokaisessa asiassa mistä meillä oli kysyttävää.
Täydellinen paikka majoittua Marrakechin hälinän keskellä .
Riad tres bien entretenu, la décoration des chambres comme du patio est de tres bon goût. La literie est tout à fait confortable, il y a la climatisation dans les chambres. C'est un véritable havre de paix, il a peu de chambres donc pas de bruit.Le rooftop est lui aussi tres agréable.
Les deux hotesses sont attentionnées avec beaucoup de discrétion et d'une grande aide pour tout ( navettes aeroport, journee piscine....). Le petit déjeuner marocain est copieux ( crèpes, jus de fruit pressés etc) et servi dans le patio.
Nous avons passé un séjour magique.
Le Riad est exceptionnel. Confortable, calme, spacieux et authentique. Tout est fait pour que vous vous sentiez comme chez vous.
Le personnel est d’une gentillesse incroyable ce qui contribue grandement à réussite de votre séjour.
Nous n’avons qu’une envie, revenir !
Mariam and her staff were so lovely. From the moment we arrived they were nothing but accommodating. I have a dietary restriction and they were very understanding (I am vegan). If you sat down in the court yard for more than 5 minutes they offered you tea. There are always nuts out (in covered dishes) out for your snacking. The room was large and very well maintained. My husband complained about the bed because it is two doubles put together but I honestly had no issue. There is no lock on the door of the room when you leave (you can lock from the inside when you are sleeping in the room) which was unsettling but there are 2 safes. Only patrons have keys to get into the Riad and one of the ladies is always in the Riad - it’s safe so don’t worry (I say that because the 1st day we did)! The breakfast is amazing! Served on the gorgeous terrace and included fresh orange juice, tea/coffee, fresh bread, jams, sweets, cheese, yogurt, fruit, etc. The birds are so chirpy in the morning so you should bring ear plugs if that bothers you.
I paid online in advance via Expedia, but the Riad charged me in person when I showed up. They charged almost twice the online quoted rate. They did not give a refund after noticing I paid twice.
It was a lovely stay in a beautiful riad right in the heart of the medina. Our host Khadija was super helpful and walked us to the major areas nearby to get familiar with our area. The food at the riad as well was absolutley superb, we wished we could have stayed longer!