Outdoor pool, pool loungers
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Reviews of Riad Faraj

4 out of 5
Riad Faraj
32 Rue Mokha, Medina, Marrakech

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 221 reviews" "
Rating 8 - Good. 73 out of 221 reviews" "
Rating 6 - Okay. 5 out of 221 reviews" "
Rating 4 - Poor. 6 out of 221 reviews" "
Rating 2 - Terrible. 9 out of 221 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ismail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our four-day stay at Riad Faraj, we were thoroughly impressed. The staff went above and beyond with their kindness and assistance throughout our visit (Zakaria, Idris & Nuheyla). Upon arrival, we were warmly greeted with an introduction to Marrakech's activities and treated to traditional mint tea. Though our initial room had a minor issue, the staff promptly upgraded us to a nicer & bigger room, ensuring our comfort and satisfaction. Overall, our experience was exceptional, and we appreciated the thoughtful gestures from the Riad Faraj team.
Stayed 4 nights in Apr 2024

8/10 Good

John

Stayed 4 nights in Mar 2024

10/10 Excellent

Mary Lynn, Verdun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff service, attentive and responsive. Knowledgeable, approachable/personable. Went over and beyond to assist.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sérgio, Marlow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the service, very friendly staff. 5 star
Stayed 3 nights in Oct 2023

10/10 Excellent

CLIVE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

CLIVE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very close to most sights, but quiet for a good night's sleep. Would go again!
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad and location
Great Riad located about a 5min walk from the main square. Nice rooms and very friendly staff. Wouldn't hesitate to recommend a stay here
Stayed 4 nights in Jan 2023

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and close to the centre
It was pleasant to stay in this riad. It is within 5 minutes walk to Jamaa el Fna Square and a good walking distance to other attractions, therefore we did not need to book any taxi at any point. The staffs are all very nice and accommodating and I am very pleased with my short break in Marrakesh. The riad itself is clean and very comfortable. The rooftops are a great way to relax and catch more sun. They serve breakfast, lunch and dinner for a fee. Delicious breakfast is included with our stay and it is a good way to try authentic Moroccan breakfast. We asked for a shuttle transfer to and from the airport and it was sorted out quickly. In summary, me and my husband are very happy with our stay and definitely recommend this place !
Stayed 3 nights in Jan 2023

8/10 Good

Rayna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall, we enjoyed our stay at Riad Faraj. The staff was very accommodating and helpful and the dinner we had there was GREAT. On the downside, our room was very small and the floor mats beside the bed needed to be cleaned. The shower didn’t drain properly so we stood in a pool of water while we bathed. For the price, it was satisfactory and we did enjoy our stay. Thank you!

10/10 Excellent

Mustapha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice

2/10 Terrible

Graham

Stayed 2 nights in Oct 2022
Response from RIAD FARAJ TEAM on 1 Nov 2022
Dear Graham,First, we would like to thank you for your stay at RIAD FARAJ.We are very surprised to receive your feedback with this low score without giving any details about your experience at our Riad. Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Good location but that's about it...
The riad is gorgeous with close proximity to the main square but the good things kind of end there. The receptionist only really cared about selling us trips and spa services. The room is basically just a room. No nightstands, nowhere to really put the luggages, no iron (as in the riad doesn't have an iron at all), no comforter or covers just a thin sheet, bathroom drain was very very slow so you are just standing in a pool or dirty water while showing. It's beyond me how this is classified as a 4 star accommodation
Stayed 3 nights in Aug 2022

10/10 Excellent

wissam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels to stay at in Marrakech. The service was amazing the people treated us so well. The cleanliness was excellent. I would definitely recommend booking here.
Stayed 1 night in Jul 2022

2/10 Terrible

rhita

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
I have an amazing stay at Riad Faraj. I was warmly welcomed with a pot of mint tea - very refreshing after a long flight. Abdullah was brilliant - he was on hand to give me advice on day trips, resturants, how to get to other cities and took care of a lot of the bookings. His welcoming and friendly persona made my trip very special. The rooms are gorgeous, and clean and the location is superb for the Jemaa el Fna Square and the souks, but remain peaceful at the same time.
Stayed 2 nights in Mar 2022

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hideaway in Medina
I was on a business trip with two others and the hotel was wonderful. Very nice staff, very helpful. Truly right in the Medina so lots of access. Recommend the shuttle from the airport (they provide) if you haven't driven in Marrakech. Glad we did. Though, they did help others park. Overall, very peaceful retreat considering the location.
Stayed 2 nights in Feb 2022

10/10 Excellent

Louis Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Faraj
The staff was friendly and helpful. The location was great being close to the medina, square, tombs, and palace. The Bahia Palace, the Jardin Secret, and the Jardin Marjorelle were my favorite. Marrakech is beautiful and intense with many nice people to help at a price. Two very nice meals at the Riad. Great roof top patio.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the Medina
Riad Faraj is an oasis in the heart of Marrakech. It is completely quiet on the terrace or by the pool, where the water rolls down a black marble wall and swifts fly over your head. In spite of this it is only a 2 minute walk from the Jmaa El Fnaa - perhaps the liveliest Market in Morocco. Monsieur Abdo is extremely welcoming, and is very attentive to his guests. While here I ate in the Riad almost every night where the chef prepares beautiful Tajine chicken, beef, or fish, depending on availability in the market. The one night I ate out it cost more, and the food was not as good. I also took advantage of the on location spa, where a traditional Moroccan massage will transform your day. You can't beat this gem for a stay in Marrakech.
Stayed 4 nights in May 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Amazing 2 star place, not 4 stars.
Place is great for a 2 star rated accomodation. This is NOT a 4 star accomodation. PLEASE DO NOT STAY HERE THEY LOCK THE FLOOR FROM THE OUTSIDE MASSIVE FIRE LIFE SAFETY HAZARD!!!! we wanted to leave at 6.30am for our hot air balloon ride - we couldn’t leave because they had locked the whole floor level from the outside. We had to knock very loud as there was no intercom or contact number to dial. The person then came rudely awoken form their sleep due to our knocking and annoyed why and where we were going at 6.30am!!! How on earth is that any of your business. You do NOT lock an egress pathway, ever !!!! There are no toiletries provided. Water is charged for. No kettle or tea facilities. Moroccon welcome hospitality at start then charged for mint tea that was offered. No tissues in room, when asked for tissue got given two pieces of serviettes. Had to ask for toilet roll. Room cleaning is NOT everyday. Towels are only every second day !!!! (How on earth is that 4 star????????). Would highly recommend to stay at an internationally recognised 4 star hotel and not a self claimed 4 star Riad. We had as silver hotels.com member beverage credit. Yet we were charged for water on check out aswell. Our credit amount outweighed 5 folds the amount of water that was charged so instead of giving us free water to the equivalent value of the beverage credit, we were charged.
Stayed 4 nights in Apr 2021
Response from Remy on 14 Apr 2021
Hello, We always organize the stay of our guest. For that we have to know what is the plan of our guest. You did not tell us that you had to leave the riad at 6:30 ; Every night the riad is closed by security concern. But we are always there so as to open the door, if our guests need . However , you left the riad without inform us . Moreover, water have to be paid and you took advantage of your credit as VIP guest. But not everything is free.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing negative to say about Riad Faraj. It is a beautiful, clean place with outstanding staff. it is well located close to the action but not on a busy street. The spacious roof terrace is a pleasant place to enjoy the evening. .
Stayed 7 nights in Feb 2020

8/10 Good

Louise, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights. The riad is in a great location, close to a lot of the sights. It is down a quiet road so once you step into the riad you are in calm quiet environment which is perfect after the craziness outside! The riad has plenty of outdoor space to relax. We liked the loungers on the roof terrace where we could lie in the sun. The staff are super helpful and friendly. Rooms are a good size, well maintained although basic. There’s no tv, no coffee making facility and the bed is very hard. They are the only negatives and we could live with that. Lovely shower gel and shampoo are included and a hairdryer. Breakfast is also included and is continental style and tasty and changes daily. Overall happy with this stay and would recommend.
Stayed 4 nights in Feb 2020

10/10 Excellent

RobIna, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The riad is beautiful! Such a big guesthouse for 6 rooms. So many places to relax and chill, including the roof. The staff were lovely, cannot fault. If visiting Morocco again, will definitely book Riad Faraj.
Stayed 5 nights in Feb 2020
Response from Ahmed on 10 Feb 2020
Dear Roblna Thank you

10/10 Excellent

silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Riad in Marrakech
Riad Faraj is beautifully decorated and kept immaculate at all times. The staff, reception, cleaning and cooking were all very professional and friendly. I found them to be very accommodating. The Riad is in the medina, close to all the action and a great experience. The only thing to be aware of (and not a criticism) is that the Riad is in one of the back alleys of the Medina. But don't let this stop you because once you enter the big wooden door, it is a great place to stay.
Stayed 2 nights in Jan 2020
Response from Ahmed on 14 Jan 2020
Dear Silvana Thank you for your comments All the best

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and close to the action in old Marrakech.
Stayed 5 nights in Dec 2019
Response from Ahmed on 27 Dec 2019
Dear Guest Thank you

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019
Response from Ahmed on 22 Dec 2019
Dear Guest Thank you

10/10 Excellent

Shamsad, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were wonderful in providing services and information. We were close to the square and could walk everywhere. The breakfast was yummy too.
Stayed 2 nights in Dec 2019
Response from Ahmed on 22 Dec 2019
Dear Shamsad Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful typical Moroccan hotel with great staff. Not a lot of amenities and don’t expect a super comfortable bed but it is a really cozy place.
Stayed 2 nights in Nov 2019
Response from Ahmed on 30 Nov 2019
Dear Guest Thank you for your comments

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff. Our room and bed were quite small but good value. I would stay here again and upgrade to a larger room.
Stayed 4 nights in Nov 2019
Response from Ahmed on 24 Nov 2019
Thank you for your comments All the best

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location very close to the main square and Médina but far enough away for a nice peaceful stay. Definitely recommend
Stayed 4 nights in Oct 2019
Response from Ahmed on 30 Nov 2019
Dear Guest Thank you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this authentic but luxury riad! It is just a few minutes walk from the medina and the staff treated you like family, they couldn’t do enough for you. Thank you especially to Shouaib and Abdullah! Our superior room was beautiful and overlooking the courtyard and the simple breakfast every morning was tasty and fresh. A few little things to note; WiFi can be sketchy, the lovely pool unfortunately is always shaded, and the riad is down a narrow dark road which can be daunting at night (especially when some taxi drivers refuse to drive down). Overall a fantastic stay and I would most definitely recommend it and stay again!
Stayed 3 nights in Oct 2019
Response from Ahmed on 30 Nov 2019
Dear Guest Thank you

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Riad Faraj was amazing. The suite was large and comfortable. The whole place was beautiful and the location couldn't have been better. The service was exceptional, the breakfast was excellent. I highly recommend.
Stayed 6 nights in Oct 2019
Response from Ahmed on 7 Dec 2019
Dear Jennifer Thank you for your comments

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Riad is in an excellent location. The Staff is wonderful. The courtyard is beautiful and rooms are very nice and clean
Stayed 1 night in Oct 2019
Response from Thank you on 30 Nov 2019
Dear Guest

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm
An oasis of calm away from the madness of Marrakesh. It’s one of those places which you access from a solid wooden door, which you walk passed and wonder what’s behind. Staff so friendly and helpful.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff and service, not far from the Jemma Al Fina
Stayed 4 nights in Aug 2019

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place with a lovely pool and rooms! Location very close to Jamaa El Fna (the busy market) but not loud at all
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The Riad is pleasant enough. There is no vibe inside and can be quite boring if you want atmosphere. The common space is small so you will never have alone time if that’s what you are after, workers constantly walking past the pool/common space or other hotel visitors. Because of this I wouldn’t feel comfortable sitting there in my bikinis. The real heroes of this Riad are the ladies that clean and cook. They were incredible. The food in the Riad is overpriced though at 18 euro for dinner. Water is not provided daily and you can not drink tap water in Marrakech, so constantly purchasing water to drink and stay hydrated. In terms of noise bring earplugs, my room was overlooking the street and I could hear men talking and motorbikes speeding past all night. As well as the prayers in the mosque on the megaphone won’t allow for any sleep but you will find this same issue at any Riad you stay at. This Riad is clean and the workers are kind enough. As a woman visiting Marrakech please don’t go out at night, I have travelled the world and I did not feel safe here to do so. Thanks
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is in the Médina which for first time visitors can be daunting at first! I would recommend either a taxi from the airport (they are cheaper outside if you want to walk a bit) or arranging one from the Riad itself! We don’t speak French so communication was sometimes difficult with the night staff but the manager in the daytime was wonderful! It is located down what we would describe as an alleyway but a normal walkway in the Médina!! So it doesn’t look very attractive from the outside but once inside it’s absolutely amazing!! Beautiful courtyard water fountain!! The room small but more than adequate!! The rooftop terrace was wonderful and a great respite after a day of hussle and busel in the Médina!! The breakfast in the courtyard was delicious-the freshly squeezed orange juice incredible!! We stayed here 5 nights in total but it was broken up as we left for two days to go to the desert and one day to Essaouira (which is a must) it can be a day trip but an overnight is best-just buy your tickets ahead of time as the bus fills up quickly-you can also get a cab with 4 other people for a bit more(we did that going-while we were away they happily stored our luggage-no charge!! This Riad was wonderful and would definitely stay again! Our only complaint is there are three watch dogs tied up near the Riad they are friendly but sometimes bark at night which disturbed our sleep!!! We did not feel insecure at any time!! Wonderful staff!!!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable rooms with air conditioning. Nice pool and hamaan. Wifi needs to be quicker though.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little break in the sun
Riad Faraj is in prime location, which is it's best feature. It's a few minutes walk away from all the main local sites and must sees including Djem el fnaa. It's also off the main streets so is super peaceful. The riad itself is quite modern for a Riad do of you're looking for authentic then this is not for you, but it is done very tastefully overall. Had a great outdoor seating area and rooftop terrace to relax and catch some.sun. The room (choco) was beautifully decorated, clean and the bed very comfortable although the mattress could have been a liiiitttllleee bit softer. Nice that the toilet was separate in our room. I do feel that the toilet and bathroom needed a bit more.....especially the shower. I just felt that it lacked those nice little extra touches...... The team are very friendly and helpful there and were always on hand to offer advice. I do feel the hammam and excursion packages were expensive as well as some of the taxi services. Overall a really relaxing stay at a lovely Riad. Would we stay again, yes for sure.
Stayed 3 nights in Mar 2019

10/10 Excellent

zakera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
❤ this Riad!
Staying at this Riad was like staying with family! Loved the Riad and all of the staff. I had a great meal here for dinner the first night as well as my first Hammam experience. It was all really good. They also arranged a very reasonable tour to Ouzoud Falls at the last minute, you should definitely go! Can't wait to return to Morocco and stay here again. It's also very close to the square and they can make reasonable airport transfers.
Stayed 2 nights in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return
Great stay in a great location just a short walk from the main square, despite proving to be an oasis of calm and tranquility, coupled with silence despite being so central. A lovely stay in the suite with attentive yet unfussy staff overall, however, the only feedback I would give, which applies to any Riad I’ve stayed in is to check on drink orders to avoid us having to look for someone to order with. I’ll definitely be returning and would recommend the food which was delicious and authentic.
Stayed 3 nights in Feb 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for staying
Everything good! Convenient to the Jamaa el Fna! Easy for restaurant and shopping!
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here for several nights during our trip to Marrakech. Great location, a quick walk to the square and other major attractions. The staff were very kind and accommodating. We had some issues with the hot water one day but otherwise the experience was great. Definitely recommend it!
Stayed 8 nights in Jan 2019

10/10 Excellent

Malek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have a wonderful stay for our anniversary at Riad Faraj. The service was outstanding. The staff were very attentive and caring. This riad is beautiful environment, with lovely spaces, rooftop was a great space to enjoy sun. Amazing and authentic decor
Stayed 5 nights in Jan 2019