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RIAD HIZAD

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Luxury
5.0 star property
9.2

Wonderful

Tranquil elegance in the medina

Serenely tucked within the medina, this riad offers a tranquil escape with beautifully decorated rooms and an authentic upstairs pool. Unwind on the rooftop terrace, complete with loungers and a pool, perfect for a relaxing breakfast or afternoon retreat.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Room service
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 22 per vehicle (maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transport to and from this property

Frequently asked questions

Does RIAD HIZAD have a pool?

Yes, this property has an outdoor pool.

Is RIAD HIZAD pet-friendly?

No, pets are not allowed at this property.

How much is parking at RIAD HIZAD?

This property doesn't offer parking.

What time is check-in at RIAD HIZAD?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at RIAD HIZAD?

Checkout is at noon.

Does RIAD HIZAD provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of EUR 22 per vehicle applies.

Where is RIAD HIZAD located?

Located in Medina, this luxury riad is within a 15-minute walk of Ben Salah Mosque and Jemaa el-Fnaa. Shrob ou Shouf Fountain and Place Des Epices are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

10

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 8 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

Reviews

Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities
This Riad was excellent. From the moment we walked in we were greeted by big smile and very friendly staff. The room was spotless and very authentic looking. We wanted to experience Riad and this place did not disappoint. We had a great time and highly recommend this place.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Hizad is a serene oasis in the heart of Marrakech, blending traditional Moroccan charm with modern comfort. The staff are wonderfully warm and attentive, and the rooftop terrace is a dream. Don’t miss the homemade breakfast, freshly baked breads, local honey, and juices served with breathtaking views. My wife and I had a truly fabulous time!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful property with informal yet professional service and attention to detail. Excellent staff. An experience to treasure.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in Marrakesh

Had a wonderful 5 night stay. Isobel, the owner welcomed us and gave us a full rundown on everything we needed to know including, most importantly, how to get through the souks to Jamaa el Fnaa, the main square and focal point of the old city. All the staff were friendly and helpful. The riad, located in a small alley, is beautiful, the rooms comfortable and beautifully decorated and the rooftop terrace with loungers and a pool is a delightful spot for breakfast and relaxing. Tip: ask the Riad to arrange a car from the airport. There is no car access to the Riad and a taxi won’t find it.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Shumpei

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and nice Riad! Sana and Said were very helpful and all the restaurants they introduced us to were delicious. The actual location of Riad is slightly different from the location shown on GoogleMap. You need to go further down the street.
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BOOK THIS PLACE! Lovely riad in a great location

Can not say enough good things about this Riad. My husband and I met up with another couple for a Morocco trip and this was our first stop in Marrakech. We were warmly greeted by the owners and amazed at how beautiful the property was. The rooms were large and very comfortable. The upstairs pool and hang out areas were ADORABLE and really authentic. We had a great time exploring the medina but we really looked forward to coming back and hanging at the riad after. It is also a great location right in the thick of the medina but also very quiet and peaceful inside the riad. Tip: ask the riad to organize a shuttle for you because the driver will know where to drop you off and someone will walk you to the riad. This helped us a ton since it is hard to find at first. Highly recommend. Book this place! PS - I'm picky and have stayed at very nice hotels and I loved this place.
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We would warn everyone who is planning on booking this Riad that it is not like its pictures advertised. Its away from the main road and unreachable by car you have to walk with your luggage several dusty streets to reach the place where cars can stop. Please see pictures attached. The hotel asks you to pay 5-6 euros with help to reach the area where taxis can come. I could not sleep whole night as it has bed bugs and was bitten all over my body. Also the room we stayed did not have windows to the outside only to the lobby area and it was so noisy of people going up and down the stairs and talking the lobby. The owner of the hotel is rude and arrogant. I have asked to cancel 2 nights of my stay and only get a one night refund but she refused and said it is non refundable booking. Of course I would not ask to cancel the booking if the Riad was like its pictures advertised. On the hotels.com site it did not mention about not reachable a car so we had to walk 10 minutes with someone helping us with our luggage in a cart which they asked 20 euros for the help. The breakfast consisted of breads and juice only. The pool area is so tiny the pool is in fact like a big jacuzzi. The sun loungers were so dirty, stained please see the picture. Also the bathroom and the toilet is inside the room without full wall partition and its foul smelling in the room The streets you have to pass to reach the Riad is specially not safe in the evenings as its isolated nothing around.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities
l'accueil était chaleureux et parfait. Les explications sur la Medina furent grandement utiles. La chambre et le Riad dans son ensemble étaient absolument parfait! Merci à toi et à ton équipe Isabelle!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023