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Palais Khum

3.5 star property
Escape to a serene retreat near Palais Khum where you can unwind by the pool or indulge in rejuvenating spa treatments.

Choose dates to view prices

Near Jemaa el-Fnaa, Majorelle Garden offers an oasis of tranquility with a rooftop terrace, coffee shop/cafe, and lush garden. Unwind at the indoor pool or rejuvenate at the spa. The on-site restaurant serves up delicious meals while guests appreciate helpful staff and amenities like in-room WiFi, library services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
The current price is ₹12,921
₹14,484 total
includes taxes & fees
3 Jun - 4 Jun

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About this property

Palais Khum

  • Hotel near Jemaa el-Fnaa
  • Located close to Koutoubia Mosque and Majorelle Garden, Palais Khum provides a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a body treatment, a manicure/pedicure or a massage at the on-site spa. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • An indoor pool, along with sunloungers
    • A round-trip airport shuttle (surcharge), a lift and a front desk safe
    • A banquet hall, concierge services and luggage storage
    • Tour/ticket information
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms at Palais Khum offer comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and bathrobes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Heating and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Palais Khum have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Palais Khum?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Palais Khum on 3 Jun 2026 start from ₹12,921, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palais Khum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palais Khum?

There is free parking nearby.

What time is check-in at Palais Khum?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palais Khum?

Checkout is at noon.

Does Palais Khum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palais Khum located?

Located in Medina, this spa hotel is within a 15-minute walk of Dar el Bacha Palace and Jemaa el-Fnaa. Souk Cherifia and Ensemble Artisanal are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 127 out of 173 reviews
Rating 8 - Good. 37 out of 173 reviews
Rating 6 - Okay. 7 out of 173 reviews
Rating 4 - Poor. 2 out of 173 reviews
Rating 2 - Terrible. 0 out of 173 reviews

Reviews

Verified

10/10 Excellent

FABIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, walk around to Medina, very nice and friendly staff , breakfast is amazing
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service
It’s extraordinarily clear that the staff want you to feel well cared for. The staff here went above and beyond to ensure a smooth experience. That said, just like most of the city - If you look closely, you see the cracks. The biggest bump in feeling completely relaxed was the presence of a dead cockroach in our bathroom ceiling lamp. Overall though, a very pleasant stay with some amazing humans that made us feel well cared for. Bonus points for the tortoise in the courtyard.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Eibhlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was exceptional, the Riad itself was a welcome slice of quiet in the otherwise hectic medina. Very comfortable and also excellent location.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is beautifully decorated and the rooms are a great size. The staff couldn’t do more for us and made us feel so welcome. Great location for wandering and exploring the main sites in Marrakech.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come to Palais Khum

This is the second time that I have stayed here and was not disappointed. The location is excellent as it is just off the main road and easy access into the centre or outside. The hotel itself is clean and luxurious. We stayed in the the junior suite downstairs this time and it was clean and quiet. The bathroom was spacious and clean.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Shamim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and beautiful decorated. The manager was extremely helpful. He took his valuable time to help us. Very happy with the place and can’t say enough about the customer service we received.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent riad for a week in Marrakech

Superb location. Lovely room. Personable, helpful staff. Good generous breakfast. Delightful roof terrace on which to spend sunny mornings. Remember to look at shops nearby the hotel. Not all the good stuff is in the souks!
Stayed 6 nights in Jan 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming old world Marrakesh hotel was a comfy stay

The hotel is in the old City and not accessible by car so transfering luggage can be quite challenging. It is also a far walk yo the souk gor shopping and dining. The premises are old and kept in very hood condition. The service is excellent. The restaurant was delicious. Very charming. The indoor pool was beautiful.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Angelik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked this hotel for our 20th year anniversary. It is an amazing place and the staff is incredibly friendly. Very clean and we had everything we needed. The front desk staff helped us book excursions and those wre also wonderful. The only thing is that there are no phones in the rooms to call the front desk. Our first night I was freezing because I didn’t realize there was a heater in the room. That was my bad. Also, it is a bit hard to find the front door because the main entrance is in an alley but that is the case with all the hotels in Marrakech. We had the most amazing time and felt incredibly safe walking at very late hours in Marrakech. Can’t wait to go back.
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Ian Douglas

Liked: Cleanliness, staff & service
The location was great. Very pretty hotel, friendly staff. Air con in rooms could be much cooler.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice road in the old xity
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kirk

Liked: Property conditions & facilities
Great staff!
Stayed 7 nights in Dec 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in the Medina

We enjoyed our stay at Palais Khum. Staff very helpful.
Verified

10/10 Excellent

jean graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Everything was good about my stay but staff working there made my stay very special
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Anjuli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Wonderful! Better than we expected! Very good value for money the service was so brilliant, staff were so friendly, rooms were massive and well met and super clean. Would definitely recommend
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved it. All of the staff went above and beyond to ensure that our stay was perfect. Would most definitely recommend.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Bhavini

Liked: Staff & service, property conditions & facilities
It's a hidden surprise. Right in the old town within easy access to the souks yet away from the crowds. Would definitely stay there again.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, tasteful design and decor, staff very friendly and attentive in an area of the medina a bit quieter as it is closer to one end. Some areas like our step down shower and some common areas need some sprucing up, but overall a very positive stay.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Duanys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Avrom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Riad

Beautiful Riad with spacious rooms and wonderful decor. The staff are very kind and helpful with the surrounding area. The room (royal suite) was comfortable clean and huge. This place is definitely recommended but I would suggest eating out. The food and service in the restaurant was not good.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

musa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palais Khum

Merekeş'in merkezinde geleneksel Fas evleri tarzında harika bir butik otel. Otel müdürü Mervan çok ilgili ve kibar bir genç diğer çalışanlar da onun kadar nazik ve iligili. Otelin odaları geniş ve ferah olduğu gibi otantik bir tasarıma sahip. Sedirler divanlar vs. Klimaları iyi çalışıyor. Banyosu temiz ve geniş. Marakeş'te konaklamak isteyenlere şiddetle tavsiye edilir.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service, amenities
Superbe Riad le personnel est au top ! Le seul point négatif était la salle de bain pas en très bon état. Sinon c’est vraiment bien.
Stayed 4 nights in May 2025
Verified

8/10 Good

Riza

Liked: Cleanliness, staff & service, property conditions & facilities
Das Unterkunft war sehr Sauber und alle waren sehr hilfsbereit . Das Frühstück war sehr gut.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Lena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Väldigt missnöjd:(

På bilderna ser boendet väldigt fint ut. Men det var den största besvikelsen. Hotellet är väldigt slitet. Skulle kunna bli fint om det renoverades. Rummen (även våra vänners) var jättesmå och i dåligt skick. Handfatet läckte, toastolen var lös. Det enda som var riktigt bra var läget på hotellet.
Stayed 2 nights in Oct 2024