Indoor pool, outdoor pool, pool umbrellas, pool loungers
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Reviews of Hotel Marrakech Le Sangho Privilege

4 out of 5
Hotel Marrakech Le Sangho Privilege
Palmeraie, Route de Casablanca, Near the big stadium of Marrakech, Marrakech

Reviews

6.2
Rating 10 - Excellent. 41 out of 284 reviews" "
Rating 8 - Good. 76 out of 284 reviews" "
Rating 6 - Okay. 68 out of 284 reviews" "
Rating 4 - Poor. 57 out of 284 reviews" "
Rating 2 - Terrible. 42 out of 284 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is 20mins out of Marrakech surrounded by building sites that’ll be finished in about 6years. The food is shocking no real authenticity and poor quality ... restraint service (paid for) only chance of decent meal The staff are a mixture half obnoxious furniture pieces the other lovely clear management issues hard to find any information when your there. Had a member of staff proposition my girlfriend. Alcohol water down and little to no real choice on all inclusive massive list of your paying
Stayed 7 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Youssef on 30 Jan 2020
Merci pour votre retour.

8/10 Good

Ismahane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Youssef on 28 Jan 2020
Bonjour Nous vous remercions pour votre retour.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place with so much for the eye not to notice. Incredible details, great design ideas for the space inside and outside. This is my third time here and I will be coming back and back again.
Stayed 1 night in Sep 2019
Response from Youssef on 9 Sept 2019
Thank you for your comment we can't wait for your visit again !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints about it ,everythimg is good the hotel os huge
Stayed 2 nights in Sep 2019

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Youssef on 16 Apr 2019
Merci

4/10 Poor

Sez, Leeds england

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel was really nice. Room was freezing cold and couldn’t get the warm air to work. Gave us 2 single beds when we asked for a double. Hotel is in the middle of nowhere with nothing around it can’t even go for a walk because there is no where to go. Couldnt even go out of the hotel to eat because taxis to the centre where everything is costs 3-400 dirhum Too far away from anything and not much entertainment at the hotel. Food was disgusting an Nothing had any taste not much choice either. No WiFi in the hotel rooms only in the reception an restaurant. Asked at reception for an iron but they don’t have one at the hotel so had to wear creased clothes. Wouldn’t stay here again although the animation team were very nice and friendly and the only ones that actually wanted you to enjoy your time at the hotel.
Stayed 3 nights in Jan 2019
Response from Youssef on 19 Mar 2019
Hello dear Sez; We thank you for your comment which has been shared with all our team, we inform you that our ambition is the permanent improvement of our services and we invite you to visit us soon to leave you a better impression. Thank you

6/10 Okay

Verified traveller

the site is beautiful, but the service is very poor. No shampoo or soap i. the room, Rooms are not cleaned until late afternoon, furniture is dated. the TV and the heater do not have remote. On the other side, the hotel is beautiful and deserves better services to truly make it a 4 star one.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel, great entertainment
Animation team were fab, as were the bar staff. Would defo recommend the all inclusive option if available as we ended up spending a fortune on food and drinks, would’ve probably been cheaper to go all inclusive. Already looking into going back!
Stayed 6 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel is nice but out in the sticks, it has a very nice swimming pool area with a lovely spa. There is a shuttle bus but only until 3pm so if you want to go out in the evening the taxi is costly.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2018

2/10 Terrible

Diallo, Montreal

Disliked: Property conditions & facilities, room comfort
No WIFI in the rooms. WC not clean in the reception Area. Food is not terrible.
Stayed 3 nights in Aug 2018

4/10 Poor

Laila, Houston, Tx

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I’m surprised that this is a 4. Star rated hotel! It is overrated!!
Stayed 2 nights in Aug 2018

4/10 Poor

redouane

Disliked: Cleanliness, staff & service, property conditions & facilities
stay away
this s not a hotel but more like a daycare too many kids .not for cples. the place s kind of old .maybe 40 y or more. i wouldnt recomand it for a cples.by the way the nightclub is a joke. do ur self favor dont wast ur money find another hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
5 stars lobby, 2 stars rooms
This is nice resort in the outskirts of Marrakech. The inside area is nice and clean, there is some entertainment throughout the day and in the evening. But a few things should be kept in mind when making decision. Rooms are very basic, requiring some renovation. No toiletries provided, bring your own. No WiFi in the room - only in the lobby and around the pool area. No towels are provided at the pool side. The buffet restaurant is overpriced - 200 MAD/pp. It is a lot better to eat at the small restaurant near the pool, the prices there are more reasonable. The biggest issue is the transportation. Taxi ride to/from resort is costly. There is a shuttle for 30 MAD/pp, but hotel staff doesn't give you all the information about this shuttle.
Stayed 1 night in May 2018

10/10 Excellent

Bryce, Orange County, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the outskirts of Marrakech
Hotel was nice. Staff were accommodating. Ride into old Medina takes about 15-20 min. Rooms are clean and food is decent. Only downside was lack of wifi in the rooms but having it in common areas forced you to interact with other guests at the hotel which wasn't bad.
Stayed 13 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing only the reception people were not helpful at all
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Outdated hotel
Reception staff incompetent and unable to understand English. There was no kettle in the room and no wifi connection in the rooms either. Before we left the hotel they tried to charge us again for city tax which we had already paid on the first day.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel, with big waterpark.
Stayed 1 night in Dec 2017

10/10 Excellent

oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great location
Exceptional. The hotel is very good value for money. Very well kept grounds...outdoor and indoor pool...shuttle to and from the centre of Marrakech several times a day...Staff are professional and friendly. I enjoyed everything about my stay there. Marrakech, like every other city in the world today suffers from pollution...staying outside the city is, I found, a smart move. Out in the Palmeria, where Sangho is located, the air is fresh and the vibe is tranquil. It takes about 10 minutes on the hotel shuttle to get to the city.
Stayed 1 night in Oct 2017

8/10 Good

Renael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, shame about the location though
We had a great time , all of the rooms were clean and up to standard, sadly it is about 30 minutes from civilization, luckily the hotel offers a shuttle to the main city for 20 Dirhams, also only pay 150 to get here from the airport!
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff was great, pool is wonderful (especially with the heat!), fun activities for adults and kids
Stayed 3 nights in Sep 2017

2/10 Terrible

Nins, marrakech

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel
Air conditioner doesn't work properly and I got my towel stolen !!!
Stayed 2 nights in Aug 2017

6/10 Okay

deen

Disliked: Property conditions & facilities, room comfort
Fantastic pool and surrounding. Staff were polite and helpful. Will definitely return.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Nice hotel outside the town
Problem with language especially English speaking customers

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
The water took an hour to heat up there was no wifi in rooms which meant we had to visit the lounge area any time we needed wifi. Our room was cold and took time warm. On our last night there was loud banging coming from the room above us this disturbed our sleep we had to sleep in the lounge until we were given another room. Staff couldn't understand English so we were misinformed about prices for ironing and other services, the Staff at reception were rude at times and the Pool wasn't accessible due to work being done. No correct sockets in room and no free tea and coffee available there should also be more variety in English tv channels.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice place
it was ok

6/10 Okay

Umar, London

Liked: Cleanliness
hotel very far from shops
Hotel was very far from shops costs about 20 pounds coming and going to the shops. Hotel staff helpful and friendly when they understand English but main languages out there is French and Arabic. Taxi driver all ways over charging always but always better to agree the price of the fare before travelling.
Hotel

10/10 Excellent

Maricel, California

Liked: Staff & service, property conditions & facilities, room comfort
Absolutely gorgeous hotel
This hotel is completely perfect if you want to skip the crowd city, everything here great they have spa gym two huge swimming pool indoor and outdoor, the food great the people work here great they do their best even hard to them to understand and speak English
Response from MED JABER on 29 Dec 2016
Dear Guest, We sincerely thank you for such a lovely comment! We are happy that your stay among us has met all your expectations. Thank you for recommending our hotel to the other guests and hope to see you very soon. We all wish you the best for this upocoming New Year and a wonderful Christmas time.

6/10 Okay

Ciara

Liked: Cleanliness, staff & service, room comfort
Please make some adjustments
Beautiful place but it needs a little more effort from management. The place needs a good wiffi in the reception and all rooms. I came from the USA and my phone doesn't work in Morocco and I was frustrated that I didn't have access to a simple wiffi to stay in touch with my family and friends. All building should have AC inside, when I first arrived i felt hot in the reception building and all doors need to be automatic for people getting in and out and keep the place cool. The gym was closed so does the hot tub which was very disappointing since I was counting on them to relax. I love this sangho but I would comeback until those simple things are fixed and handled. It's a beautiful place other than that. Stuff was very friendly specially the waiter Hicham at the restaurant. He was very nice and professional,

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
hotel wasn't easy to find at night
We encountered various problems during our stay and will not be using this hotel again

6/10 Okay

abdoul , boston mass

Disliked: Cleanliness, room comfort
Hotel is far from downtown
Overall the hotel swimming pool is very good for the kids and the rooms need more cleaning also is no refrigerator in the rooms the breakfast buffet is oky the only comment I can say is the room need more cleaning

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Younes, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent a car for possible movement
I did enjoy my stay, I didn't need to go anywhere I have everything inside the hotel

4/10 Poor

vinod

Disliked: Cleanliness, property conditions & facilities, room comfort
Too far,no comfort, cheating travel desk
Terrible in one word. Very far from town, no basic facilities, dirty rooms, travel.desk that cheats

2/10 Terrible

Anhilator, birmingham

Disliked: Staff & service, property conditions & facilities, room comfort
Very far and isolated
Taxis expensive cos hotels far from everything. Rude staff. Wifi don't work anywhere. Outdoor pool freezing

8/10 Good

Phillip, Portsmouth

Liked: Cleanliness, staff & service, room comfort
Excellent Stay At Sangho
The hotel staff were extremely friendly and helpful. The room was cleaned to a good standard every day. The breakfast buffett was to a good standard. The only problem was the hotel is 20-30 minute taxi ride away from the medina which cost 100 dirham in the day and 150 dirham at night.

2/10 Terrible

Matthew, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Tired and run down hotel
Hotel is run down and has definitely seen better days. They blast out Boyzone by the pool from 8.30 in the morning each day, so don't plan on a lie in. Breakfast is not worth getting up for. Stale bread in a country that has some great bread. The worst meal each day was breakfast at the hotel, really dreadful. Wifi is only available in reception and at best is intermittent. At night in winter, the rooms are freezing, as the heating and aircon doesn't seem to work in any of the rooms. There is a lot better a lot cheaper in Marrakech.

10/10 Excellent

Nicolau, Madeira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT VALUE - nicest hotel staff i found in Moroco
this hotel stays far from the center..but come on 30$ one night double room with breakfast, great place even tough its an old hotel and looks like it needs some renewal in some parts..and breakfast was not so amazing, it totally worth it, it was a 4 stars some time ago but with this price not even a cranky hostel was found.has a great swiming pool..great staff and very quiet and im coming back for a week

8/10 Good

Ahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

khalid, Orlando

Liked: Cleanliness, room comfort
Disliked: Staff & service
the hotel is a little bit far from the city
I like this Hotel but the only thing that I didn't like is that there is no refrigerator in the room.

4/10 Poor

Adam, Daytona beach Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel middle of nowhere
Hotel in the middle of nowhere at least15 miles from the city nothing around the hotel only taxi if you fund them you can't walk outside the hotel a lot of dogs very bad food cold water in the swimming pool

8/10 Good

Sharon, Quebec Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangho Privilège
Hi everyone. I'm from Canada and stayed at this hotel for 3 nights this month of September 2015. The hotel is nice and clean and the staff was very useful and available when needed. Do not expect a 5 star room. The rooms are standard and the waTed switches from Cold to hot. However, that's the only thing I can "fault". The pool is simply amazing; we spent all day bathing and tanning and at night went downtown which is a 10 minute drive away. Overall, I was a satisfied client and would recommend it if you plan on spending lots of time at the pool. Sharon

8/10 Good

Sonia R.

Liked: Cleanliness, staff & service, room comfort
Amazing holiday
We had a fantastic 7 day stay here. Staff were so friendly and interacted with us doing games and classes by the pool and in pool. Housekeeping were also nice and friendly. Room tidy and clean. Beautiful views from balcony. Really miss it.. Taxi drive away from shopping area. Taxi always available outside..

8/10 Good

andy, london

Nice hotel, but reception staff poor
Really set up for French and Arabic holiday makers, no announcements/information/menu in English so was a bit of a struggle, rooms do not have a fridge or mini bar as advertised

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fatima, Boston,MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was great.Food was awesome but long line for breakfast buffet.

8/10 Good

Delia, London

Liked: Cleanliness, staff & service
Pleasant stay
Despite the hotel needing a little TLC, I found the hotel to be very comfortable, staff were very nice and helpful. Food was lovely, lots of variety. Pool bar was excellent. Stayed open from Morning till late, served food throughout the day. Defiantly a good hotel for families, as the kids club is an all day service. Very relaxing. The only downside really as it is in the middle of nowhere, so very little to do outside of the hotel.

4/10 Poor

Shanaz, London

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
service was terrible at the reception.
There is a taxi driver named Ali Mohhamad who was amazing provides so much information and gives the best experience where as other drivers one in particular named Omar was constantly trying to rip us off beware! There is a buffet service very bad food really appalling so very disappointed, however the staff and food at the bar by the pool is very nice the pizzas are amazing freshly made and the service is lovely there. Also the bar staff inside are wonderful

2/10 Terrible

Hamz, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster
Rude staff, slow service, ants in room, no working AC, no irons, leaking AC unit, no available baby cot
Leaking AC
One of many ants in room
Bin capturing leaking water