Indoor pool, outdoor pool

Reviews of Ayoub Hotel & Spa

4 out of 5
Ayoub Hotel & Spa
61-62 Rue Ibn Qodama, Rue Errouda Gueliz, Marrakech

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 173 reviews" "
Rating 8 - Good. 65 out of 173 reviews" "
Rating 6 - Okay. 19 out of 173 reviews" "
Rating 4 - Poor. 9 out of 173 reviews" "
Rating 2 - Terrible. 10 out of 173 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Samir, Wembley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

Syed

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Breakfast buffet was limited and repetitive. Dinner slightly betterHowever, spa and pool area were good. Staff were attentive. Small lift suitable for just about 4 people, but with no luggage. Avoid side facing Main Street. Air conditioning was working. Only get one room card, which was inconvenient. No baths, all rooms with showers.

2/10 Terrible

Ahmed

Disliked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Hajnal

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was nice
Stayed 5 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ayoub Rocks
Great hotel with professional and kind staff, put maximum efforts to keep customers happy.
Stayed 4 nights in Jan 2023

4/10 Poor

Khalid

Liked: Staff & service
Disliked: Cleanliness

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Simple efficient breakfast buffet. Very friendly staff and also helpful as well. Not far from Jardin Majorelle
Stayed 5 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Good and nice hotel Cleaning is a bit lower than expected, Mattress is so hard for me it doesn’t work. the area is safe and good area next to faculty of medicine.
Stayed 3 nights in Dec 2022

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel staff were Awesome, the location was perfect for my needs. The breakfast included was the CON , it was okay but the same thing for the 6 days I was there , it needed variety. There are little restaurants everywhere and affordable. Overall I was completely satisfied.

10/10 Excellent

Lizardo R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 2 nights in Nov 2022

8/10 Good

Asif

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Great location, nice an clean, comfortable bed. Friendly & helpful staff. Breakfast needs to improve on choice.
Stayed 1 night in Oct 2022

10/10 Excellent

Jason

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Really clean hotel. Close to lots of restaurants. Hotel however didn’t have the room ready, which led to sitting in their lobby for some time. Not sure why they have a check in time if they don’t have rooms ready at that time.
Stayed 1 night in Sep 2022

10/10 Excellent

Fasih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Marrakech
I had a wonderful stay at Hotel Ayoub, located in the 'New' area of Marrakech. Only 5 minutes drive to Gueliz, and 10 minutes to Jemaa el-Fna. I did use the Sauna whilst at the hotel, so I got to see the spa and message areas. All very well kept and great service. The room itself was a good size and all facilities as advertised. The internet was fast and stable!
Stayed 5 nights in Sep 2022

8/10 Good

Fatima

Stayed 4 nights in Aug 2022

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Samira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 2 nights in Jun 2022

8/10 Good

Anthony

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good time overall on a budget, reception staff were exceptional and overall staff in the hotel.
Stayed 4 nights in May 2022

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent value for money. The hotel is safe, secure, and clean. The breakfast, restaurant, and pool are good. The staff were very helpful and professional. Beds are comfortable and the bathroom is spacious with a powerful shower. I would have given the hotel 5 stars but our AC didn’t work.
Stayed 1 night in Apr 2022

8/10 Good

Josue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
All good but gym was only accesible for a few unread hours.
Stayed 1 night in Mar 2022

10/10 Excellent

Wahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I was quite sceptical about staying here, however when I arrived it did give me a smile. Hotel staff are friendly and very helpful every time you need help! The price I paid for this hotel for 11 day stay was totally worth it! Only thing is that this hotel needs a area for guests to lounge around at night because there’s a 9PM curfew currently. The pool is way bigger than the photos shown so All in all great experience.
Stayed 8 nights in Aug 2021

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très propre et chambre avec belle vue panoramique sur le village
Stayed 3 nights in Jan 2020

8/10 Good

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad it is 3.5 km away from the square no less than a km as its estates on the description.
Stayed 1 night in Jan 2020

8/10 Good

Yavuz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

AndrewF., Chicago, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great and a awesome price however the service was by far the best part and was AMAZING!! Specifically Hassan made it top notch! I seriously can’t say enough to articulate how great this experience was. Thank you for everything! This staff made a great vacation one of the best I’ve ever had!
Stayed 8 nights in Aug 2019

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome to Marrakesh!
Such an awesome place to stay. The rooms were clean, the workers were AMAZING (Shout out to Hassan who hooked us up with tours and hot spots) and the pool was a cool place to hangout. The hotel is in a good location, not really by much but a 7 min cab ride to the Médina or dinner which really was not bad. Id stay here again. Highly recommend this place.
Stayed 8 nights in Aug 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Great people hotel and great customer service they make you feel very comfortable and wanted
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 9 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and pleasant staff. Breakfast was very good. Well located within walking distance of the city. Safe area to walk at any time.
Stayed 7 nights in Nov 2018

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool is clean and tidy and receives the sun most of the day .The hotel doesn’t sell alcohol
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible experience - offended by staff
I had a terrible experience - been traveling a lot around the world as a solo female traveler and at this hotel one guy from the staff were following me all around the facilities although I told him to stop. Wifi was not working the first two days and I came for doing business that I needed to be online for. Also the pool was ice cold and when I wanted to go to the gym the staff told me it was closed every Monday. When I came home another employee had taken my email address and had written me an inappropriate message about how much he loved me. I wrote an email to the hotel to complain but they have not even responded.
Stayed 3 nights in Jan 2019
Response from Asma Maarouf on 4 Feb 2019
Hello we thank you for choosing hotel Ayoub for your stay in Marrakech for the person who followed you around the hotel it was necessary to inform the reception on the spot to take the necessary measures with regard to it for the SPA the closing day is monday for wifi there was a problem on the whole neighborhood for the person who sent you the email we are amazed of where he had your aderess email we ask you to send us the email so we can check waiting for a return from you thank you kindly accept our greetings the best

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A Great Hotel for the Price
Clean and comfortable with excellent service.
Stayed 3 nights in Jan 2019
Response from asma on 30 Jan 2019
Hello thank you for your positive comment we had the great pleasure we share your comment with the whole team sincere thanks

10/10 Excellent

Temour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Gueliz
Hotel was great! Friendly staff great manager and very good facilities plus the breakfast is amaaaazing!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice very good location. With nice gym and pool.
Stayed 10 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2018

8/10 Good

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with terrible breakfast
Good hotel with compact clean rooms and looks modern. Staffs are friendly and helpful. Good location and nice neighbourhood. Breakfast is terrible and not many choices. Especially no fruits or yogurt and very limited menu. Except breakfast all good with the hotel.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good staff. Its a bit out of the city and main touristy bits, but easy enough to walk to the main roads in either direction for busses, taxis. It's great if you want a bit of peace and quite after a long day. Room was very comfortable and maintained well.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service are excellent. Staff are very helpful.
Stayed 6 nights in Dec 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
REALLY noisy place. I blame this on the architecture which has every room door facing a massive open air space from the ground floor to the top of the hotel, So, you hear every door slam and loud conversation from the lobby and each and every floor as guests enter and exit their rooms
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Jac, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Staff is very helpful. Swimming pool has limited access. Breakfast is average.
Stayed 2 nights in Oct 2018

10/10 Excellent

Husnain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Nice clean hotel with awesome facilities. Staff were very helpful to with the little things such as printing boarding passes flagging down taxis etc. Will deffo stay here again.
Stayed 1 night in Sep 2018

2/10 Terrible

Jackie, New York

Disliked: Cleanliness, staff & service, property conditions & facilities
Be very careful when you are booking a full boarding. This hotel will offer you the same 3 types of salad and 3 types of Sandwiches for lunch to choose from every day. The lunch menu does not change, my husband and I stayed for 10 days and and they kept asking us to keep from the same menu everyday, for the exception that they offered the dinner leftovers from the previous night. The breakfast is very very poor, the worse that I ever seen, for desert they will offer you desert from the frozen aisle from the supermarket. My money was also stolen from my wallet which was in my bag and never came out of my room. I’m so shocked by the positive reviews I read before picking this hotel, definitely far from being a four star...
Stayed 10 nights in Sep 2018

8/10 Good

Petre, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel. Wouldn't be a 4-star in international standards though. I'd say maybe 3-star.
Stayed 1 night in Sep 2018

8/10 Good

Martin, Podsmreka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place that makes you wish to live in Marakkesh
We booked a hotel for three nights in Marakesh, the hotel is in good condition Location isn good, is about 10 minutrs drive with taxi from city center and near big alleys to get out from town. In a range of one kilometer there are some really good restaurants, over the street is Medical University and some small shops. The parking is in front, is guarded 24h a day from hotel security service. We got a big room with street view, with huge bed and they brought an extra bed for a child. In the room was fridge, a couple of chairs, a big screen TV, Wifi was working very well The Bathroom was clean, nicely equipped and big enough. The breakfast was good, there was enough coffee and Moroccan tea :) We also paid a visit to spa, where we were serviced with really good massage. I do recommend, The staff is kind and helpful and every tip you give is warmly welcomed, also some chocolate bars for the guy who was watching our car during the night was accepted with great gratitude. if I would come back, I would probably go there again (I`ll be back in two years probably ) ). The only thing that irritated us was an elevator, which has a door that closes far too soon But OK, that is just a detail.

8/10 Good

Verified traveller

Liked: Cleanliness
Make sure you get a room away from the streets.
Good enough and eager to please. Stay away from the street side rooms. They are very noisy until the wee early morning hours.
Stayed 1 night in Apr 2018

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tourist hotel.
Short cab ride to the medina. Friendly staff, clean rooms and good breakfast.

6/10 Okay

Nav, uk

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
More like a 3*
A 4 star hotel without an iron, cold pool and have to pay for entry into sauna. Otherwise a 20dh taxi ride away from the centre. There is a nice local food shack down the road and a few grocery stores. Didn’t have food at the hotel so can’t comment
Stayed 1 night in Mar 2018