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"The room was in excellent condition, and the cleaners were helpful and kind. I would like to give a special thank you to both Serkan and Julide for their amazing customer service, hospitality, and kindness. They are the heart of the Richmond Hotel in Istanbul and were able to deal with every situation professionally. Thank you again, Serkan and Julide. Kind regards, Hanad Ali.”"

"Great hotel very modern "

"Thank you Marmara Pera, whenever we travel to Istanbul, we stay in this beautiful hotel. Thank you for such a great customer service, and helping us with the refund. Because of this act of kindness, we will stay loyal and always return to this hotel in the future❤️ Great location, great breakfast, great customer service. Thanks again!"

"This hotel is our favorite and always perfect. Thank you"

"Excellent location. Very clean and comfortable bedroom. Brilliant views from the roof top restaurant. "

"The check in was easy, the hotel was well located. Staff very friendly, and the rooms clean and spacious, cleaner came daily. Facilities were very good. "

"Friendly staff and located in a great part of town to see the sites"

"Everything was super perfect "

"I have stayed in many luxury hotels in my life. This is a hotel with a very high level of service and quality. However, in order for the experience to be perfect, it is essential to have a room close to the reception. Initially, I was given a room that was far away, and I requested a change, which was approved."