Meeting facility

Reviews of BlissPoint Inn & Suites

2 out of 5
BlissPoint Inn & Suites
6138 East Corridor Drive, Marion, IN

Reviews

6.0
Rating 10 - Excellent. 101 out of 677 reviews" "
Rating 8 - Good. 159 out of 677 reviews" "
Rating 6 - Okay. 154 out of 677 reviews" "
Rating 4 - Poor. 129 out of 677 reviews" "
Rating 2 - Terrible. 134 out of 677 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Disliked: Staff & service, property conditions & facilities
No hair dryer, 3 towels, and shower did not work
Stayed 2 nights in May 2024

4/10 Poor

Belinda

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Kleenex bathroom is all scuffed up no drain plug . Dirty refrigerator.
Stayed 1 night in May 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rex

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel Manager on 15 May 2024
Dear Rex,Thank you for your Positive review as it encourage our team to serve more better to our guests.

6/10 Okay

Ashley N, San Antonio

Travelled with group
Disliked: Staff & service, property conditions & facilities
The cleaning lady was very rude in the morning opening the door even though i had been approved for a late check out and was half naked and kept telling me we had to be.out by 11.
Stayed 1 night in May 2024
Response from Management on 11 May 2024
Dear Ashley,My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best.Thanks,Management

6/10 Okay

Monique

Liked: Cleanliness, staff & service
Easy check in
Stayed 1 night in May 2024
Response from Hotel Manager on 3 May 2024
Dear Monique,Thank you for your stay, we appreciate your review.

2/10 Terrible

Brandon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a joke, stains & trash every where.
Stayed 1 night in Apr 2024
Response from Management on 1 May 2024
Dear Brandon,Thanks for the stay and the feedback.Please accept my apologies for the inconveniences.We shall definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you againThanks,Management

2/10 Terrible

Vantrice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Walls in the room was dirty. Couch stained. Shower stained. Wood on the furniture was severely damaged. And OMG I could not sleep paranoid over the bugs. 😩😩. I wish I could upload the pictures. Staff was polite to me but rude to others who complained about the conditions.
Stayed 2 nights in Apr 2024
Response from Management on 1 May 2024
Dear Vantrice, My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will consider us again. You can be assured of a pleasant stay.Thanks,Management

2/10 Terrible

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room listed as non smoking, but the room smelled awful like smoke. Room was full of patched holes, cracks in the tile and window. The tub had rust spots. We only stayed there because all other hotels were sold out. Never again.
Stayed 1 night in Apr 2024
Response from Management on 1 May 2024
Dear Lisa,I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
My room door did not lock. At all! No need for a key. The manager said it would be fine because there was a security camera in the hallway. Everytime i left my room, i had to take everything with me. I slept with the chair propped up against the door handle. Spend a few extra bucks and stay somewhere else.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 Apr 2024
Dear Brian,We took a look on the incident which you mentioned in your review and as you are also aware from it that manager himself came to your room checked it and your door lock seemed perfectly working but still let us not count this all. At the end, we can say that we will put some extra efforts on your next stay.Hope to see you again,Regards,Hotel Manager

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Room wasn't terrible but the toilet ran all night. Some dirt in the corners. Only 3 pillows, no extra blankets. The linens and towels were thin and scratchy, cheapest possible toiletries. 6 people across the hall smoking pot. Not a great experience.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 Apr 2024
Dear William,Your mentioned all the points has been noted and I will personally take a look in this as this is not a part of our hospitality. You will see an improvement on your next stay.Thanks,Hotel Manager

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Basic motel. Reasonably clean, but a few mechanical issue with the bathroom.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 Apr 2024
Dear Mark,First of all thank you for choosing us and as you mentioned "mechanical issue with bathroom", our team will try their best to resolve this issue and I assure you the best on your next stay.See you next time,Regards,Hotel Manager

8/10 Good

David

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was some mold in the shower, property seems neglected.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 14 Apr 2024
Dear David,First of all thank you for your stay. In addition, We will definitely improve your mentioned point.Regards,Hotel Manager

4/10 Poor

Loreliz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 14 Apr 2024
Dear Loreliz,Thank you for your review hope you enjoy your next stay.Regards,Hotel Manager

10/10 Excellent

Jeffery

Travelled with family and small children
Liked: Amenities
Grandkids had a blast in the pool, staff was amazing, beds were comfortable
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 2 Apr 2024
Dear Jeffery,Thank You for your honest response, It means a lot.Regards,Hotel Manager

2/10 Terrible

Nathan

Business traveller
Disliked: Amenities, property conditions & facilities
It was old barely any or no movie channels They claim to have a breakfast but there was no breakfast there this place was awful
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 30 Mar 2024
Dear Nathan,We appreciate your review and we will take personal care of this as we regularly serve breakfast maybe you came late but still as you are saying we will take care of it. Hope to see you again and allow us to serve you breakfast once again.Thanks

4/10 Poor

Benita

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bless their hearts, but this place is a dump--complete with discarded mattresses and box springs outside.
Stayed 3 nights in Mar 2024
Response from Management on 26 Mar 2024
Dear Benita,Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your experience at BlissPoint Inn & Suites did not meet your expectations. Please accept our sincere apologies for any inconvenience caused by the discarded mattresses and box springs outside the property.Rest assured, we take your comments seriously, and we will address this issue promptly to ensure that all our guests have a pleasant and comfortable stay with us in the future.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,Brijesh PatelGeneral ManagerBlissPoint Inn & Suites

2/10 Terrible

Brian

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was not open the gym was just a big storage room non functional the free breakfast consisted of bread and pancakes that tasted like well one bite and into the trash they went would only give us two towels that were paper thin the bed was nice but the pillows were terrible no phone no coffee pot don’t stay at this place there are other places in the immediate area even if they are half as bad as this place you’ll be doing better
Response from Management on 26 Mar 2024
Dear guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had during your recent stay at BlissPoint Inn & Suites.We are sorry to hear that the pool was not open during your visit. Our team is currently working on ensuring that all amenities are fully functional for our guests to enjoy. Additionally, we are addressing the issues with the gym equipment and the quality of the breakfast items served.We appreciate your comments regarding the towels and pillows provided. We will make sure to take your feedback into consideration as we continue to improve our services for future guests.We apologize for any inconvenience you experienced during your stay and hope that you will give us another opportunity to exceed your expectations in the future.Warm regards,Brijesh PatelGeneral ManagerBlissPoint Inn & Suites

2/10 Terrible

George

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Wi-Fi was very poor, bed was terrible, no tv remote, very limited tv stations. Door had to be slammed to close and got to listen to doors slamming all night, no night lights, 1 wash rag and 2 towels for a jacuzzi room, no cups, no ice bucket.
Stayed 2 nights in Mar 2024
Response from Management on 9 Mar 2024
Dear George,Thanks for the stay and the feedback. Please accept my apologies for the inconveniences. We shall definitely work on your observations. You can expect a further improved stay next time. We look forward to seeing you again.Thanks,Management

6/10 Okay

dasman

Disliked: Staff & service, property conditions & facilities
Response from Management on 9 Mar 2024
Thanks,Management

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Loud night!
Fire alarms going off late at night, tv didn’t work in the room, phone didn’t work - had to walk down to front desk if needed anything. Won’t stay there again.
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Dear Guest,Thanks for the stay and the feedback. Please accept my apologies for the inconveniences. We shall definitely work on your observations. You can expect a further improved stay next time. We look forward to seeing you again.Thanks,Management

2/10 Terrible

Kenneth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Management on 24 Feb 2024
Thanks

2/10 Terrible

ricky

Stayed 1 night in Feb 2024
Response from Management on 26 Mar 2024
Dear Guest, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Not Stay Again
The room felt dirty, my shoes stuck to the carpet. The beds and measly pillows were horribly uncomfortable. The only towels provided were two hand towels. The pool was closed indefinitely.
Stayed 1 night in Feb 2024
Response from Management on 24 Feb 2024
Dear Amy,room felt dirty, my shoes stuck to the carpet. The beds and measly pillows were horribly uncomfortable. The only towels provided were two hand towels. The pool was closed indefinitely.Thanks,Management

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was closed, the free breakfast was a joke. And the furniture and everything looked like it hadn’t been cleaned in years.
Stayed 1 night in Feb 2024
Response from Management on 24 Feb 2024
Dear Sara, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management

4/10 Poor

Rebekah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Don’t expect breakfast when staying here. There was rotten oranges the whole week there and the milk and orange “juice” was reused every morning. They were only “open” during the week, and only for about 45 mins. Truly a joke of a free breakfast. Also the pool was closed. And the elevator had no paper work verifying inspection. I’m local and needed a place while my water pipes were being replaced. I recommend this place if you are just in the area tor a couple days. Just don’t expect what they describe.
Stayed 2 nights in Jan 2024
Response from Management on 12 Feb 2024
Dear Rebekah,Thanks for the stay and the feedback.Please accept my apologies for the inconveniences.We shall definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Thanks,Management

2/10 Terrible

Mark

Disliked: Property conditions & facilities, room comfort
So sad to leave such a poor review
This place is terribly outdated and needs to be brought up to code. It smelled musty and unwelcoming. While the staff was polite, the recommendation to just use the heating unit carefully despite the outlet being physically burned out is very concerning. I felt the need to check out immediately for my own safety!
Stayed 2 nights in Feb 2024
Response from Management on 6 Feb 2024
Dear Mark,I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks

2/10 Terrible

Michelle

Liked: Cleanliness, room comfort
Disliked: Staff & service
Horrible hotel
Toilet over flowed in the floor and they just gave us a plunger and told us to keep it. The shower never would get hot water. The shower curtain did not come into the shower so the water went everywhere on the floor
Stayed 1 night in Jan 2024
Response from Management on 6 Feb 2024
Dear Guest,Thanks for the stay and the feedback. Please accept my apologies for the inconveniences. We shall definitely work on your observations. You can expect a further improved stay next time. We look forward to seeing you again.Thanks

10/10 Excellent

Sikiu

Stayed 3 nights in Jan 2024
Response from Management on 6 Feb 2024
Thanks

6/10 Okay

Stephen

Stayed 1 night in Jan 2024
Response from Management on 6 Feb 2024
Thanks

4/10 Poor

Angel

Stayed 1 night in Jan 2024
Response from Management on 22 Jan 2024
Thanks

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast hasn't been open the past several times I've been there
Stayed 4 nights in Jan 2024
Response from Management on 20 Jan 2024
Dear Joseph,I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back againThanks,Management

2/10 Terrible

Kalisha

Disliked: Property conditions & facilities
I will not never stay there again the bathroom in my room was dirty had hair all over the floor,toilet and shower the toilet was dirty I told the front desk man and he acted as if I was lying and ask to come see for his self he did and saw the problem so he had house keeping clean the bathroom so they supposedly cleaned the bathroom but hair was still all over the place I was very upset with this situation
Stayed 1 night in Jan 2024
Response from Management on 20 Jan 2024
Dear Kalisha,Thanks for the stay and the feedback.Please accept my apologies for the inconveniences.We shall definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Thanks,Management

10/10 Excellent

shelly

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Management on 11 Jan 2024
Thanks

2/10 Terrible

Charles

Stayed 1 night in Dec 2023
Response from Management on 6 Feb 2024
Thanks

2/10 Terrible

Greg

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Management on 6 Jan 2024
Thanks

8/10 Good

Anthony

Very quiet. Clean room.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 28 Dec 2023
Dear Anthony,Thank you for your honest reviews as it will help others to find better and comfortable place in town.Thanks,Hotel Manager

6/10 Okay

Patrick

Stayed 1 night in Dec 2023
Response from Hotel Manager on 20 Dec 2023
Thank you for your ratings

4/10 Poor

Leticia

Stayed 2 nights in Dec 2023
Response from Hotel Manager on 20 Dec 2023
Thank you for your review

8/10 Good

Jim

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Hotel Manager on 20 Dec 2023
Thank you for your honest ratings as it will help others to find better place around town. We really appreciate it.

6/10 Okay

Nevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Water damage room
Water damage to ceiling and walls.
Stayed 1 night in Dec 2023
Response from Management on 14 Dec 2023
Nevin, My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will consider us again. You can be assured of a pleasant stay.Thanks,Management

2/10 Terrible

Eli

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the most disgusting hotel room I’ve ever stayed in. The shower alone looked like it was in the middle of a science experiment.
Stayed 1 night in Nov 2023
Response from Management on 14 Dec 2023
Dear Guest,Thanks for the stay. Kindly accept my sincere apologies for the inconvenience caused to you during your visit.Please be assured that I have taken this up very strongly and the concerned team has been told to ensure this will not happen in future.Thanks

4/10 Poor

Diane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The look from the outside.
Stayed 1 night in Nov 2023
Response from Management on 14 Dec 2023
Dear Diane, My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best.Thanks

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023
Response from Hotel Manager on 20 Dec 2023
Thank you for your honest ratings as it will help others to find better place around town. We really appreciate it.

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst yet
Check-in guy was surly. Room was dirty, stained sheets, soap holder in shower broken. Stairway carpeting was covered in stains. We took stairs because when taking elevator it made a concerning sound and had no inspection certificate anywhere inside, so we didn't feel safe. No coffee maker in room, morning coffee was cold as the weather outside. The TV remote didn't work, and the beds were the most uncomfortable ever, this weird combination of very soft and very hard. You have to experience to understand. Stay was so bad we didn't stay for breakfast as the hotel seemed to have cleanliness issues. I'm sure the manager will be very distraught to read this, but that place really should take these reviews to heart and do something about it. We go to that area a lot as we have a kid going to university nearby. We'll never stay at this place again.
Stayed 1 night in Nov 2023
Response from Management on 14 Dec 2023
Dear Michael, Thanks for the stay. Kindly accept my sincere apologies for the inconvenience caused to you during your visit.Please be assured that I have taken this up very strongly and the concerned team has been told to ensure this will not happen in future.Thanks

10/10 Excellent

Josh

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very quiet
Stayed 1 night in Nov 2023
Response from Management on 20 Nov 2023
Dear Guest, I’m very pleased that you found us to be the right place to stay on this trip, got value for the price paid and that you would stay with us again.Thanks,Management

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
I will never stay there again.
It fell and looked pretty dirty. Was a hot tub room but the Jets in the hot tub barely worked. Hallway smell like marijuana.
Stayed 1 night in Nov 2023
Response from Management on 20 Nov 2023
Dear Guest,Thank you again for taking the time to share your experience and we look forward to welcoming you back in the future!Thanks,Management

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised or shown on web site
I reserved a room for three adults. There was only enough towels, wash cloths for 1. There was only one small bar of soap. There was nothing available to hang our coats or clothing. The water from the shower emptied onto the bathroom floor. The door did not lock from the inside properly. The hotel advertised free breakfast, there was none. If all you want is some place to grab a nap this might be ok.
Stayed 1 night in Nov 2023
Response from Management on 9 Nov 2023
Dear Guest, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management

8/10 Good

Christine

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Hotel Manager on 20 Dec 2023
Thank you for your honest ratings as it will help others to find better place around town. We really appreciate it.

2/10 Terrible

Stephanie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel hell
The place is not very clean. We had noise complaints all night because our neighbors across the hall were super loud. They were playing music and yelling. The next night the room above us flooded and no one told us. We only found out when one of us laid on a soaked bed. Then the “manager/owner” proceeded to offer us the other room’s name and info to go speak to them. We turned that down. They offered to “upgrade” us to a nastier room. They told us we could take the upgrade or leave for a one night refund. They told us to discuss it and then when we went to let them know what we decided, they had already checked us out and started a refund process. The room was booked in my name and I didn’t even give them an answer of what I wanted to do.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 31 Oct 2023
Dear Stephanie,Thank you so much for the stay and taking the time to give us your feedback on our property. We are extremely sorry for each of the negative experience you had at this hotel as you have mentioned.Your feedback is important for us to know and urgent actions will be taken to improve our process at this property. Our apologies for the issues you encountered during your stay, but this is certainly not the kind of guest experience we want you to have. Your concerns will be thoroughly investigated with our team, hotel records and management to ensure effective actions are taken to resolve each of the issues.Request your understanding and consideration to give another opportunity and we don’t want you to have a negative impression of our hotel. We hope that you will consider it favorably.Sincerely,Hotel Manager