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"We didn’t face any issues mentioned in the negative reviews. It was an excellent stay. Maybe add more vegetarian friendly items on the 24-hour menu."

"Perfect place for a short stay. "

"The whole experience was superb. Rooms nice, staff friendly, food fantastic and spa was excellent. "

"★★★★★ Absolutely outstanding stay! This hotel exceeded our expectations in every way. The rooms were spotless, comfortable, and very well maintained. The staff were incredibly friendly, professional, and always ready to help with a smile. The location is perfect — getting to the hills was effortless, whether by train or bus. Everything was convenient and stress-free, which made the whole trip even more enjoyable. The breakfast was truly amazing, with a wide selection of fresh, high-quality options. The evening cheese and sausages refreshment was a wonderful touch and such a thoughtful addition after a full day out. The brand-new saunas and swimming pool are exceptional. The spa area is modern, beautifully designed, and perfect for relaxing. A perfect 5-star experience — we would absolutely stay here again and highly recommend it!"

"We had a great stay. There was a good selection of food for breakfast. Spacious room with a good size bathroom. The hotel is in a perfect location - very central and close to the train station, shops and restaurants. "

"Excellent food"

"Yes"

"We enjoyed our stay and the location was great. The lounge/restaurant area was a lovely space to relax by the fire and have something to eat and drink. The rooms were nice but could do with some extra features like somewhere to put the suitcase and some better lighting (it was too dark). We also found very limited bathroom amenities for a hotel of this standard. For example a one product "does everything" which I find is more of a 3 star hotel feature. "

"The Alpen Chalets were very good - clean, lot of space for 3 adults. Service was great in the Restaurant Senger and the food was delicious. We had breakfast and dinner in Restaurant Senger for nearly 5 days and we liked the food. Spa with massages is also very good. In general excellent experience. This was our 3rd visit during Christmas times and we like it here."