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Artuklu Kervansarayi - Special Class

Colonial Mardin hotel in Artuklu with free breakfast

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July 2024

Photo gallery for Artuklu Kervansarayi - Special Class

Shower, free toiletries, hair dryer, slippers
Royal Suite, 1 King Bed | Free WiFi
Breakfast, lunch and dinner served
Reception
Deluxe Quadruple Room, 1 Bedroom | Bathroom | Shower, free toiletries, hair dryer, slippers
Reviews
7.4

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
1. Cd, Savurkapi Mahallesi, Mardin, Mardin, 47100
  • Popular LocationGreat Mosque of Mardin5 min drive
  • Popular LocationMardin Castle5 min drive
  • Popular LocationMardin Museum7 min drive
  • AirportMardin (MQM)25 min drive

Most relevant reviews

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Room options

Presidential Suite, 1 Bedroom

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 King Bed

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room, 1 Bedroom

10/10 Exceptional

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

Honeymoon Double Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Single Bed

8/10 Very good

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Economy Room, 1 Double Bed

8/10 Very good

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
2 bedrooms
Private bathroom
Hairdryer
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Standard Double or Twin Room

8.1/10 Very good

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Room, 3 Single Beds

10/10 Exceptional

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 3 sq m
  • Sleeps 3
  • 3 Single Beds

Economy Room, 3 Single Beds

7.8/10 Good

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 3 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

About the area

Mardin

Located in Mardin, Artuklu Kervansarayi - Special Class is in the city centre. Sabanci City Museum and Mardin Sanat Merkezi are cultural highlights, and some of the area's landmarks include Kasımiye Medresesi and Şahkulubey Mansion.

What's nearby

  • Great Mosque of Mardin - 5 min drive
  • Mardin Castle - 5 min drive
  • Zinciriye Medresesi - 5 min drive
  • Kasımiye Medresesi - 6 min drive
  • Mardin Museum - 7 min drive

Getting around

  • Mardin Station - 16 min drive
  • Mardin (MQM) - 26 min drive

Restaurants

  • Merlin Konağı - 9 min walk
  • Reyhan Cafe & Restaurant - 6 min walk
  • Atilla Çay Parkı - 6 min walk
  • Filinta Cafe - 5 min walk
  • Sarıyer Börekçisi - 5 min walk

About this property

Artuklu Kervansarayi - Special Class

Hotel located in Artuklu
Free breakfast (local cuisine), a terrace and a coffee shop/cafe are just a few of the amenities provided at Artuklu Kervansarayi - Special Class. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), coffee/tea in reception and tour/ticket information
  • A 24-hour front desk, a front desk safe and luggage storage
Room features
All 58 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Private gardens, fridges and heating

Languages

Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free local cuisine breakfast available daily 8 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Built in 1285
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

Outdoor space

  • Yard

More

  • Air conditioning (climate-controlled)
  • Heating

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 17 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Artuklu Kervansarayi Special Class Hotel
Kervansarayi Special Class Hotel
Artuklu Kervansarayi Special Class
Kervansarayi Special Class
Artuklu Kervansarayi Mardin
Artuklu Kervansarayi - Special Class Hotel
Artuklu Kervansarayi - Special Class Mardin
Artuklu Kervansarayi - Special Class Hotel Mardin

Frequently asked questions

Is Artuklu Kervansarayi - Special Class pet-friendly?

No, pets are not allowed at this property.

How much is parking at Artuklu Kervansarayi - Special Class?

Self-parking and valet parking are free at this property.

What time is check-in at Artuklu Kervansarayi - Special Class?

Check-in begins at 1 PM.

What time is check-out at Artuklu Kervansarayi - Special Class?

Checkout is at 11 AM.

Does Artuklu Kervansarayi - Special Class provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 17 per vehicle applies.

Where is Artuklu Kervansarayi - Special Class located?

Located in Artuklu, this hotel is steps away from Melik Mahmut Mosque, Hatuniye and Sakıp Sabancı Mardin City Museum. Sehidiye Mosque and Sabanci City Museum are also within 10 minutes.

Artuklu Kervansarayi - Special Class Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 56 out of 185 reviews" "
Rating 8 - Good. 63 out of 185 reviews" "
Rating 6 - Okay. 31 out of 185 reviews" "
Rating 4 - Poor. 17 out of 185 reviews" "
Rating 2 - Terrible. 18 out of 185 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

piyush

Travelled with family
Liked: Staff & service
Disliked: Amenities
internet is poor, could not get room internet.no heater in room. room was very cold. no door on shower. after shower, water was every where including near bed, front door.no shampoo or soap in shower ,
Stayed 2 nights in Apr 2022

2/10 Terrible

Alisa

Stayed 3 nights in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
A horrible night at the "Royal" Suit
We had a horrible night. We booked a Royal suit but it was far from that. The room was just next to the wedding yard with a wedding party ongoing with noise and very loud music till 11:30 pm. This would not even be a problem but nobody told us about it. Knowing this we would have selected a different room. When we called the reception, the staff wasnt cooperative, telling us the music will stop soon but it went on for hours. The room was generally nice (very spacious), however, it had several shortcomings that a hotel of this level shouldnt afford - run down bathroom, non-functional electric plugs, no separate toiletries. We could live with these room shortcomings, but the attitude of the staff was really off putting, and destroyed our mood and wish to stay at this hotel again.
Stayed 1 night in Aug 2021

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities
The building is historical and beautiful. Location is great, accessible, and quite. In city view rooms, Sunrise and Sunset is so beautiful. Re to customer service, Tarek is the best in the hotel!
Stayed 4 nights in Dec 2020

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best place I stayed in Turkey. Very charming. Breakfast was really good and staff polite
Stayed 2 nights in Oct 2020

10/10 Excellent

Veronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice building
Few uneasy rooms. Bathrooms could be ameliorated. Staff and building very good
Stayed 2 nights in Oct 2019

8/10 Good

Lucia

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful palace but basic rooms
Almost no English spoken. No parking despite what written in the hotel description, only free parking places in the street in poor condition. Nice terrace with beautiful view but forbidden to stay unless you buy a drink. The ancient building has a lot of character and it’s beautiful, but not the rooms, they are basics and very plain. Good breakfast. Decent wifi. Good location but already at the far end of the Main Street.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
+Historical building. Beautiful. - Room door was a simple latch!! - blow drier socket with wires exposed - room lights too dark
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities
The place is gorgeous but no hot water for 2.5 of my 3 days, my room was never cleaned, no garbage bins provided, no water provided, etc.
Stayed 4 nights in Jul 2019