Marcos Castellanos Hotels from ₹4,976

"The hotel is close to the Plaza, as well as many restaurants and stores. The staff was very attentive and helpful and my room was very nice. The continental breakfast offered a variety of foods and there is a bar that opens in the afternoon. Overall, my visit was very nice and I would recommend this hotel to my friends and family."

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"En general todo bien. El servicio de limpieza de cuartos muy bien, la alberca muy bien. La gente del buffet, la que prepara los huevos, quesadilla y sirve los frijoles y chilaquiles muy bien, pero los meseros no son malos, son lo que le sigue, malos para atender, pero lo peor es que te quieren cobrar a medio desayuno, muy incomodo, lo hacen sentir a uno como si fuera un delincuente, a medio comer que si les podía pagar el buffet, estaba quedando en el hotel, no me iba a fugar, pero parecía que estaba huyendo, muy mal realmente mal."

"I loved my stay at Plaza Chapala Hotel! The location is two blocks to the Malecon, the rooms are nice and the breakfast was wonderful. I loved the garden! I drank my coffee and read a book there every morning. "

"Security and Food"

"all the above "

"El hotel es my bonito y muy limpio el personal muy amable . Definitivamente si volveremos "

"We tried to use the Jacuzzi and it was dirty it had plus the water was cold I will not recommend this cabins to no one"

"I'll give credit where credit is due the owner/manager of the cabins was very respectful, responsive, attentive and did get everything fixed that needed fixing. But to start off there is no reception and you can't pay with your credit card so you won't be getting any bonus miles on your credit card for your stay, it's essentially just an online transaction they will send the link and the website charges an 11% commission on the transaction but I worked it out with the guy and was able to just transfer money. All right so now to the cabin, sure it looks elegant it looks pretty but it definitely feels like they were built at very low cost the door is very small to get in through and it was dusty, dirty, moldy and worst of all there was no door for the restroom and no ceiling so if you go with your significant other you guys will hear what the other person is doing which is not cool. There should've been a picture of the doorway on the posting showing that or at least an explanation on how the set up is. The other thing that happened was the toilet stopped working it got plugged up we don't know how because we never put toilet paper in the toilet it took about 6 to 8 hours for someone to show up. And we couldn't shower either because the boiler was turned off and it's took forever to get someone to go turn it on as well super inconvenient and the water took forever to heat up. Be warned, the cabin gets super hot the daytime spring/summer and it gets super cold morning time. "