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Portozul Hotel Suites & Spa

3.0 star property
Beach-adjacent retreat near Playa La Audiencia combines relaxation with convenient shopping and spa treatments for a rejuvenating coastal getaway

Choose dates to view prices

Portozul Hotel Suites & Spa welcomes families with amenities steps from the beach. Unwind in the sauna after exploring or browse on-site designer stores. The property includes a playground for kids, laundry facilities for longer stays, and reliable high-speed WiFi throughout.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is ₹13,035
₹15,511 total
includes taxes & fees
4 Jun - 5 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 48 per cent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 180 for adults and from MXN 120 for children
  • Late check-out fee: 48 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Portozul Hotel Suites & Spa have a pool?

Yes, this property has an outdoor pool.

Is Portozul Hotel Suites & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Portozul Hotel Suites & Spa?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Portozul Hotel Suites & Spa?

Check-in start time: 3:00 PM; check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Portozul Hotel Suites & Spa?

Checkout is at noon. Late check-out is available for a 48% fee (subject to availability).

Where is Portozul Hotel Suites & Spa located?

Nestled on the beach, this Manzanillo hotel is within a 10-minute walk of Playa Azul Salagua and Orus Casino. Las Hadas Golf Course and Riviera Casino are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 14 out of 29 reviews
Rating 8 - Good. 10 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location Great Service

The staff at Porozul are friendly. The rooms are big and the view is fantastic. The location is perfect for travelers as you can walk across the street for Starbucks, Dairy Queen, or pizza. The hotel restaurant is also good. The mattress could be softer, but hey, place a few towels under the sheets!
View from our room
Junior Suite with fridge
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general me gustó todo el hotel así como el trato de su personal
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
El trato amable y limpieza del Hotel excelente. Lo que me gusta del lugar es la cercania del mar con el lugar
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente descanso en la playa con total comodidad

El hotel es muy lindo y bien cuidado, todo en perfecto estado. La atención tambien fue excelente al igual que la comida, las piscinas y la playa deliciosa!!!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Cèsar

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
La ubicación y la playa, la atención del personal muy amables todos.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice long weekend stay.

The hotel itself is very nice. Nice comfortable room with a great view but the AC unit dripped water on the floor. Pool and other facilities were also very nice but the service at the restaurant was poor. Food was so so. Wonderful beach. All things considered, pretty good for the price.
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Robert

Liked: Cleanliness, amenities
Cortaron el agua cuando era mi check out creo que tuvieron que prever las salidas y dar el mantenimiento en otro horario
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Karina

Todo esta excelente el servicio el lugarl , limpio hermoso establecimiento
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place near to stores and principal avenue staff was very kind .
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

Muy caro r en relación a sus instalaciones no mejoró en nada drr es cuando era Camino Real su restaurante siempre solo por CARO
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo excelente, la limpieza, el personal, las instalaciones, las albercas, todo
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LAS INSTALACIONES SON MUY AGRADABLES, LAS HABITACIONES SON COMODAS Y MUY LIMPIAS
Stayed 1 night in Nov 2019
Verified

8/10 Good

ALICIA

Liked: Staff & service, amenities
La atención amable del personal . Punto en contra, las instalaciones les falta mantenimiento . Tenía cafetera en la habitación pero nunca dejaron café.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Las albercas son geniales, el internet buenísimo, las habitaciones muy confortables, el servicio está al 100, pero no está habilitado las orillas de la cocineta y el mobiliario deteriorado.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excelente.. No creemfos que haya un area que se pueda mejorar.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Ma

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas instalaciones, mal aprovechadas, buena atención, buen servicio, no falta nada
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Muy buena atención y servicio, su comida es buena, solo que el edificio ya es viejo y hay espacios que requieren mantenimiento y hace que el hotel parezca descuidado.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Estuvo magniico,lugar limpio y tranquilo,atencion sensacional
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
El espacio de la habitación y no me gustaron los colchones muy incomodo
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Karlo

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó la amabilidad de la mayoría del personal y las instalaciones muy cómodas lo que no me gustó que no puedes llevar tus propias bebidas y alimentos se supone que si ya pagaste tu alojamiento no estás obligado a consumirles a ellos en su restaurant Bar el encargado de el restaurante un Moreno de lentes nada más te está cuidando es Muy incómodo todo lo demás muy bien
Stayed 1 night in Aug 2019
Verified

6/10 Okay

SERGIO

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

La comida x

La comida se me hizo cara y no es la gran cosa. Un plato de fruta chico casi 200 pesos
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta bien, solo que aumentaron mucho los precios en los alimentos y hay poco personal
Stayed 1 night in Aug 2019
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020